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Long Eaton Appliance Company Reviews

4.9 Rating 1,677 Reviews
97 %
of reviewers recommend Long Eaton Appliance Company
Company Reviews Metrics Info
4.9
Based on 1,677 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Long Eaton Appliance Company Reviews
Visit Website

Phone:

0115 946 2555

Email:

sales@leaco.co.uk

Location:

Unit 1 Acton Ave.Fields Farm Rd.Long Eaton,
Unit 1 Acton Ave.Fields Farm Rd.Long Eaton
Nottingham
NG10 1GA

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Long Eaton Appliance Company 5 star review on 25th January 2024
Mr/Mrs/Miss Bomford
Long Eaton Appliance Company 5 star review on 15th August 2023
Mr/Mrs/Miss Bettinson
Long Eaton Appliance Company 5 star review on 4th August 2023
Mr/Mrs/Miss Tobin
Long Eaton Appliance Company 5 star review on 3rd August 2023
Mr/Mrs/Miss Pilicchi
Long Eaton Appliance Company 5 star review on 13th April 2023
Mr/Mrs/Miss Alcock
Long Eaton Appliance Company 5 star review on 13th April 2023
Mr/Mrs/Miss Alcock
Long Eaton Appliance Company 5 star review on 13th April 2023
Mr/Mrs/Miss Alcock
53
Anonymous
Anonymous  // 01/01/2019
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Sally
Verified Reviewer
“Ordered 10 items for our new kitchen and received absolutely fantastic service from ordering to delivery. Lovely friendly and helpful staff. They were flexible with holding stock and delivery. Will definitely use them again and be recommending them to others. Thankyou!”
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Posted 4 years ago
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Posted 4 years ago
Debbie
Verified Reviewer
“Amazing customer service from Michael. Very knowledgable, able to discuss the pros and cons of appliances. Helped me to decide what product features I really needed. Very competitive prices. Would definitely use this company again.”
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Posted 4 years ago
Debbie
Verified Reviewer
“Amazing and helpful customer service. Very knowledgable. Helped me work through the product options so that I could decide what I really wanted/needed. Excellent company.”
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Posted 4 years ago
Mr/Mrs/Miss Sanders
Verified Buyer
“We bought several large items from Long Eaton last summer (2020) during the pandemic. We had chosen them because they carried most of the items we needed and their prices were highly competitive. Their sales and customer service team were excellent and very patient with us when we were dithering! It was of huge benefit to us to be able to order in advance, add more items to our order and have it all stored with them until we were ready for them to be delivered. The delivery itself was smooth and reliable. We were immensely satisfied with Long Eaton and have no hesitation in recommending them.”
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Posted 4 years ago
Helen Whitworth
Unverified Reviewer
“Customer service from ordering to delivery was helpful and friendly. They held my order in their warehouse until I needed it and delivery was very easy to arrange. Paul and Reg who delivered my order we’re also fantastic to deal with. Excellent service from start to finish, thank you.”
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Posted 4 years ago
Mr/Mrs/Miss Bowling
Verified Buyer
“Ordered fridge freezer online, delivered on time by a friendly delivery man. Only just had it installed as my kitchen refitting has taken longer than anticipated.”
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Anonymous
Verified Buyer
“Highly recommend this company. Great customer service. Quick to respond to enquiries. LEAC were able to provide all of the appliances we required at the best possible prices.”
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Posted 4 years ago
Tracy Kerry-Cliff
Verified Reviewer
“Just bought a Bosch washer, easy to buy and great service, had a small problem and they sorted it straight away. I've used them before and it's always great service, I would definitely recommend them. Delivery chaps are really helpful too. 10/10”
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Posted 4 years ago
Mr/Mrs/Miss Walker
Verified Buyer
“We bought two appliances, a Bosch Fridge and Freezer, and were delighted with every aspect of the service. Helpful staff, superb delivery to our rural location and competitive pricing.”
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Mr/Mrs/Miss Candeloro
Verified Buyer
“excellent value for money, amazing service, prompt delivery”
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Posted 4 years ago
Mr/Mrs/Miss Swadkin
Verified Buyer
“They gave me good prices for the oven and hob. Obviously there were delays because of CoVid as the items were coming from Italy, but I was warned about this.”
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Mr/Mrs/Miss Bentley
Verified Buyer
“Not only did I get my range cooker from them at the best price on the market, I was hugely impressed by their customer service too!”
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Mr/Mrs/Miss Dean
Verified Buyer
“Recently had our kitchen designed, supplied and fitted by the team. Very impressed with the fantastic service from start to finish.”
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Mr/Mrs/Miss Cooke
Verified Buyer
“Staff are really nice and extremely helpful, with advice etc.”
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Posted 4 years ago
Mr/Mrs/Miss Anderson
Verified Buyer
“Cheapest quote around saving £100's. Everything went to plan except getting the range cooker through the kitchen door which the delivery drivers could not do. It needed to be first unpacked by the kitchen fitters”
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Anonymous
Verified Buyer
“Excellent service and value for money - highly recommend”
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Posted 4 years ago
Mr/Mrs/Miss Maguire
Verified Buyer
“Good contact when original fridge was discontinued. Delivered as promised and quickly. Good contact throughout, greats service. Item was integrated fridge - SMEG”
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Posted 4 years ago
Mr/Mrs/Miss Peters
Verified Buyer
“I'm totally blown away by the exemplary customer care shown by this company. I purchased a Miele WTR860 washer dryer a month ago. It was delivered, installed and works like a dream. This model was very hard to source at a good price, as it had just come onto the market. Long Eaton Appliances gave the best deal so I took the plunge and was glad. A very big thank you goes out to Michael, Sally, the delivery drivers and last but not least, Dave (company Manager). I've already made the recommendation to my colleagues. Xx”
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Posted 4 years ago
Anonymous
Verified Buyer
“I was very pleased with the service I received from the Long Eaton Appliance Company. I would give a 5 star rating.”
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Posted 4 years ago
Mr/Mrs/Miss Saunders
Verified Buyer
“Initial customer service was great - product so far is great - end result though with the delivery was a massive headache (and costly on our end to arrange for someone to be here for delivery). It took multiple attempts for the delivery and never showed at time allotted for delivery. Sadly Long Eaton pushed responsibility to the delivery service and didn't assist in any way - just washed their hands of a dissatisfied customer. I wouldn't recommend.”
Helpful Report
Posted 4 years ago
I am sorry to hear you feel like we have washed our hands of you , but i have discussed this with you. There was a very bad snow day which put the drivers behind on there times for the day but they did ring to say they would be after there time slot but your builder had gone home . They did offer to change the whole route round for you and make you the first visit of the day but this date was not suitable . Again we are sorry for any in convince that this has cause your builder by waiting for the delivery company.
Posted 4 years ago
Long Eaton Appliance Company is rated 4.9 based on 1,677 reviews
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