Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,687 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 3rd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought a gant top from L C Very happy with price and service also my partner Emily bought me a Paul &Shark jacket and very happy with both items Keep up the good work Thank you to all @LC Gary Donohue”

Helpful Report

Posted 4 months ago

Hi Gary, Thank you for your fantastic review! We're delighted to hear that your partner Emily had a terrific experience shopping with us online and that you are happy with your Paul & Shark Jacket. We aim to provide our customers excellent service from start to finish with competitive pricing and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Very smooth online purchase of shoes but they didn't fit. Brought them back to the Pembroke Street store where my refund was processed and then their charming staff found me a suitable pair of shoes that I needed for the following day! Always a pleasure to deal with the Louis Copeland team.”

Helpful Report

Posted 4 months ago

Hi Darren, Thank you for your fantastic review! We're delighted to hear that you found the suitable pair of shoes after your original purchase did not fit. We aim to provide our customers excellent service from start to finish whether instore or online and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Products were fine but turn around time was almost 10days. Not happy.”

Helpful Report

Posted 4 months ago

Hi Lynda, I'm really sorry to hear that your experience with us didn't meet your expectations. We truly appreciate your feed back and would love the opportunity to make things right. We would appreciate if you could call us back on 01 207 9069 as we’ve emailed and called a number of times in the hope to go over your concerns. From review of your order to delivery, I understand that your order was placed after the cut off on the 4th of March, so it was not fulfilled until Wednesday the 5th. You had ordered a tag which required embossing which unfortunately takes a number of days to be done as we require an expert member of staff to do this who is only available on certain days, hands up we should of addressed this on our website. I do believe your package left with DPD on the Friday the 7th but DPD do not deliver over the weekends, I have been advised that they attempted delivery on the Monday the 10th but were unsuccessful but thankfully your item was delivered on Tuesday. As a gesture of goodwill we would like to refund the value of the tag €50 for any inconvenience you have experienced. If you feel we have addressed your concerns, we'd be grateful if you'd consider updating your review to reflect your latest experience. Please let us know how we can help! I look forward to hearing from you. Kind regards Niamh

Posted 4 months ago

“I ordered a gift card to be sent to myself in the UK and I found Louis Copeland to be very helpful and efficient. Great customer service.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your fantastic review! We're delighted to hear that your gift card you ordered arrived with out issue. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Awesome service!”

Helpful Report

Posted 4 months ago

Hi Mathias, Thank you for your fantastic review! We're delighted to hear that you are happy with the service. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Fantastic service from Nigel and the team at LC Cork. Always a pleasure to shop there.”

Helpful Report

Posted 4 months ago

Hi Dominic, Thank you for your fantastic review! We're delighted to hear that you are happy with the service from all the team in our Cork branch. We aim to provide our customers, excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Great service very fast lovely coat”

Helpful Report

Posted 4 months ago

Hi Richard, Thank you for your fantastic review! We're delighted to hear that you are happy with the service and quality of the coat your purchased. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Terrific customer service, ordered a branded shirt online. Courteous and constant updates on delivery timeframes, as good as if on the premises. Will have to do this again...”

Helpful Report

Posted 4 months ago

Hi George, Thank you for your fantastic review! We're delighted to hear that you had a terrific experience shopping with us online. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“I really enjoy shopping in Louis Copeland & Sons, great selection of clothing, suits and footwear for all occasions. With excellent staff.”

Helpful Report

Posted 4 months ago

Hi Joseph, Thank you for your fantastic review! We're delighted to hear that you had an enjoyable experience shopping with us and choosing from our wide selection of apparel. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“It's the personal touch; whether it's David O'Connor on the street, or Niamh in relation to the delivery of the order (that I changed a few times!) or Shay who adjusted the leg on the suit. The quality of the material make one confident wearing this clothing. In short, quality clothing and sublime service.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your fantastic review! We're delighted to hear that you are happy with the service and quality of the suit your purchased. We aim to provide our customers excellent service from start to finish and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Louis Copelands customer service is impeccable. Always a nice touch to include a card to say thank you for your purchase .”

Helpful Report

Posted 4 months ago

Hi Stephen, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. We always strive to make our customers feel valued, and we're glad you appreciated the personal touch. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“The service received was excellent but not for the first time in store online always easy to shop. Keep doing what your doing guys.”

Helpful Report

Posted 4 months ago

Hi Ciaran, Thank you for your fantastic review! We're delighted to hear that you’re happy with our customer service in store and online and that you are having ease of shopping. We truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Good clothes. Very efficient service.”

Helpful Report

Posted 4 months ago

Hi Patrick, Thank you for your fantastic review! We're delighted you experienced efficient service and are happy with our top quality products. We pride ourselves on providing our customers with the best service and products and we appreciate your support. We look forward to you shopping with us again. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Been shopping at Louis Copeland’s now for over 20 years and as always the service has been exemplary. Quality service and advice is always to hand if you need it. But most of all the quality of the merchandise is fabulous and meets my needs. Paul & Shark, Jacob Cohen, Canali, and Derek Rose are my go to brands and it’s great that these can be purchased from one provider. Five Star Service all the way.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your business for the last 20 years we greatly appreciate you support. We pride ourselves in maintaining the quality and service whether in-store or online. Your support means the world to us, and we look forward to serving you again in the future! Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Brilliant service. Everyone Extremely helpful”

Helpful Report

Posted 4 months ago

Hi Una, Thank you for your fantastic review! We're delighted to hear that you’re happy with our customer service. We truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Another excellent experience in Capel Street. I was in to get some smart casual clothes for work and John made my wife and I feel so welcome and picked out a lovely swacket/shirt combination. It was lovely to see Louis again too - a consummate professional. Thanks again!”

Helpful Report

Posted 4 months ago

Hi Andrew, Delighted you had a wonderful experience shopping in our Capel Street Store. We will pass your complements on to John. Hopefully we will get to see you and wife shopping again with us for the our new seasons apparel. Once again, thank you for your kind works. Kind regards Customer Support

Posted 4 months ago

“Lovely top”

Helpful Report

Posted 4 months ago

Hi Joe, Thank you for the fantastic review! We're delighted to hear that you love the top. Your kind words mean a lot to us, and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Super quick delivery. Nicely wrapped and presented. Great to find what I wanted from an Irish business.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your fantastic review! We're delighted to hear that you were pleased with our quick delivery and packaging. Your kind words mean a lot to us, and we truly appreciate you supporting our Irish business! Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“Item perfectly as described. Delivered on time”

Helpful Report

Posted 5 months ago

Hi Patrick, Thank you for your fantastic review! We're delighted to hear that the item was just as described and that it arrived on time. Your kind words mean a lot to us, and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

“As per usual, Louis Copeland and staff never fail to deliver. I love GANT and love a bargain, and I do feel i get value for money. My recent purchase was advertised as black jeans but what arrived was a dark navy pair, which were class and no way was I returning them. Keep up the good work and more bargains😅😅”

Helpful Report

Posted 5 months ago

Hi William, Thank you for your fantastic review! We're delighted to hear that you’re happy with your Dark Navy Jeans and we truly appreciate your support. Wishing you all the best, The Louis Copeland Team

Posted 4 months ago

Louis Copeland And Sons is rated 4.9 based on 4,687 reviews