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Louis Copeland And Sons Reviews

4.9 Rating 5,116 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,116 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

“The service is always second to none. It's a pleasure to shop there, even virtually.”
Helpful Report
Posted 5 years ago
Hi Ciara, Thank you so much for the review. We're delighted to hear you found our service second to none and enjoyed your virtual shopping experience. We really try to match the level of customer service we provide in store, through our website. So we are delighted that this came across. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Great products, prompt delivery! 👍”
Helpful Report
Posted 5 years ago
Hi Colette, Thank you for the review. It's great to hear you are so happy with our products and fast delivery! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Tank you for ringing me about the shirt and taking the time with me I love shopping at loe Copland the staff are the best you can talk to I will shop again at loe coplands and tank you for your call James mc manus”
Helpful Report
Posted 5 years ago
Hi James, thank you so much for taking the time to leave your review. It is great to hear that you had such a pleasant experience with our customer service team. If there is anything we can do to receive the much-coveted 5 stars, please do let us know. Thank you for choosing to shop with us, we really appreciate your support. All the best, Louis Copeland Web Team.
Posted 5 years ago
“Brilliant quick efficient service. Only ordered item Monday evening and it arrived on Wednesday in a lovely box. Thank you so much”
Helpful Report
Posted 5 years ago
Hi Janette, Thank you so much for taking the time to write your review. We're delighted to hear you had such a brilliant experience using our service! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Highly recommend Louis Copeland & Sons for ordering on line. The assistants of on -line chat give me the information I needed to make my search a lot easier and faster to access. My order arrived within two days.”
Helpful Report
Posted 5 years ago
Hi Marina, Thank you for your lovely review. We're delighted to hear you had such a pleasant experience using our online chat! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Have used L.C.on a number and always find them great to deal with.One item I had ordered was out of stock but got a call regarding it & was offered a more expensive replacement at the lesser price.Fair play 👌”
Helpful Report
Posted 5 years ago
Hello there, Thank you for taking the time to write your review. Unfortunately coming to the end of sale we can sometimes sell out of items, but we will always do our best to find a suitable alternative. So we're delighted to hear you were happy with the service. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you again in the future. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Very impressed by the fact that gift token ordered was hand delivered to my home. Well done.”
Helpful Report
Posted 5 years ago
Hi Stephanie, Thank you for your lovely review. We miss being able to interact with our customers in-store so we're delighted to be able to hand-deliver our Dublin orders in a safe and covid appropriate manner! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Placed two orders recently and both orders handled most efficiently. Delivered impeccably packaged and within days and both items exactly as I wanted. Brilliant service. A Lynch”
Helpful Report
Posted 5 years ago
Hi there, Thank you for your lovely review. We're delighted to hear you had such a pleasant experience with both your recent orders and liked the packaging! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Great customer service with friendly staff. Easy to navigate website with a good range to choose from.”
Helpful Report
Posted 5 years ago
Hi there, Thank you for your lovely review. We're delighted to hear you got along well with our friendly staff and found the website easy to navigate. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Everything was great lovely package shop there again well done folks”
Helpful Report
Posted 5 years ago
Hi Richard, Thank you for your lovely review. We're delighted to hear you found everything great! And enjoyed the packaging! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Excellent customer service and delighted with the two items which were couriered out.”
Helpful Report
Posted 5 years ago
Hi there, Thank you for your lovely review. We're delighted to hear you were happy with the service and speedy delivery! Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Great product at a great price. Just disappointed that my request for receipt not to be sent was ignored as it was a present.”
Helpful Report
Posted 5 years ago
Hi, Thank you for your review & feedback, it appears that your request for the reciept not to be send had not saved on our system during the checkout process. We will pass this issue on to our Web developers to take a look at. Thank you for choosing to shop with us, and we appologise for any inconvenience caused, Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Allways a pleasure shopping with Louis Copeland. Great service especially now .”
Helpful Report
Posted 5 years ago
Hi Iris, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service! Thank you for choosing to shop with us, we really appreciate your support and can't wait to have you back! Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Excellent professional service from Louis Copeland”
Helpful Report
Posted 5 years ago
Hi Dermot, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service received. Thank you for choosing to shop with us during these difficult times, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“I rang the store enquiring about a gift for my godson. I asked for advice about a brown leather laptop bag which I had seen on the website. A very helpful, courteous gentleman assisted me, answered my questions and I proceeded to purchase the item online. The store followed up with a phone call to let me know that they would have one in stock in a couple to days and it would be delivered then, he enquired as to whether that was alright timewise as he understood it was a birthday gift. The gift was delivered to my home a couple of days ago. I am very happy with the manner in which my query was dealt with from beginning to end. Thank you so much. Annemarie Finnegan Lawlor”
Helpful Report
Posted 5 years ago
Hi Annamarie, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the website, delivery and service. We strive to provide the highest quality of customer service, as we know how important it is espcially during these difficult times. Thank you for choosing to shop with us, we really appreciate your support. If there is anything we can help you with, please do let us know (01 207 9069). Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“First time dealing with Louis Copeland, purchased 2 items shirt and shoes. The shoes were not available but got a call From a must help full Lady who tried everything to get me sorted. I think her name was Pauline it started with a P I.. have deleted the message. Shoes arrived not what I ordered but will still hold on to them. The shirt was perfect and ironed well. I would deal with Louis Copeland again and found there customer service top class. Was very impressed that the head of the company even answered the phone the first time I made contact with the company. A great sign of a real hands on approach and is fully aware of what the customer requires.”
Helpful Report
Posted 5 years ago
Hi Joseph, Thank you for your review & feedback, we strive to complete all orders placed, however as it comes to the end of sale it sometimes occurs that we stock out. In these occassions our team will offer alternatives that might suit, we are glad that the alternative shoes offered where suitable. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“First time I purchased anything from Louis Copeland and it was on line which was also a first. Chinos were delivered in two days great customer experience.”
Helpful Report
Posted 5 years ago
Hi Derek, We're delighted to hear that although you can not come visit us in store for your first purchase, you found our service to be super online! We strive to provide the highest quality of customer service, as we know how important it is espcially during these difficult times. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you the next time in store! If there is anything we can help you with, please do let us know (01 207 9069). Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Excellent”
Helpful Report
Posted 5 years ago
Hi there, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with your order. We tried to keep our service as simple as possible. Thank you for choosing to shop with us, if there is ever anything else we can do to help, please do not hesitate to contact us on 01 207 9069. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Delighted with the efficient service and product”
Helpful Report
Posted 5 years ago
Hi, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the service. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
“Very helpful and good service”
Helpful Report
Posted 5 years ago
Hi David, Thank you so much for the five stars. We're delighted to hear you were so happy our helpful service. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
Posted 5 years ago
Louis Copeland And Sons is rated 4.9 based on 5,116 reviews