Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,911 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

4.9

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 1st January 2026

Brian O

Louis Copeland And Sons 5 star review on 19th December 2025

Martin Jordan

Anonymous

Anonymous // 01/01/2019

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English

“Excellent as usual. Wonderful presentation package on delivery 👍”

Helpful Report

Posted 4 years ago

Hi Denis, thank you for your lovely review. It is great to hear that you are so happy with the presentation, packaging, and delivery aspects of our service. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Very high standard, great service. Good website to order from and very quick delivery.”

Helpful Report

Posted 4 years ago

Hi Sean, thank you for your 5-Star review. We are delighted to hear you are so happy with the quality of our service. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“I am normally a happy Louis Copeland and Gant customer at their Dundrum stores. During lockdown I have switched my purchases to their online store and the service has been first class. Despite being online they have managed to give an excellent personal service.”

Helpful Report

Posted 4 years ago

Hi Declan, thank you so much for your lovely review. We really do try to replicate the personal high-class customer service we are so renowned for in-store, through our online website. So it is brilliant to hear that this was felt on your end. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“As always a fantastic service is provided by Louis Copeland. Delivery is fast and the items are as always so beautifully packaged. I would highly recommend the shopping experience with Louis Copeland.”

Helpful Report

Posted 4 years ago

Hi Breda, thank you for your 5-Star review. It is great to hear that you found our service to be fantastic! We really try to make the Louis Copeland experience as special as possible for our customers so I am so glad that our packaging in the delivery of this. Thank you, both for choosing to shop with us and your kind recommendation, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Excellent all round service. Kept well informed, quick delivery to UK and well packaged. Maurizio Baldassari knitted jacket is a high quality garment which even exceeded my expectations. Thank you.”

Helpful Report

Posted 4 years ago

Hi Graham, thank you for your 5-Star review. It is great to hear that you found our all-around service to be excellent. The Maurizio Baldassari jacket is a really top-class quality item so we are delighted to hear you are so happy with it. You are very welcome, Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Always great to deal with. Online purchase came vert quickly and great quality as always.”

Helpful Report

Posted 4 years ago

Hi Dermot, thank you for your 5-Star review. We are delighted to hear that you enjoy your shopping experience with us. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Great Service”

Helpful Report

Posted 4 years ago

Hi Pat, thank you for your 5-Star review. It is great to hear that you found our service to be great. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Excellent service with swift delivery”

Helpful Report

Posted 4 years ago

Hi Darren, thank you for your 5-Star review. It is great to hear that you found our service to be excellent and enjoyed our express delivery process! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“In the new virtual world Louis Copeland & Sons has mastered the combination of virtual and personal. Great online selection with even greater personal customer care! Thank you!”

Helpful Report

Posted 4 years ago

Hi Gina, thank you so much for your lovely review. We really are so delighted to hear that you had such a great customer experience. Personalized service delivery is at the core of our business, it is really something that we were determined to maintain with the move online, so it is absolutely brilliant to hear that we have mastered this in your eyes. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Great service. Even checked that being an overseas customer that I was aware of possible duty charges.”

Helpful Report

Posted 4 years ago

Hi there, thank you for your positive review. It is great to hear that you found our service to be great! Brexit has brought about some unprecedented changes both for retailers and customers, our aim is to keep our guests as informed as possible throughout the entire process so it is great to hear that this aided in securing an enjoyable customer experience for you! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Great products and exceptional service at all times. Hand delivery to your front door during pandemic times”

Helpful Report

Posted 4 years ago

Hi Adrian, thank you for your lovely review. It is great to hear that you have repeatedly experienced exceptional service with us, we aim to treat our customers as guests and make the shopping experience as enjoyable as possible for everyone involved. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Ordered a gift and received it in super-quick time, Wonderful service from the online shop. Looking forward to shopping instore again soon!”

Helpful Report

Posted 4 years ago

Hi Alison, thank you so much for your 5-Star review. We are delighted to hear you are so happy with your experience with us, we hope the recipient enjoyed their gift! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Great service as usual, top quality products”

Helpful Report

Posted 4 years ago

Hi Sinead, thank you for your positive review. It is great to hear that you had a pleasant experience with our service and found the quality of our products to be great! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Always a pleasure to deal with the staff At Louis Copeland”

Helpful Report

Posted 4 years ago

Hi Jane, thank you so much for the 5-Star review. It is great to hear you have had such pleasant experiences with our customer service team. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Excellent website, sometimes difficult to use payment part, prompt service etc, regards Henry”

Helpful Report

Posted 4 years ago

Hi Henry, thank you for your 5-Star review. It is great to hear that you found our website to be excellent. If you would like to give us a call on 01 207 9069, we would really like to hear more about any difficulties you have found regarding payment. We want the online process to be as seamless and enjoyable as possible for our customers so all feedback is greatly appreciated! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Always fantastic service - the team are extremely helpful, friendly and expert. Nothing is ever a problem.”

Helpful Report

Posted 4 years ago

Hi Lorcan, thank you so much for your lovely review. We really are so delighted to hear you have had such positive experiences with us, the team will be delighted to know you found everyone helpful and friendly. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Hi Tim, thank you for your 5-Star review. It is great to hear that you found our service to be excellent! Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Hi. I recently purchased knitwear from Louis Copeland online and have to say their service was excellent. Had my order hand delivered ahead of advised delivery date and was delivered directly to my home and the presentation of my order was also excellent. It was of the same high standard as if I purchased in house prior to Covid. I most defiantly will be ordering from Louis Copeland in the future”

Helpful Report

Posted 4 years ago

Hi Tommy, thank you so much for taking the time to write this lovely review. It is great to hear that you were so happy with the service, packaging, and delivery of your recent knitwear order. We really do try to match the high standard of service we are so renowned for in-store, through our online website, so it is fantastic to hear that this is felt on your end. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“30 years dealing with Louis Copelands and they never put a foot wrong. Excellent guidance and service”

Helpful Report

Posted 4 years ago

Hi Thomas, thank you so much, both for your positive review and for your custom over the past 30 years. We really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

“Bought a last minute birthday present. Service was quick, reliable and professional. Delighted with return policy in this environment. Thank you Liam”

Helpful Report

Posted 4 years ago

Hi Liam, thank you so much for your lovely review. We are delighted to hear we were able to sort you out with your last-minute birthday gift, we hope the recipient is happy! Regarding the returns process, we try and make it as seamless as possible for our customers, nobody needs extra hassle in their life! So it is great to hear that this was felt on your end. Thank you for choosing to shop with us, we really appreciate your support. Best wishes, Louis Copeland Web Team.

Posted 4 years ago

Louis Copeland And Sons is rated 4.9 based on 4,911 reviews