L&C - London & Country Mortgages Reviews

4.7 Rating 1,466 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,466 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
Visit Website

Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Beazer House, Lower Bristol Road, Bath
BA2 3BR

They got me my mortgage and were pretty straight up the whole way along and worked really hard to get my a good deal. Thanks Nuala
Helpful Report
Posted 7 years ago
hi L and c were great . but get your own solicitor. blacks were very slow [part time] no matter how fast we responded we got an out of office email .and another weeks delay. my solicitor said they were being over picky on a number of issues and a simple remortgage became unnecessarily complex. i intend to contact law society as i have no faith in their internal complaints system
Helpful Report
Posted 7 years ago
I've used L&C a few times now and already received great advice and a stress free service.
Helpful Report
Posted 7 years ago
L&C moved swiftly when it came to applying for the remortgage and helped me complete the remortgage within the target time scales. I was pleased to learn that their mortgage advice came without any upfront fees.
Helpful Report
Posted 7 years ago
Very happy that we discovered London and country as they did all the leg work for us. I don't think I would have had the time to shop around, they gave me peace of mind.
Helpful Report
Posted 7 years ago
L & C was very good they kept me informed all the way. Only thing I would say make sure you have online banking. Because its easy to get all the statements they need and make sure you have online Pay slips as you will have issues. Otherwise everything is straight forward.
Helpful Report
Posted 7 years ago
L&C are spot on in recommending the right mortgage . I was very happy with the initial service from the advisor. However the execution of the application process could have gone smoother if the communication with the case manager was better facilitated. Overall the mortgage deal was a very good one and it worked out well.
Helpful Report
Posted 7 years ago
The Mortgage advisor made it relatively straightforward to find a mortgage which suited me, and was easy to contact by both telephone and email. There was also an online tracking system which made it easy-ish to keep track of documents required and the progress of my application
Helpful Report
Posted 7 years ago
Jon Cabble knowledgeable & responsive
Helpful Report
Posted 7 years ago
Very helpful in getting the best mortgage offer available although the transaction manager was a little less helpful in understanding the documents required in processing the application.
Helpful Report
Posted 7 years ago
Good, friendly and professional advice
Helpful Report
Posted 7 years ago
The whole process was cleverly handled.
Helpful Report
Posted 7 years ago
Many thanks to Shawn Vivian, as without his assistance, I wouldn't have got the mortgage.
Helpful Report
Posted 7 years ago
Quick to respond to all communications. Knew their business.
Helpful Report
Posted 7 years ago
They research the market for the best mortgage to suit my needs
Helpful Report
Posted 7 years ago
Professional, efficient, friendly
Helpful Report
Posted 7 years ago
Available when I'm free.
Helpful Report
Posted 7 years ago
Procees seemed to progress smoothly
Helpful Report
Posted 7 years ago
The application process was quick and strait forward and advisor was friendly and always responded to calls quickly too. however the case manager could have been a bit more on the ball as I had to frequently chase him up to chase up the mortgage company for an offer which was delayed beyond reasonable time. If I am using a broker, I would expect the case manager to be doing the leg work, not me having to chase up the case manager. I would however use them again, but would request a different case manager.
Helpful Report
Posted 7 years ago
Being a first time buyer the process of looking for a mortgage can be daunting and confusing with an overload of information trying to get a good deal that suits your circumstances, my advisor William Knowles at L&C was fantastic he explained everything to me, all the hows, the whys and the whats. If i was unsure of something or did not understand then he would rephrase it another way so i could take it all in and process it properly to allow me to make an informed decision. I feel as though L&C relieved any worries that i had which allowed me to go forward with my application and become the owner of my first home. Thanks so much
Helpful Report
Posted 7 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,466 reviews