Long Eaton Appliance Company Reviews

Name: Long Eaton Appliance Company
Address: Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Nottingham
Rating: 4.86

4.9 Rating 1,677 Reviews

97 %

of reviewers recommend Long Eaton Appliance Company

Company Reviews

Metrics

Info

4.9

Based on 1,677 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 946 2555

Email:

sales@leaco.co.uk

Location:

Unit 1 Acton Ave.Fields Farm Rd.Long Eaton,
Unit 1 Acton Ave.Fields Farm Rd.Long Eaton
Nottingham
NG10 1GA

Write Your review

Tell us how Long Eaton Appliance Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Long Eaton Appliance Company 5 star review on 25th January 2024

Mr/Mrs/Miss Bomford

Long Eaton Appliance Company 5 star review on 15th August 2023

Mr/Mrs/Miss Bettinson

Long Eaton Appliance Company 5 star review on 4th August 2023

Mr/Mrs/Miss Tobin

Long Eaton Appliance Company 5 star review on 3rd August 2023

Mr/Mrs/Miss Pilicchi

Long Eaton Appliance Company 5 star review on 13th April 2023

Mr/Mrs/Miss Alcock

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“staff were extremely helpful and accommodating as they could be and honest in their judgment around delivery dates. they were profesdional regarding the spec of the product”

Helpful Report

Posted 6 years ago

Many thanks for your kind review

Posted 6 years ago

“Many thanks especially to Sally for resolving a problem with a new Blomberg integrated washing machine in hours following 2 visits by Blomberg engineers over a 2 week period with wrong part ordered!Excellent after sales service.👍”

Helpful Report

Posted 6 years ago

Many thanks for your kind review

Posted 6 years ago

“Excellent delivery of Liebherr K3130 Comfort FRIDGEafter problems with delivery by John Lewis on previous appliance. Delivery men got out of van without appliance first to discuss how to get it in safely. Also the price was lower than John Lewis. Will never go anywhere else for appliances in the future and new kitchen for that matter. A totally stress free experience”

Helpful Report

Posted 6 years ago

Many thanks for your kind review

Posted 6 years ago

“I have recently purchased a washing machine from Long Eaton Appliances. The customer services that I received from Michael Killackey was exceptional and he is a credit to the company. Thank you once again Micheal and keep up the good work.”

Helpful Report

Posted 6 years ago

Many thanks for your kind review

Posted 6 years ago

“I purchased a Liebherr freezer from them, the price was fantastic, by far the cheapest of other companies. Because I was having a kitchen refit they kept the appliance safe in their warehouse until I was ready for delivery. It was then delivered within 2 days, by 2 great delivery men who checked the appliance with me to ensure it was correct and in order. Other companies just dump it and go but not LEAC. They certainly go the extra mile. Would definitely recommend them.”

Helpful Report

Posted 6 years ago

Many thanks for your kind review

Posted 6 years ago

“Great service and 20 % cheaper than John Lewis for the exact product !!”

Helpful Report

Posted 7 years ago

“Very helpful when purchasing, however, when the hob arrived it was not the one shown in the picture on the web site. I was told that the picture was only for illustration! the part number was for an older model. Sorry but i do not have all part numbers in my head. if I see a picture of what I want i order it without researching if it has the correct part number. The hob was returned, however, my payment of £1,810.00 has not, after several calls to Long Eaton and promises of calls back. The hob was returned at the end of Feb 2018, its now mid April and I am still fighting to get my money back. I would not recommend this company!!”

Helpful Report

Posted 7 years ago

Hi Phil At Long Eaton Appliances we pride ourselves on great customer service and we apologise that your experience with us didn't meet our high expectations. As you have correctly stated, the information on our website was incorrect which lead to you receiving the wrong item. We have now put things in place so that this does not happen again. You were refunded the full £1,810 on the 3rd of April after we received the item back from the carrier. Please check your bank account to make sure your money has been received.

Posted 7 years ago

“Bought 7 NEFF appliances - all high spec / high cost. LEAC were cheaper by a country mile than any other supplier. Really pleased with quality of service from sales staff. Delivery was first rate - very careful and respectful of our home. All round excellent customer service. I have and will continue to recommended LEAC to everyone.”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“We wanted to buy a fridge freezer. Although the one we wanted was not in the showroom we went ahead and ordered it. It came via Euronics but was about £70 cheaper than on euronics website. It was delivered in a week exactly as we were told ! we had a bit of trouble registering the promotional 5 year warranty but all was sorted in the end. it's not the first time we have bought from long eaton appliances and won't be the last. they are very helpful and as I already said - really good on prices.”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“Everything went according to plan deliverd exactly when promised. Two lovely guys delivered fridge freezer all the way up to scotland without a hitch. I had a reason to call Long Eaton about something I wasn’t sure of. The guy who answered phone wasn’t sure either but someone called back within five mins and sorted it out. I am now looking for a hob and oven and will definitely purchase it from them. Thank you”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“The service we have received from this company has been second to none , the team are friendly and efficient - I highly recommend them”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“We have purchased many items over the years from different large and small suppliers and have never had after sales service as good as this from anyone. We would highly recommend this company for the service and knowledge on the products they sell. Many thanks for your help and myself and my wife will shop with you again and recommend you to friends and family. Again many thanks.”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“Great appliance at a very competitive price. Delivery was excellent”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“What a great company. Purchased a number of appliances 3 years ago (for a very reasonable price). The AEG fridge developed a fault that the manufacturer conveniently decided wasn't covered under warranty. Sally stepped in and the decision was reversed. Result! Thank you Guys.”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“Good place”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“Awesome”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“Had my Miele coffee machine brilliant service from this company”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“Good advice in the showroom on a range of appliances for our new kitchen. They had very competitive prices, we couldn't find a better deal online, and they held on to our order until we were ready to take delivery, which was agreed a few days before. The delivery team were friendly and careful when bringing in the stuff from the van. Would definitely use them again.”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

“Please do not use this company just had second dishwasher delivered damaged, this company do not care!!”

Helpful Report

Posted 7 years ago

Hi Lynn I'm really sorry you felt the need to give us a bad review after trying to work with you to rectify the situation. You ordered 4 appliances, one of which was a Beko integrated dishwasher and upon delivery you stated this appliance contained a damage to the front. We immediately ordered you a replacement, however took a few days to come in which you were informed about. Upon delivery of your replacement Beko dishwasher, you again refused delivery for the same reason stating that there was damage to the front of the appliance. The second appliance has been brought back to our warehouse and inspected and found to be without damage. We have credited you in full for this appliance. We accept the original dishwasher was faulty, and have arranged a replacement to which you have refused. We endeavour to keep all of our customers happy when, on the odd occasion problems arise. I urge you to work with our helpful customer service team so that we can get this issue resolved.

Posted 7 years ago

“Great company to buy from. I felt that they were knowledgeable, helpful and very efficient. Their prices were very competitive. We took advantage of an excellent offer they had on and upgraded our range cooker for no additional cost. I would highly recommend you check them out!”

Helpful Report

Posted 7 years ago

Many thanks for your kind review

Posted 7 years ago

Long Eaton Appliance Company is rated 4.9 based on 1,677 reviews