This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
London Serviced Apartments Ltd
"Excellent attention. Cleaned very well. On attention when something was mistakinly taken from our room and returned promptly.... a specific white pillow case which I considered a hopeless cause amongst all the white pillow cases. Very discreet. Helpful with luggage."
"The booking experience was fine. Very quick responses to emails and all kinds of questions we had."
"Izzy is always fast and most helpful in sorting out my accommodation requirements."
"Giavana was of a great help in arranging for apartments. She is quick to respond to queries and support when I needed it."
"The team was helpful. There was a hot water issue in the apartment and the team offered us another apartment without arguing and hesitation.
Izzy was a fantastic point of contact, she was showing a great empathy, reactivity and availability.
Jamie was caring and really helpful.
Both provided an excellent experience."
"La falta de aire acondicionado es una circunstancia muy negativa."
"Very clean and quiet; excellent and unobtrusive service. Staff is friendly and accomodating.. Only drawback street noise from Shepard's Market on weekends. But when closed the double paned windows do their job well...quiet.
Staff is willing to help in any way they can. Competent."
"Booking was smooth and rapid. Got the apartment I wanted with minimum delays"
"Clean and perfect location."
"Arranged for my residence in a very time and a residence befitting my needs and style."
"The apartment was huge and very comfortable. bigger than i expected. very clean and they have everything that you need. the staff was very helpful as well. could not get a better location, easy to get around and closed to the tube stations by few minutes of walking. The agent, Giavanna, was extremely helpful and made the booking so easy. Very satisfied."
"Giavanna my agent was great.. quick responses and very very patient and helpful.. will definitely depend on her for future help. She’s great."
"Very helpful & fast in booking"
"Staff was kind and apartment was good to stay. We are satisfied with the service."
"Our enquiry was answered promptly and communication was good throughout the booking process. The range of accommodation available for our dates was presented and we were able to select the apartment we wanted.
No complaints about the booking service."
"Perfect location. The studio has everything you need for enjoying your time in London"
"The booking process was efficient and fairly easy - questions answered promptly."
"Good but can be better!"
"The cleanliness of the utensils wasn’t up to the mark. When we checked in, some of them were dirty and even housekeeping didn’t clean it the next time they came.
Our used tray from the room service was picked up only after 4 days!
Besides this the Apts are very spacious and very central."
"We were very pleased with the service extended to us by Giavanna. Because of a medical situation, we needed to switch apartments at the last minute (we needed a lift). She not only accommodated our request, but found us an exceptional apartment in Mayfair. We will certainly be using London Serviced Apartments on our next trip to London."