Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,857 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

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Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stacey and James were always there to help even when things got tricky. They were always positive and would answer our calls or call back whenever we needed support. Thank you.”

Helpful Report

Posted 22 hours ago

“Ryan and his team were professional, informative, and very friendly. They kept me updated during my re-mortgage process, and managed to find me the best rate tailored to my needs. The service was swift, stress free, and only only took one week to complete. I would highly recommend Loan.co.uk Ltd To anyone looking to mortgage or Re -mortgage and I would certainly recommend them to my family and friends. Big Thanks to Ryan and the team 😃🙏”

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Posted 2 weeks ago

“Ryan helped us to obtain a mortgage above a retail premises (a bit trickier to obtain than normal mortgages) so quickly. When our mortgage offer expired due to unforeseen circumstances, he was very quick to act and got us another offer sent out without any issues or extra charges. Eleanor was our go-to throughout and she also worked efficiently and checked in with us regularly. We would have really struggled to get our mortgage accepted without the help of Loan. The reason for the 4/5 star rating is that we were hounded with calls regarding home insurance at the start of the process - several calls several times a day felt excessive.”

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Posted 4 weeks ago

“A bridging loan will never be cheap but Loan.co.uk made the process quite simple. It was made easier by direct communication with their office in the form of Nadine.”

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Posted 1 month ago

“Billy and Stacey were fantastic and really attentive especially with my emails and phone calls calls, Stacey especially helped me on numerous occasions to help the process go relatively smoothly, I would recommend this company, kind regards Adam”

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Posted 1 month ago

“After all the stess, i must say staff i spoke to were pleasant and full of knowledgement thsnkyou for all your help”

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Posted 5 months ago

“Thank you very much for your help , my application was complex but you were patient with me and answered all the questions I had”

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Posted 5 months ago

“Managed to find us a loan in a matter of a few weeks , from beginning to depositing the money into the account . Process was straightforward and without undue fuss.”

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Posted 6 months ago

“Easy to deal with and good expertise. I didn’t give 5 stars because of the pressure to upsell to mortgage protection at every point in my customer journey. Whilst I appreciate the offer you were made to feel it was mandatory and it isn’t. So quit with the upselling.”

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Posted 8 months ago

“From start to finish, it has been very easy to do. Always someone to answer and help you with any questions. Would recommend Loan and would use again.”

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Posted 9 months ago

“Very friendly”

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Posted 9 months ago

“Can safely say 1 of the most helpful companies I’ve dealt! Lily Porter was a joy to speak with no pressure applied very helpful and just a lovely person to talk with highly recommend”

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Posted 9 months ago

“Very clear and speedy process and the advisor was very helpful”

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Posted 9 months ago

“It is best to email them you will get reply faster and comunicating be email I found it faster and better response then ringing due them being busy.”

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Posted 1 year ago

“I just had a call from Lilly, which was very helpful .She had a great manner and made me feel as though she was genuinely interested about me. I would definitely recommend her to my family and friends.”

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Posted 1 year ago

“Good communication”

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Posted 1 year ago

“The process from start to finish was excellent . All steps explained and the communication was excellent.”

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Posted 1 year ago

“Very positive experience.very helpful and kept me informed throughout the process.”

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Posted 1 year ago

“Jemma was proactive and helpful. A good experience.”

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Posted 1 year ago

“Very good service with our advisor in contact at each step.”

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Posted 1 year ago

Loan.co.uk Ltd is rated 5.0 based on 3,857 reviews