Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,625 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big shout out to Scott Milburn Charlotte Hill So proud and happy to have my case managed by them two of the best workers at loan by far both where so helpful and so understanding to my case I hear pay rises for them both with gifts !!”

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Posted 4 months ago

“I found loan . Uk to be extremely helpful and polite . I cannot fault the service and the customer care they offer .”

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Posted 4 months ago

“Fantastic fast service, really helpful with no feelings of being judged for needing help. Honestly couldn’t be happier with the service we have received would 100 percent recommend. An extra special shout out to Sophie, Lauren and Robert for being super helpful.”

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Posted 4 months ago

“Hollie Buxton was a star , absolutely amazing help from start to finish absolutely 5 star service”

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Posted 4 months ago

“David and all the team i have been dealing with have all been outstanding and very supportive and patient throughout the process as there were a few delays on my end obtaining certain pieces of paperwork. Would definatly recommend them.”

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Posted 4 months ago

“Great case manager Eleanor Strang who kept us up to date at all points and the mortgage has offered so quickly! Excellent customer service”

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Posted 4 months ago

“A very quick (less than 2 weeks) and smooth process. Stacey was super efficient and responsive. Very impressed all round.”

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Posted 4 months ago

“I specifically asked for a retirement interest only mortgage and was told I would be put through to an expert. After much wasted time with emails and telephone calls, I was told they thought I meant I wanted a mortgage into retirement???? They could not offer a RIO mortgage. They obviously depend far too much on AI computer technology and not expertise and knowledge. Very disappointed”

Helpful Report

Posted 4 months ago

Dear Colette, Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention and apologise for the confusion you experienced. Your insights will help us enhance our processes to better serve our clients in the future. One of our team members will contact you directly to discuss this further. Kind regards Loan.co.uk.

Posted 4 months ago

“Just when we had given up hope of a re-mortgage, we called Loans.co.uk and boy are we glad we did. We'd spoken to at least 6 other mortgage "advisors" who seemed to want to find a quick reason not to help us. But when we called loans.co.uk, we'd actually given up hope, but thought one last go. Honestly, about 2 hours later we had an agreement in principle with Natwest. We were absolutely blown away by the team, the service and the speed of execution. All the team have been amazing, so friendly and understanding, but most importantly amazing at their jobs. We can't thank the loans.co.uk team enough as we got to keep our family home and saved £1400 per month. Truly incredible, thanks so much Team, can't recommend you all enough.”

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Posted 4 months ago

“Absolutely excellent service. Thank you to Shak and David for their excellent advice and prompt and timely attention to everything. Highly recommend their services. Thankyou!”

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Posted 4 months ago

“Always on hand to answer any queries and very efficient and friendly”

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Posted 4 months ago

“They are really good and if you need job to be done just contact this company!!!”

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Posted 4 months ago

“A really great service and so friendly. They do an amazing job of finding the right product for you at the best price. Thoroughly recommend them.”

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Posted 4 months ago

“I spoke to a couple of companies before settling on loan.co.uk and I’m glad I did. Lisa made the process as painless as possible and everything was tied up very quickly. I would recommend 💯. Great service and all questions and queries answered promptly.”

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Posted 4 months ago

“Becky was amazing. She was very efficient at asking for information, also when we replied she sorted it within minutes. I've never dealt with a remortgage as fast as she did. Charlotte was very pleasant and helpfull too. You have two brilliant employees there. Will definitely use your company again in the future.”

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Posted 4 months ago

“Painfree, great communication. Very happy with service.”

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Posted 4 months ago

“Amazing company very supportive and helpful customer service is excellent”

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Posted 5 months ago

“Great customer service from start to finish would definitely go back to Loan.co.uk”

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Posted 5 months ago

“I'm pleased to give Loan.co.uk 5 stars. From the initial discussions with Connor, to the Case Handling of Alice, it felt that they were there to ensure you got the best deal possible. We had a couple of setbacks along the way but nothing to do with Loan.co.uk but what was good, is that they jumped on the case and resolved the issues to ensure we got our re-mortgage through.”

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Posted 5 months ago

“Great service highly recommend. Rebecca and Charlotte Hill were great to deal with always available to help when needed and made the process as smooth as it possible could be we received an above and beyond service.”

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Posted 5 months ago

Loan.co.uk Ltd is rated 5.0 based on 3,625 reviews