“Order and delivery very quick, something missed off the order but customer service were very quick to sort it out - very impressed with service and product. I would use this company again.”
“Its been nearly 2weeks since i ordered my item and just received my ring worth the wait and the staff were helpful and sorted my problem quickly. Your regards A.Barber.”
Hiya we are sorry Royal mail have not delivered your item please can you give us a call on 020 8953 7833 to ensure your address details are correct and we can arrange a replacement to come out to you. Many thanks.
“Had trouble ordering on the website. However your company was very helpful when I phoned. The order was receivedpromptly but unfortunately a name was misspelled. Because of a time restraint I have accepted it. The invoice was correct but the item wasn't. The item should have said "Katie" but actually said "Kate"
I was very pleased and surprised to receive a replacement with the correct spelling. Many thanks would definitely use your company again and would be pleased to recommend you. Merry Christmas”
We are so sorry there was a problem with your item so we have sent a replacement out today for you. We are available on 020 8953 7833 should you have any further queries. Many thanks
“Chain is great size/thickness/weight although perhaps a bit shiny but still a lovely chain. Distributed and arrived quickly although presentation box wasnt great considering the price of the chain i would have hoped for something more substantial. Very happy with purchase on the whole.”
“I ordered two bracelets on the early hours of Tuesday morning for a christening at the weekend. They arrived Thursday, looked good and I am sure both girls will be delighted with their gifts can't fault the service”
“The silver identity bracelet I ordered, was sent to me with a slight damage on it.
I was happy with the way customer services replaced it straight away. But saying that, the original one that was sent was not a child's one. but adult's.
The quality services dept should check their products before sending them out.”
“Nice chain, but not quite what I wanted. I think it was difficult to be clear as to size (of links) from the description on the site, so the chain I ended up with although very nice was actually not what I envisaged or wanted.
Delivery was reasonably swift.”
