Long Eaton Appliance Company Reviews

Name: Long Eaton Appliance Company
Address: Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Unit 1 Acton Ave.Fields Farm Rd.Long Eaton, Nottingham
Rating: 4.86

4.9 Rating 1,677 Reviews

97 %

of reviewers recommend Long Eaton Appliance Company

Company Reviews

Metrics

Info

4.9

Based on 1,677 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 946 2555

Email:

sales@leaco.co.uk

Location:

Unit 1 Acton Ave.Fields Farm Rd.Long Eaton,
Unit 1 Acton Ave.Fields Farm Rd.Long Eaton
Nottingham
NG10 1GA

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Long Eaton Appliance Company 5 star review on 25th January 2024

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Long Eaton Appliance Company 5 star review on 15th August 2023

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Long Eaton Appliance Company 5 star review on 4th August 2023

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Long Eaton Appliance Company 5 star review on 3rd August 2023

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Long Eaton Appliance Company 5 star review on 13th April 2023

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very efficient, excellent staff.”

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Posted 3 years ago

Thank you so much for leaving such a lovely review, we work really hard to ensure our customers have a great experience with us.

Posted 3 years ago

“I recently bought a new cooker - everyone I spoke to were amazing and couldn’t do enough to help me. Fabulous customer service!”

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Posted 3 years ago

Thank you so much for leaving such a lovely review, we work really hard to ensure our customers have a great experience with us.

Posted 3 years ago

“Great communication, cooker arrives quickly, great quality.”

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Posted 3 years ago

Thank you so much for leaving such a lovely review, we work really hard to ensure our customers have a great experience with us.

Posted 3 years ago

“Very friendly helpful staff. Quick to call back with an answer to my query. Really refreshing to talk to a real person instead of doing everything online.”

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Posted 3 years ago

Thank you so much for leaving such a lovely review, we work really hard to ensure our customers have a great experience with us.

Posted 3 years ago

“They are very friendly and helpful. The only problem was on delivery day, we found out it was missed off the schedule. It had to be delivered and fitted 2 days later. Disappointing! The person who delivered and fitted it was very pleasant and efficient.”

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Posted 3 years ago

Many thanks for sharing your feedback. We’re sorry to hear about the delay it was an uncommon instance and we’ll do better in the future.

Posted 3 years ago

“Bought falcon cooker extractor dishwasher and intergrated washer wonderful service would recommend”

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Posted 3 years ago

Thank you for the fantastic review. We loved being of service to you and hope we can assist you again soon.

Posted 3 years ago

“Extremely helpful customer service staff. Delivery person was a bit grumpy - I had to ask him to unpack my fridge.”

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Posted 3 years ago

Thank you for taking the time to give your feedback, we really appreciate it. We’re also sorry to hear of your experience with the delivery, we will look into this. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Posted 3 years ago

“Absolutely fantastic service from start to finish. The fridge freezer arrived so quickly and was very reasonably priced- was so pleased as we had been let down by wren kitchens . Would highly recommend to everyone and will use the company again.”

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Posted 3 years ago

Thank you for the fantastic review. We loved being of service to you and hope we can assist you again soon.

Posted 3 years ago

“Fabulous customer relations,”

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Posted 3 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for. Your review means a lot to us. Thank you for choosing Long Eaton Appliances. We look forward to serving you for many years to come!

Posted 3 years ago

“We visited your showrooms at Long Eaton to look at appliances for the new kitchen and utility room in the bungalow we were refurbishing. There, we were attended to very courteously and knowledgeably by your representative, Michael Killackey. Following our visit, he sent us prices for alternatives for a whole range of appliances, and subsequently revised them as we decided on specific models. Although it was some time before we were ready to accept the appliances, we were pleased to see that there had been only a slight increase in the prices quoted. All the appliances arrived promptly and in good condition. Unfortunately, soon after we moved in, it was discovered that Sue needed to be fitted with a heart pacemaker, and we had to replace the induction hob because they are incompatible with pacemakers. Once again, Michael was very helpful in suggesting alternatives for the induction hob; and we eventually chose a ceramic hob as a replacement. Throughout the process, we found that nothing was too much trouble for Michael in helping us to get the best possible products. Later, when one of our sons was looking for a replacement appliance, we recommended your company, and particularly Michael, and our son was delighted with the advice he received. Many thanks for a first rate service. Roger & Sue Sawyer”

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Posted 3 years ago

Seeing that you had a 5-Star experience is the best thing we could hope for. Michael will be thrilled with your lovely comments, we will pass them on to him. Your review means a lot to us. Thank you for choosing Long Eaton Appliances. We look forward to serving you for many years to come!

Posted 3 years ago

“Excellent service from all staff. Right from the shop visit to the order updates and delivery I’ve recommended to friends already.”

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Posted 3 years ago

“I am more than pleased with the service I have had in connection with the 3 appliances I have purchased I have made over the last year . The staff are very efficient and friendly I would recommend them”

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Posted 3 years ago

“Does what it says it does and does it well. Wifie has now got used to it and likes it. I would class that as a glowing recommendation. Delivery went fine.”

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Posted 3 years ago

“Great prices and great service. Very helpful team and managed to speak to real people. Even though we had to return the item as it was too big they were helpful all the way”

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Posted 3 years ago

“First time I have used this company. They were competitive, delivered when they said they would and when I needed after-sales service they were very good and supplied me with the additional item at my request. Would not hesitate to use them again.”

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Posted 3 years ago

“Pleasant service and prompt delivery of a product which nationally was in short supply.”

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Posted 3 years ago

Thank you for taking the time to leave us a review

Posted 3 years ago

“Great prices, helpful staff, fast delivery.”

Long Eaton Appliance Company 5 star review on 18th January 2022

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Posted 3 years ago

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. The ovens look stunning!

Posted 3 years ago

“There was some confusion with what Long Eaton supplied - They do not supply commercial cookers - although that is what we ordered - they send domestic cooker - which has sat unused in a storage cupboard for the last few months”

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Posted 3 years ago

“It has been a good experience working with them on our latest purchases”

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Posted 3 years ago

Thank you for the fantastic review!

Posted 3 years ago

“Very friendly and efficient from order of my fridge to delivery. A very stress free and enjoyable process. It all happened as I was told on time!”

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Posted 3 years ago

Thanks for leaving a review and we are glad that you enjoyed your experience with us.

Posted 3 years ago

Long Eaton Appliance Company is rated 4.9 based on 1,677 reviews