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Long Eaton Appliance Company Reviews

4.9 Rating 1,657 Reviews

97 %

of reviewers recommend Long Eaton Appliance Company

Company Reviews

4.9

Based on 1,657 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 946 2555

Email:

sales@leaco.co.uk

Location:

Unit 1 Acton Ave.Fields Farm Rd.Long Eaton,
Unit 1 Acton Ave.Fields Farm Rd.Long Eaton
Nottingham
NG10 1GA

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Long Eaton Appliance Company 5 star review on 25th January 2024

Mr/Mrs/Miss Bomford

Long Eaton Appliance Company 5 star review on 15th August 2023

Mr/Mrs/Miss Bettinson

Long Eaton Appliance Company 5 star review on 4th August 2023

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Long Eaton Appliance Company 5 star review on 3rd August 2023

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Long Eaton Appliance Company 5 star review on 13th April 2023

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Long Eaton Appliance Company 5 star review on 13th April 2023

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Long Eaton Appliance Company 5 star review on 13th April 2023

Mr/Mrs/Miss Alcock

53

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A really lovely company to deal with. I purchased a Fisher and Paykel 2 drawer dishwasher. Michael the salesman could not have been more helpful and friendly and the fitter Ian and his partner ( sorry I don't know his name ) went above and beyond the call of duty to fit it which proved to be a tad more difficult than usual due to an awkward gas pipe in our kitchen. The tension was in danger of making a happy woman very old but they got there in the end, phew! I would definitely recommend this company to my friends, actually, I would also recommend them to my enemies and the wider world.”

Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“What a fantastic set of lads a job well done would highly recommend.”

Posted 5 years ago

Many thanks for your kind review

Posted 5 years ago

“Fantastic customer service. Great knowledge on products and delivered quickly and erriciently with no fuss. We go back for more appliances”

Posted 1 month ago

Thank you for taking the time to leave us a great review, we are pleased to hear you enjoyed our service.

Posted 6 days ago

“I ordered a washer dryer, the showroom staff were helpful, the fitter arrived on time, was efficient professional and very friendly. 10 out of 10 all round.”

Posted 4 months ago

Thank you for taking the time to write this fantastic review, we are so pleased to hear you enjoyed our service.

Posted 4 months ago

“Great service and help from sales team. Easy to arrange delivery date and slot. Excellent delivery team. Would highly recommend. Thanks!”

Posted 5 months ago

Thank you for taking the time to write this fantastic review, we are so pleased to hear you enjoyed our service.

Posted 5 months ago

“I would like just to say that the gentleman who fitted my Hotpoint cooker last Wednesday at Barton Mews comes highly recommended. He arrived very late having had a difficult day, apologised profusely and got on with the job even though it was really the end of shift and was so pleasant. Thankyou”

Posted 5 months ago

Thank you for taking the time to write this fantastic review, we are so pleased to hear you enjoyed our service.

Posted 5 months ago

“They were curtious and understanded my needs perfectly. I needed a gas oven, but they wanted to know what type of gas connection I had (LPG/bottled gas or mains Natural Gas). Apparently, there are two different types and the manufacturer needs to know which one, in order to provide the right gas oven. Apparently, a mains gas oven doesn't work on bottled gas, as the gas is different (methane versus butane). It's now being delivered in about two weeks (made to order, very posh!) and all I need to do is to get a gas engineer to install it for me (apparently, you need to be a Gas Safe Register gas engineer to have it installed). They stayed with me, every step of the way, and answered any questions I had very quickly (within a day of emailing them): customer service is always at the top of their priority!”

Posted 6 months ago

“Refunded my money after cancelling and even phoned me up to chat about an error in the transaction, which appears to be the bank's probnlem and not the store's problem. Fantistic, Terry was! He was the store managerand he called me up at 5:30P.M. to discuss and look at my account, and he confirmed that only one payment was initially recieved, rather than the two identical payments that my back has appeared todebit from my account.”

Posted 6 months ago

“Excellent service and excellent product”

Posted 6 months ago

Thank you for taking the time to leave us a great review, the range cooker looks fabulous. We hope you continue to enjoy it!

Posted 6 months ago

“We were delighted with our new kitchen fitted by LEA . They provided excellent service from home visit, designing, applliances price quoting and matching prices, delivery and istallation very professional . The installation teams Craig and Wayne are great, with minimum disturbance, clean and efficiency. Would definitely recommend.”

Posted 7 months ago

Thank you for taking the time to leave us a great review, we are pleased you enjoyed our service. We hope you continue to enjoy your kitchen!

Posted 7 months ago

“Always excellent service, helpful staff when deliveries are made and competitive pricing structure..For me its about Trust...I totally Trust this company...a rare thing these days.”

Posted 7 months ago

“I recently purchased a Bosch Fridge Freezer from Long Eaton, they were considerably (£xxx) better value than the major online & "never knowingly undersold" retailers for the exact same model. The professional customer service, flexibility and ease of delivery were also second to none. I will definitely go to them first for my next appliance purchase.”

Posted 1 year ago

Thank you so much for taking the time to leave us a fantastic review, we value your feedback so much and are so pleased to hear you will use us again!

Posted 1 year ago

“Brilliant service at a very good price. And next day delivery”

Long Eaton Appliance Company 5 star review on 15th November 2022

Posted 1 year ago

Thank you for sharing your experience with us, we are delighted you had a great one!

Posted 1 year ago

“Fantastic from start to finish would definitely recommend”

Long Eaton Appliance Company 5 star review on 17th January 2022

Posted 2 years ago

Thanks for leaving a review and we are glad that you enjoyed your experience with us. The cooker looks stunning!

Posted 2 years ago

“In the early weeks, we had an issue with oven functions. This was eventually resolved, when after hours of experimenting, 3 of the control knobs were found to have been positioned incorrectly! More seriously, our emails and phone calls remained unanswered and we were left to fend for ourselves. We are however, delighted with the unit, now that it works.”

Posted 2 years ago

“Found this company on the web when looking to replace my Smeg induction hob. Didn’t realise that they specialised in Smeg. Already had a quote from another company and decided on my selection. Spoke to Michael and was most impressed with his prompt response to source my choice and the attractive price. Received and installed within two weeks. Delighted with my product and service.”

Long Eaton Appliance Company 5 star review on 20th June 2021

Long Eaton Appliance Company 5 star review on 20th June 2021

Posted 2 years ago

Many thanks for your kind review

Posted 2 years ago

“What I DO NOT want is an automated request for a review of something I HAVE NOT bought. What I DO WANT is an answer to the question I asked, i.e. what is the news of my order for a Siemens oven placed 10 weeks ago ?”

Posted 3 years ago

Morning, sorry these are sent out periodically as they reach a certain number by the computer. There has be a lot of delays by manufacturers caused by covid and the team have tried to keep customers updated as we have been told of delay by the manufacturer , i can see you now have your appliance sorry again for the delay.

Posted 3 years ago

“Delivery was delayed as they took down wrong details on their system. We chased and they had had the appliance ready to deliver for weeks. When delivered there was a fault and it didn’t work. Was sorted out and repaired.”

Posted 3 years ago

I'm sorry to hear there was a delay on your delivery , i am unsure why or how a wrong address was taken and i will investigate so this does not happen again. I can also see a Smeg engineer was sent out to you, i hope this has all been sorted and you are satisfied and are happy with the appliance now. Thank you for your feedback, please do not hesitate to give us a call if we can help any further.

Posted 3 years ago

“Ordered range cooker with 8 week lead time, when it didn't turn up had to phone and chase after a few days was told it was going to be another 10/12 weeks. Sourced elsewhere with next day delivery.”

Posted 3 years ago

We are very sorry for this , Unfortunately due to covid we have had many delays with orders from manufacturers and range cookers have been particularly badly hit . However our records do show you were informed of this and advised of the further delay.

Posted 3 years ago

“All fine so far but I do not have the item yet! Only paid deposit ... on order.”

Posted 3 years ago

Afternoon Mrs Well, thank you for your review we are sorry for the delay but all manufacturers are have delays due to covid, i will get the sales team to look into this for you and give you a call with a update.

Posted 3 years ago

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Long Eaton Appliance Company is rated 4.9 based on 1,657 reviews