Loan.co.uk Ltd Reviews

5.0 Rating 2,799 Reviews
99 %
of reviewers recommend Loan.co.uk Ltd
5.0
Based on 2,799 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Loan.co.uk Ltd Reviews
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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 14th April 2024
Kelly Westcott
Loan.co.uk Ltd 5 star review on 29th February 2024
Joby Abraham
Loan.co.uk Ltd 5 star review on 7th July 2023
Rosie K
Loan.co.uk Ltd 5 star review on 24th March 2021
Muhammed Njie
Loan.co.uk Ltd 5 star review on 3rd April 2020
Ricardo Rowe
Loan.co.uk Ltd 5 star review on 29th August 2019
Lynn Whiting
Loan.co.uk Ltd 5 star review on 3rd June 2019
Wayne -catherine
6
Anonymous
Anonymous  // 01/01/2019
Excellent service, helped me navigate my way through the whole process, I’m self employed and my income is variable so it wasn’t a straight forward process. Would definitely recommend Loan.co.uk and will probably use them again in the future.
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Posted 4 months ago
Very hard to deal with company. Phone always just rings no one ever answers. Ask for call backs and it takes days but they don’t call at the time you ask for a time it’s always later. Taken over a month for a offer in principal but I now won’t be taking this offer due to the broker fees upfront with no guarantee of actually getting the funds. A waste of time with all the documents you have to send etc
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Posted 2 years ago
I would like to thank andrew ireland for helping me with my remortgage. After been declined 3 times from another company i was about to give up all hope. Very professional and no stress at all through the whole process. Thankyou so much andrew for making my dream a reality 😃
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Posted 3 years ago
Craig did exactly what he promised found me the right mortgage when I had been told by other financial services that what I wanted to do was impossible! Fast efficient service/always updating me and reassuring me throughout the process He assisted with legal requirements and I didn't have to chase In my opinion he is the 'Go To' for any financial support 10/10
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Posted 3 years ago
We are very happy . Me and my husband both got Very poor credit score. Loan. Co. UK mange to get us loan. Thanks again Ben
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Posted 4 years ago
Very professional and very considerate.
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Posted 5 years ago
Applied for a second charge mortgage, with Loan.co.uk and my first contact was with Jake Powell he was very polite and very good at introducing me to the company, very clear and concise about the process that would now have to be followed. I then was passed a cross to Hannah Matthews who as well as being polite made I wife and I felt very comfortable with Hannah and totally at ease through the whole process, both Hannah and Jake were always very prompt to respond, and for me personally I never felt like the process would not have been so easy had it not been for the way both Hannah and Jake corrisponded to us. We always felt that we were a valued customer especially when I was still able to contact Hannah out of hours about our case and she would still respond very promptly. If the rest of your team are as friendly and helpful as Hannah and Jake then it is clear as a company to see why your customers review you so positively. thank you Dean Ross.
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Posted 5 years ago
Hannah was extremely helpful and explained things very clearly
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Posted 6 years ago
Lena was very professional and dealt with my application with a lovely manner, also very communicative and always kept me well informed at every step of the process. The application was stress free, and I felt my application and information were in safe and professional hands.
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Posted 6 years ago
Found us a loan even though our credit history wasnt great, they were helpful friendly and always answered our many questions, they were all polite professional and efficient.
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Posted 6 years ago
Applied for a loan via www.loan.co.uk and had a call back from them. Really liked the service, not just a call centre sales person! They kept in regular contact with me and helped to find the best loan for my circumstances. Would recommend.
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Posted 8 years ago
Ryan, Lee and Stacey were great to deal with. All very helpful and professional. Everything from start to finish went smoothly and they kept us up to date on all aspects as we went through the process. Would highly recommend them for anyone looking at this product.
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Posted 3 months ago
From thinking I had no hope to these guys sorting in 2 weeks, brilliant service. Thank you
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Posted 3 months ago
I had a great experience from start to finish with Sammie, she helped a lot and made the awkward situation to purchase my second house. There was a lot of hassle between solicitors and she went above and beyond to help with it all. I will not hesitate to call her in future if I need further help
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Posted 4 months ago
I can’t recommend this company enough. They are quick and efficient at arranging a Mortage and associated cover. Billy, Lauren and Rob were very helpful and ensured it was all completed before Christmas.
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Posted 4 months ago
I have genuinely NEVER had such good customer service! Dominic was very considerate to our situation and helped us to get proper life and payment protection insurance. This was great value to add to the experience. I would highly recommend this company! Thank you.
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Posted 4 months ago
Loan made it very easy, very un flapable, always got back to me and answered all questions.
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Posted 4 months ago
Adam was extremely helpful, explained anything we didn’t understand and made this process very easy. We Would recommend this company.
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Posted 6 months ago
Rob has been great, clear with options and advice, cheers 👍
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Posted 7 months ago
Customer service excellent with plenty of communication & clear instructions. Loan was sorted out in good time & with a good product. Thank you to Jo & Lauren.
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Posted 7 months ago
Loan.co.uk Ltd is rated 5.0 based on 2,799 reviews