Loan.co.uk Ltd Reviews

Name: Loan.co.uk Ltd
Address: 46 Alexandra Street, Southend-on-Sea, Essex
Rating: 4.95

5.0 Rating 3,293 Reviews

99 %

of reviewers recommend Loan.co.uk Ltd

Company Reviews

Metrics

Info

5.0

Based on 3,293 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 131 0280

Location:

46 Alexandra Street, Southend-on-Sea
Essex
SS1 1BJ

Write Your review

Tell us how Loan.co.uk Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Loan.co.uk Ltd 5 star review on 28th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can honestly say, I have never experienced such amazing customer service and care as I have from this company. They kept in touch with me every step of the way through my application and they were very prompt with their responses. The staff are so professional, reassuring and obliging in trying to find the best solution to my situation, I am extremely grateful and cannot thank them enough for their support and my positive outcome of my application. As the saying goes they definitely do what they say on the tin. Thank you.”

Helpful Report

Posted 3 months ago

“Very good service, Lucy in particular was amazing, providing lots of updates along the way and very quick to response to any questions I had. I would use them again.”

Helpful Report

Posted 52 minutes ago

“Sorted a complex mortgage deal for us, excellent work, a real slog but they got us through it with many twists and turns, thanks particularly to Ryan”

Helpful Report

Posted 4 hours ago

“Excellent service. Both Christine and Ali were super helpful in getting us a mortgage, having almost given up. We were so surprised and pleased when it came through. Thanks for the reassurance and guidance you gave us though our the process and we’ll be recommending you when asked!”

Helpful Report

Posted 18 hours ago

“Spoke to Charlie about insurance policy excellent service”

Helpful Report

Posted 18 hours ago

“Absolutely fantastic company. My loans completed in a week with no hassle and the fees were half the price of anybody else. Will definitely use again. Thank you Lauren Hibbert and the rest of the team”

Helpful Report

Posted 23 hours ago

“Brilliant informative and helpful”

Helpful Report

Posted 1 day ago

“Great customer service and sports from Christine O'Regan thank you !”

Helpful Report

Posted 1 day ago

“I cannot thanks Ryan enough who found the mortgage, despite my complex financial arrangements, also a thank you to Kayleigh who case managed the mortgage application. I would definitely use loan.co.uk for any future mortgage advice and products.”

Helpful Report

Posted 1 day ago

“Loan.co.uk were absolutely brilliant in all aspects, from start to finish. Christine was amazing, professional and promptly replied to all queries I had. Highly recommend.”

Helpful Report

Posted 2 days ago

“So helpful. Blazingly fast and efficient. Mortgage offer received a week after initial telephone contact.”

Helpful Report

Posted 3 days ago

“I dealt with Lucy with regards to my loan and she has been amazing nothing was never to much trouble, from start to finish it was just 6 days. The company as a whole including Greg and josh have been brilliant. I would defiantly recommend loans.co.uk”

Helpful Report

Posted 3 days ago

“Big shout out to Scott Milburn Charlotte Hill So proud and happy to have my case managed by them two of the best workers at loan by far both where so helpful and so understanding to my case I hear pay rises for them both with gifts !!”

Helpful Report

Posted 3 days ago

“I found loan . Uk to be extremely helpful and polite . I cannot fault the service and the customer care they offer .”

Helpful Report

Posted 6 days ago

“Fantastic fast service, really helpful with no feelings of being judged for needing help. Honestly couldn’t be happier with the service we have received would 100 percent recommend. An extra special shout out to Sophie, Lauren and Robert for being super helpful.”

Helpful Report

Posted 6 days ago

“Hollie Buxton was a star , absolutely amazing help from start to finish absolutely 5 star service”

Helpful Report

Posted 6 days ago

“David and all the team i have been dealing with have all been outstanding and very supportive and patient throughout the process as there were a few delays on my end obtaining certain pieces of paperwork. Would definatly recommend them.”

Helpful Report

Posted 1 week ago

“Great case manager Eleanor Strang who kept us up to date at all points and the mortgage has offered so quickly! Excellent customer service”

Helpful Report

Posted 1 week ago

“A very quick (less than 2 weeks) and smooth process. Stacey was super efficient and responsive. Very impressed all round.”

Helpful Report

Posted 1 week ago

“I specifically asked for a retirement interest only mortgage and was told I would be put through to an expert. After much wasted time with emails and telephone calls, I was told they thought I meant I wanted a mortgage into retirement???? They could not offer a RIO mortgage. They obviously depend far too much on AI computer technology and not expertise and knowledge. Very disappointed”

Helpful Report

Posted 1 week ago

Dear Colette, Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention and apologise for the confusion you experienced. Your insights will help us enhance our processes to better serve our clients in the future. One of our team members will contact you directly to discuss this further. Kind regards Loan.co.uk.

Posted 3 days ago

“Just when we had given up hope of a re-mortgage, we called Loans.co.uk and boy are we glad we did. We'd spoken to at least 6 other mortgage "advisors" who seemed to want to find a quick reason not to help us. But when we called loans.co.uk, we'd actually given up hope, but thought one last go. Honestly, about 2 hours later we had an agreement in principle with Natwest. We were absolutely blown away by the team, the service and the speed of execution. All the team have been amazing, so friendly and understanding, but most importantly amazing at their jobs. We can't thank the loans.co.uk team enough as we got to keep our family home and saved £1400 per month. Truly incredible, thanks so much Team, can't recommend you all enough.”

Helpful Report

Posted 1 week ago

Loan.co.uk Ltd is rated 5.0 based on 3,293 reviews