Name: Loan.co.uk Ltd
Rating: 4.97

Merchant Metrics


Shipping & Delivery
delivery methods	Postal Service
Customer Service
communication channels	Telephone, Email, Live Chat
queries resolved in	Under an hour
customer service	4.96 out of 5

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Phone:

03454504678

Location:

Unit 1 St Stephens Court, 15 -17 St Stephens Road

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“Very helpful would highly recommend and wouldn’t hesitate to use again”

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Posted 1 hour ago

“Really excellent service and very quick response. Everyone involved in the process was smart, clear and I felt really looked after as a customer. Particular thanks to Carl. Be safe. Stay Strong.”

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Posted 1 day ago

“All I can say is this loan service was completed during the Covit19 isolation and with constant updates telephone and email corespondents with Maddie straight forward, easy to understand and always friendly give the circumstances she was an angel. Thank you”

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Posted 1 day ago

“Brilliant. Really professional service. Not pushy in any way shape or form. Very patient and extremely helpful. Andrew Ireland was an absolute gentleman throught the whole process.”

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Posted 2 days ago

“Heather and Ricardo would like to thank Athavan for all his hard work for getting us through all the difficult parts of processing the application for us. Athavan has been very helpful and patient with us. We would like to thank him very much.”

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Posted 5 days ago

“Really fast and professional service. They made the whole process a dream. Darryl was fab the whole way through. Would definitely recommend them.”

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Posted 1 week ago

“Rosie Murray very helpful”

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Posted 1 week ago

“Kirstie dealt with our application, she provided excellent customer service by making sure I was kept informed at every step of the way. She managed the whole process which took away any worries we had, an absolute professional. I would happily recommend Loan.co.uk.”

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Posted 1 week ago

“Been trying for ages to a second charge mortgage. Tried at least 10 previous companies before I came across loan.co.uk, they worked with me from start to finish and when the first application failed they were quick to Find a second company who could help and found us a great Deal. We have today completed on the loan and we couldn’t be happier. I would recommend Loan.co.uk to anybody in the future, Barry, Athavan & Alysha had all been fantastic and nothing was never to much to for them, always only a phone call or email away. Thank you so much, we are so pleased with the result. James & Kelly Thompson.”

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Posted 1 week ago

“Friendly, helpful, efficient advice and process. Completely non-judgemental. Excellent.”

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Posted 1 week ago

“Andrew was very helpful through the whole process and would recommend his services very highly. Answered emails, texts or phone calls very quickly. Many thanks.”

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Posted 1 week ago

“The member of staff that I dealt with was excellent throughout, the terminology used was easy to understand and she was very clear about what was expected from us.”

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Posted 1 week ago

“Very good customer service, very polite and informative. Caroline was our contact for the application and she was spot on with everything”

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Posted 2 weeks ago

“Craig Legg was a brilliant mortgage advisor and due to our very complex mortgage and Craig was able to deal with this quickly and effectively. He took a huge amount of pressure from us, working day and night to complete our mortgage. We can’t thank Craig enough for all his hard work and would definitely use loan.co.uk in the future.”

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Posted 2 weeks ago

“Faye from loans.co.uk was very helpful throughout the process was very professional at all times nothing was to much for her i felt very at ease! Many thanks 😊”

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Posted 2 weeks ago

“I found both Rachel and Kristopher very helpful and I was kept updated through the process.”

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Posted 3 weeks ago

“I couldn’t recommend Loan.co.uk enough. We had various issues trying to get a secured loan due to being a complex case. Nobody could help us until my wife spoke to Hannah at loan.co.uk who not only got it resolved but also did it very quickly. Brilliant customer service and always kept us updated and reassured us each step of the way which was very important to us as other brokers or loan specialists you always have to chase for updates. Would defo use the company again. Thanks Hannah and loan.co.uk”

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Posted 3 weeks ago

“Our adviser Ben Salt went above and beyond in making the process simple - explaining in full all the ins and out of our transaction - helping us with submission of forms and information and simply provided excellent customer service all round - with great attention to detail - would definately recommend Ben and the Loans.co.uk team in the future.”

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Posted 3 weeks ago

“Totally satisfied with the service and support I received while going through my re mortgage process. Many thanks to Craig Legge who kept me fully updated at all times.”

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Posted 3 weeks ago

“Excellent communication, not forceful, and very helpful. Rosie Murray, has not once made me feel like I have had to make a quick decision. Never forced into making a decision. Communication was always very quick. All questions, no matter how trivial were answered very quickly. Overall, a very good service and special thanks to Rosie for making it as painless as possible”

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Posted 3 weeks ago

Loan.co.uk Ltd is rated 4.97 based on 934 reviews

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