Loan.co.uk Ltd Reviews

5.0 Rating 2,800 Reviews
99 %
of reviewers recommend Loan.co.uk Ltd
5.0
Based on 2,800 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Loan.co.uk Ltd Reviews
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Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 14th April 2024
Kelly Westcott
Loan.co.uk Ltd 5 star review on 29th February 2024
Joby Abraham
Loan.co.uk Ltd 5 star review on 7th July 2023
Rosie K
Loan.co.uk Ltd 5 star review on 24th March 2021
Muhammed Njie
Loan.co.uk Ltd 5 star review on 3rd April 2020
Ricardo Rowe
Loan.co.uk Ltd 5 star review on 29th August 2019
Lynn Whiting
Loan.co.uk Ltd 5 star review on 3rd June 2019
Wayne -catherine
6
Anonymous
Anonymous  // 01/01/2019
Good communication
Helpful Report
Posted 2 months ago
The process from start to finish was excellent . All steps explained and the communication was excellent.
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Posted 4 months ago
Very positive experience.very helpful and kept me informed throughout the process.
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Posted 5 months ago
Jemma was proactive and helpful. A good experience.
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Posted 7 months ago
Very good service with our advisor in contact at each step.
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Posted 8 months ago
Can’t say nicer things about Steve! He was amazing through the whole process. The person to really explain what was going on, and to always come back to me! Thank you for being amazing!
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Posted 8 months ago
Friendly and supportive service. Also explained information in detail
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Posted 8 months ago
Good service by stacey. Thanks for all your help.
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Posted 8 months ago
Excellent swift service
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Posted 8 months ago
It took a while to get where we needed to be but Aaron was by our side all the way and pushed for everything we needed. I can now relax and not stress over the cost of living fir the next 4 years
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Posted 8 months ago
Ian and his team were very helpful and understood our requirements and tailored their advice accordingly and concluded matters as quickly as they could. I really did not think they could help given our circumstances. Well done !
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Posted 9 months ago
An excellent service that very much has the customer as its focus. We were kept well informed of progress and Christine and Rebecca were especially attentive, speaking to both my wife and I on a regular basis throughout this whole process. I would have no hesitation in recommending this service.
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Posted 10 months ago
They kept me informed of the full end to end process and were helpful at trying to sort everything out. The only downside is that towards the end they didn’t have clear deadlines from the actual loan company often leading to me being unclear on next steps
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Posted 1 year ago
Smooth and friendly service
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Posted 1 year ago
Kept upto date with the application process and documentation required
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Posted 1 year ago
Very helpful all of the staff that I had dealings with. Speady , friendly service. Kym kept me updated throughout the whole process and also informed me of the home collection service which was very useful. She also referred us to a life insurance broker who was able to offer us a policy which was able to cover the mortgage and the new loan. Very efficient service.
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Posted 1 year ago
Very prompt and helpful service and Lauren was both proactive and reactive when needed.
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Posted 1 year ago
The life insurance man Richard was really helpful and friendly. He would have received 5 stars but unfortunately the loan application people weren’t quite so efficient and the constant repetition of paperwork requests were tiresome and therefore pulled the overall score down. But on the whole we were pleased.
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Posted 1 year ago
Really nice team
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Posted 1 year ago
Had a couple of teething issues that were sorted along the way, but a massive appreciation for the service received from Richard. He was thorough, professional and polite, and a general pleasure to work with. He helped with a lot of my questions, and didnt over complicate things for me by using jargon and he made sure that he did the best he could for me in any way possible. He, himself deserves 5 stars. Thanks Richard :)
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Posted 1 year ago
Loan.co.uk Ltd is rated 5.0 based on 2,800 reviews