Little Folks Furniture Reviews

Name: Little Folks Furniture
Address: The Old Silk WorksBeech Avenue, Warminster
Rating: 4.70

4.7 Rating 179 Reviews

92 %

of reviewers recommend Little Folks Furniture

Company Reviews

Metrics

Info

4.7

Based on 179 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01985 300588

Email:

customerservices@littlefolksfurniture.co.uk

Location:

The Old Silk WorksBeech Avenue
Warminster
BA12 8LX

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Little Folks Furniture 5 star review on 4th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely high quality furniture, very happy with it.”

Helpful Report

Posted 5 months ago

Hello Jon, Many thanks for leaving us a great review. - It's fabulous to hear that you are really pleased with the quality of the furniture, and we hope that you enjoy it for many years to come. Best wishes, The Little Folks Furniture Team

Posted 5 months ago

“We purchased a Little Folks Classic Bunk Bed, mattresses and trundle (using for storage rather than an additional bed) a month ago - having found them online and having been impressed with the customer reviews. Have to say we’ve been absolutely delighted. The product itself is of amazing quality - we are currently using as 2 single beds (as our grandchildren are too young for a bunk) but will convert when they are) - and the beds are substantial enough for adult use. The online photos don’t do them justice - they are so much better than any other self assembly furniture I’ve put together and when made the quality is evidenced by the weight of the beds. Our grandkids love them and they feel like they will last well beyond the point they will outgrow them. The finish is superb and value for money is exceptional. We went for the pocket spring mattresses - these seemed a little expensive but again the quality is superb. We had to call a couple of times with queries - again the customer service representatives are exceptional - so helpful and so refreshing in this day and age. Cannot praise this company enough - 100% recommend. Anything that could be improved ? - pre drilled pilot holes in the mattress slats would be helpful (I drilled myself as the wood is of such good quality that you can’t simply screw into it - not at all hard to do but you do need to have and be able to use a drill). Other than that simply perfect!”

Helpful Report

Posted 1 day ago

“Lovely piece of furniture well made . Well worth paying a little extra”

Helpful Report

Posted 3 days ago

“Thank you for the quick delivery of two beds chair and desk The children’s rooms look beautiful and the beds are very comfortable Just waiting to purchase another desk and chair such good quality Highly recommend”

Helpful Report

Posted 1 week ago

“I originally ordered a mattress from Emma which was practically the same price and nowhere near the same quality! I am so pleased I carried on researching mattresses and came across this lovely company - Now I have what I call a luxury and proper mattress for my little boy.”

Helpful Report

Posted 1 month ago

Dear Louisa, We'd like to say a big thank you for leaving us such a lovely review of your mattress for your little boy. We're so pleased to have been able to help you find a comfortable and supportive mattress for him, and really hope that he enjoys sleeping on it for years to come. Should there be anything else that we can assist with, please don't hesitate to get back in touch. All the best, The Team at Little Folks Furniture

Posted 1 month ago

“Super quality furniture. Good price for the quality you get. Great website and communication.”

Helpful Report

Posted 1 month ago

Hello Robert, We'd like to thank you for leaving such a great review of your new furniture. We're really pleased to hear that you're so impressed with the quality and felt that you had great communication too. Please do let us know if there is anything else that we can help you with in the future. With best wishes, The Team at Little Folks Furniture

Posted 1 month ago

“Really well made bunk bed. Easy to put together. Good instructions. We asked what the RAL number of the paint was as we had chipped the steps. We were kindly sent a little pot of paint . Would highly recommend.”

Helpful Report

Posted 1 month ago

Hello Julia Thank you for leaving us such a lovely review. - We're really pleased that you're happy with the bunk bed, and that you have received the touch up paint too. Do let us know if there is anything else we can help you with. Best wishes, Little Folks Furniture

Posted 1 month ago

“Amazing quality furniture, great communications all the way through. Couldn’t be happier with the whole thing”

Helpful Report

Posted 1 month ago

Hello David, Many thanks for leaving such a great review of the furniture you bought from us. We're so pleased that you're happy with everything, and hope that you enjoy the furniture for many years to come. With best wishes, Little Folks Furniture

Posted 1 month ago

“Just the quality you’d expect for the price. Delivered safely without any damage, well packaged and cusioned.”

Helpful Report

Posted 5 months ago

Good evening, We would just like to send a thank you for leaving us such a lovely review - we really appreciate it. We're also really pleased that you're happy with the quality of the bed, and with the service you received. With kindest regards, The Team at Little Folks Furniture

Posted 5 months ago

“A fantastic bed for my daughter who is super excited to be able to have sleep overs with her friends now.”

Helpful Report

Posted 5 months ago

Dear Robert Thank you ever so much for leaving us such a lovely review. We are really thrilled that your daughter is excited to have sleepovers in her new bedroom, and hope that she enjoys the bed for many years to come. With very best wishes, The Team at Little Folks Furniture

Posted 5 months ago

“High quality furniture, my two absolutely love their new bunk bed. It’s so sturdy and putting it together was simple. And customer services are excellent, efficient and helpful so if you need a helping hand you’re in safe hands making a purchase from Little Folks Furniture. I would highly recommend to friends and family.”

Helpful Report

Posted 5 months ago

Dear Najette, May we take the time to thank you for leaving us such a wonderful review. We really appreciate the feedback, and are so pleased that your children love their new bunk bed. Please do let us know if there is anything else we can help you with in the future. With best regards, The Team at Little Folks Furniture

Posted 5 months ago

“The Futon we purchased is the perfect addition to our child's bedroom, it was easy to put together and is a lot bigger than we thought, it would actually take an adult. Our only issue was the lack of communication regarding delivery.”

Helpful Report

Posted 5 months ago

“The bed is quite solid. However I ordered the trundle and it is smaller than a single mattress... doesn't make that obvious on anywhere so it's quite small fits mattress 75 x180”

Helpful Report

Posted 6 months ago

Hello, Many thanks for your feedback, and we are happy that you are pleased with the bed quality. We're sorry that you didn't realise the roll out trundle was smaller than the single bed size. Our bed dimensions are all shown on the product page, both in the product specification table and on the images. We do also have the option to purchase a trundle size mattress as the product is added to the shopping basket. We will, however, review this internally to see if there are any ways that we can make the information even more clear for our customers. Best wishes, Little Folks Furniture

Posted 5 months ago

“Excellent products and service! Will buy again”

Helpful Report

Posted 9 months ago

Good evening Michael, Many thanks for taking the time to leave us a review. - We're really pleased that you're so happy with the products and service, and we look forward to hearing from you again in the future. Best wishes, The Little Folks Furniture Team

Posted 9 months ago

“Delighted with the Fargo bunk beds. They look fantastic in the kids bedroom and the kids love them! Also mattress for the top bunk was perfect too.”

Helpful Report

Posted 11 months ago

Good evening Gemma Thank you for leaving such a lovely review of your Fargo bunk beds. We're really pleased that you and your kids are so happy with them, and we hope you continue to enjoy them for many years to come! With warm wishes, The Team at Little Folks Furniture

Posted 10 months ago

“We ordered a beautiful bookcase for my daughters room, fantastic quality and a lovely warm cream colour. The price was perfect and it arrived a lot quicker than expected. Would definitely buy from this range again.”

Helpful Report

Posted 11 months ago

Dear Claire, Thank you for the lovely review of your new bookcase. - We're so pleased that you are happy with the quality, and we hope your daughter enjoys it for many years to come! With best wishes, Team Little Folks Furniture

Posted 11 months ago

“Wow! This bed is so sturdy and spacious. My daughter loves it. Such a princess bed.”

Helpful Report

Posted 11 months ago

Dear Lisa, Wow, what a gorgeous bedroom! Thank you so much for sharing your photo, and also for the feedback. We hope that your daughter loves her room for many years to come. Best wishes, The Team at Little Folks Furniture

Posted 11 months ago

“Communication was good overall and the beds are made from substantial materials. Delivery was faster than expected, however I am not entirely satisfied with the product given the premium price paid. I contacted customer services and was given a £25 rebate to cover tool costs, however I was promised that the issue would be sent on to the workshop, but have heard nothing more. Overall, I would probably not use again. I have summarized the issues below: 1) The premium delivery was meant to allow me to choose a delivery time to suit me. In reality the delivery company just rang me to ask if they could deliver at a time and when I said it wouldn't work, I just had to wait until they rang with a better slot. Not exactly what I thought it would be. 2) Whilst I am impressed with the wood itself (it’s very sturdy) the finish of the paint was fairly thin. I paid a bit more for hardwood on the assumption I would not have unsightly pine grain coming through the paint in a few years. In reality the paint is thin (2 coats max) and does not appear to have much protection. I suspect it will scratch badly and is already chipping on the top of the ladder. In parts the wood can be seen through the paint and the finish is uneven and has marks where the finish is rough. Looks more like the paint job I'd expect from B&Q. 3) The dowels for connecting the top and bottom bunks were just too long for one end of the bed. When fully inserted they were about 1cm too long / the holes in one of the top bunk ends were 1cm too short. In the end I had to buy a router bit to drill the holes deeper. This also involved a lot of lifting the top bed up and down. This was not easy and meant quite a lot of additional labour. 4) Anyone buying these beds should know that, whilst the bed slats have holes drilled in them, there are no corresponding pilot holes in the bed frame. The instruction suggest just screwing straight into the wood, but it is much too hard for this and the screws will not sit flush. You will need to drill pilot holes. There is also very little room between the place the pilot holes are needed and the edge of the bed. Most modern drills are too big to get into the space, so you will either need a very long drill bit (very hard to find for such a thin bit), to have a multitool, or to hand drill! In the end I bought a multitool to make the 72 (?) holes required. Overall I think these beds are nice, but they were hard to build and were not as well finished as the price suggested. Customer services have been friendly but have not fully addressed my concerns. Plus the beds will be hard to dismantle again and turn into normal beds because of the dowel issue. May as well have bought an IKEA one for half the price.”

Helpful Report

Posted 11 months ago

“Little Folks Furniture were really helpful and did what they could to get an order to us ASAP. They communicated well and came up with a solution for us that worked really well. The quality is great and we have a very happy young customer our end.”

Helpful Report

Posted 11 months ago

Dear Caroline, Many thanks for taking the time to leave us a review. - We're so happy that you are really pleased with your order. Should there be anything else that we can help with, please do let us know. With best wishes, Team Little Folks Furniture

Posted 11 months ago

“I ordered a Classic Beech High Sleeper Bed with Full Length Desk and Chest back in August 2022. After I read the great reviews I was happy to spend over £1100 in order to get a quality product. When building the product we were quite unhappy as it seemed quite poorly made but my daughter loved it so we kept it. Late last year the 3 drawer chest that sits under the bed stopped staying shut and after a few weeks the ball bearings fell out of the runners. Customer service were helpful in sending replacements but the bottom drawer continued to open so yet another set of, better manufactured, runners were sent and the drawers continue to partially open. I have requested a refund for the cost of the drawers (£160) but have been flatly refused. In turns out Little Folks Furniture only guarentee their product for 12 months which seems very short given the price of the product. Very dissappointing to not look after a high spending customer and even offer a partial refund.”

Helpful Report

Posted 1 year ago

Little Folks Furniture is rated 4.7 based on 179 reviews