London Serviced Apartments Ltd Reviews

Name: London Serviced Apartments Ltd
Address: Suite 13, London, London Borough of Waltham Forest
Rating: 4.53

4.5 Rating 247 Reviews

90 %

of reviewers recommend London Serviced Apartments Ltd

Company Reviews

Metrics

Info

4.5

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About London Serviced Apartments Ltd:

Established in 2000, our knowledge of London and our understanding of the industry is unparalleled; enabling us to offer the best prices and highest quality accommodation in economy, mid-range and luxury.

With our serviced apartments and short terms lets in London, you will have a living room in which to relax or entertain, space to work and facilities to prepare a meal – should you be tempted. Hotels serve a purpose but if you’re looking for a feeling of comfortability, home-from-home and luxury – alongside the benefits of a hotel – Serviced Apartments will enhance your stay in London.

*NOTE* We are not affiliated in any way with https://www.booking.com/hotel/gb/southwark-serviced-apartments.en-gb.html
Please do not leave a review if you have stayed at this property. This is a different company.

Visit Website

Write Your review

Tell us how London Serviced Apartments Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

London Serviced Apartments Ltd 5 star review on 12th August 2024

IMADE OMOLE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ana was extremely responsive and helpful throughout the process, cheerfully entertaining our multiple rounds of questions about several properties, and responding promptly with all the information we requested and more. She really took the time to understand what we were looking for, and to find us several very good options. In the end, she helped us to book a great place in Bloomsbury - we're looking forward to our stay!”

Helpful Report

“We have been clients of LSA for several years, and have been looked after by Ana for the last two. Terms like "client focused" and "client-centric" are often bandied about, but this team really does put clients first. Last year, LSA went to a lot of trouble to find us an alternative when the block where we normally stayed wasn't available: it was an excellent "find" and this was our second year in the same location. Throughout the entire process of booking, payment (taking into account the block's management company changing its bank between payments 1 and 2!), sorting out keys and generally looking after us, LSA's service was exemplary. My husband and I couldn't recommend them more highly, and a special shout-out to Ana who was our contact day to day and wrote the most delightful emails!”

Helpful Report

“The apartment was very located. It was also very well kept. Overall we have had a wonderful stay and will definitely recommend this to anyone looking for a good service apartment in London. We will defintiely consider this for our future stays in London.”

Helpful Report

“Five stars are not enough! Excellent service all the way. Before check-in, during our stay and after check-out we had prompt response to our needs and with the best prices in the market. 1000% Recommended!!!”

Helpful Report

“Excellent service. We booked Rosebery Supercity apartment for one month, it was exactly as described. Baby essentials included upon request. Communication was fast, Ana was super helpful. A legitimate company which you can definitely trust for your stays in London.”

Helpful Report

“I've used London Serviced Apartments for business travel for many years; now that we're retired they are certainly our "go to" company for booking really nice accommodations.”

Helpful Report

“Very nice experience all around. They took good care of me during my 2 months there. The staff in the building was always very nice.”

Helpful Report

“When planning my trip to London I reached out to London Serviced Apartments for a quote. They were helpful and responsive. I chose to go elsewhere because I thought the quotes were too high. My biggest mistake! When I arrived in London and could not stay in my planned accommodation I reached out to Ana and the team again. I highly recommend using this company only! They were responsive, professional and found me exactly what I was looking for. I wish I’d booked with them from the start! Thank you to the team!”

Helpful Report

“The ease of communication is really nice. A 24hr WhatsApp line is very reassuring. And my rep Ana always responds over email promptly and helpfully. The flat is lovely and modern and well outfitted for a longer stay. The building on Gerrard Place is excellent, with the one drawback that the rear of the building smells like fryer grease bc of all of the restaurant HVAC systems blowing into it, so opening the windows in the bedroom isn’t very pleasant. Nothing to be done about that though!”

Helpful Report

“We have found a home away from home. Everyone's so helpful and friendly. It's a great location, a clean and comfortable flat and in a quiet street. We'll book again for sure. Just a little tip: a bedside table on each side would be super and a mirror with a plug close by for hair drying too . . :-)”

Helpful Report

“Very helpful and quick to respond to messages/ questions. Made the booking process very easy Would use again”

Helpful Report

“Great team, good response, efficient and collaborative. Anastasija and Meadow helped me in during my monthly stay in the center of London. Highly recommended.”

Helpful Report

“Responsive service & very comfortable and centrally located flat!”

Helpful Report

“EXCELLENT SERVICE AND VERY PROMPT ATTENTION TO ANY QUERIES ANASTASIJA WAS EXTREMELY HELPFUL AND MADE THE PROCESS SO SMOOTH & EASY TO COMPLETE.”

Helpful Report

“Customer service was helpful and professional! Ana provided an excellent alternative in selected area when first choice wasn’t available. She wanted to make sure I was satisfied with the selection in the desirable location! Thank you Ana!”

Helpful Report

“Great choice I‘ve booked 4days before my travel and i have this amazing apartment with great location and great price the apartment looks better in real life than the photos”

Helpful Report

“Many thanks to the team. Bonnie was very helpful, friendly and competent. She was responsive and made good proposal for my requirements. Thank you so much Bonnie. I am looking forward to my stay.”

Helpful Report

“They were very helpful in getting me settled in even with a short timeframe.i worked with Jack and Bonnie and they were always available until I settled in and the apartment is lovely,the receptionist Shelly was very helpful”

Helpful Report

“Ana was extremely helpful and responsive. Understood the requirements and made recommendations accordingly. Stayed engaged till the cooking was confirmed. Happy with the service and looking forward to the stay.”

Helpful Report

London Serviced Apartments Ltd is rated 4.5 based on 247 reviews