Little Folks Furniture Reviews

4.7 Rating 160 Reviews
93 %
of reviewers recommend Little Folks Furniture
4.7
Based on 160 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Little Folks Furniture Reviews
Visit Website

Phone:

01985 300588

Email:

customerservices@littlefolksfurniture.co.uk

Location:

The Old Silk WorksBeech Avenue
Warminster
BA12 8LX

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Little Folks Furniture 5 star review on 25th March 2024
Anonymous
Little Folks Furniture 5 star review on 12th March 2024
Andy
Little Folks Furniture 5 star review on 26th January 2024
Anonymous
Little Folks Furniture 5 star review on 18th July 2023
Simon
Little Folks Furniture 5 star review on 4th April 2023
Emma E-B
Little Folks Furniture 5 star review on 5th January 2023
Georgina
Little Folks Furniture 5 star review on 5th January 2023
Georgina
4
Anonymous
Anonymous  // 01/01/2019
Quality of the product is outstanding! Highly recommend
Little Folks Furniture 5 star review on 26th January 2024
Helpful Report
Posted 2 months ago
Wow, what a fabulous photo! - Thank you for leaving us such a lovely review of your new bunk bed. We're really pleased that you love the bed. Warm wishes, The Team at Little Folks Furniture
Posted 2 months ago
I ordered the classic beech bunk with the trundle , i must say that this is a solid bunk bed, very sturdy and looks premium quality. My two boys love it, they are 6 and 4 years old. The ladder rungs are really wide for easy climbing. I have done alot of research and looking around different retailers for a good solid bunk, in the end i went for this one, as i wasn’t too convinced on the mediocre bunks that were available, not cheap either. This product isn’t exactly cheap, but i was willing to pay good money for good quality, beechwood over pine any day. The paint work is smooth, not sure on the longevity of it, but the finish is at a really good standard. I ordered 2 high bed pocket sprung mattresses, i must say i had a lie down and it is comfy. The only negative i would say is that the distance between the 2 bunks is only 70cm, which means not too much room for a bigger child, but my 4 year old can sit comfortably without his head touching the top bunk, and my 6 year old can also sit up but his head gets close to the top bunk, with that said, make sure you get the high bed mattress if you do decide to buy mattresses from little folks as these are only 15cm thick, which is perfect without taking away any comfort leaving just enough room. I would highly recommend.
Little Folks Furniture 5 star review on 14th December 2022
Helpful Report
Posted 1 year ago
Dear Shah, Thank you so much for leaving such a fabulous review of your boys' new Classic beech bunk bed. We're thrilled that you're happy with the quality, and really glad that your sons love the bed too. We hope that the bunk bed is enjoyed by your family for many years to come. With best wishes, Fi @ Little Folks Furniture
Posted 1 year ago
After lots of looking around I went with little folks furniture as I wanted a really sturdy well made bed. The beds are perfect nice and solid, easy enough for someone to put together. My 2 and 4 year old slept great and love the new beds. I’ve marked down as I feel they have a lot to work on in customer service. First time ordering from them and even though I love the beds I wouldn’t order again as I dont think they would deal with the problem quickly or fairly. My delivery was a shambles and part of the items didn’t show up. (Which would of been fine if sorted correctly) After emailing I felt I was told I was lying about the parts not showing up. (Why would a customer want part of a bed) The email said they had sent out all 4 parts of the bed and it said it was delivered.. This should not have been the response of someone telling you a part was missing.. Well you may have sent them but not all was delivered… I phoned and spoke to someone after this as couldn’t deal with email.. and it was resolved as it had stated the delivery company had messed up and would re- deliver but not a easy job as the delivery company had closed the delivery and don’t know when delivery would be or how long. Well if items are missing it should be down to you not the person who brought the bed or delivery YOU should send a new part for delivery as soon as you can and then sort with your delivery company to get other parts back to you.. I feel once someone has brought your beds you have no care over them or the product which is such a shame. You step up on this and you could be such a good little company.
Helpful Report
Posted 1 year ago
Dear Gemma, Thank you so much for taking the time to leave a review. - We’re so pleased that you’re really happy with the beds, and we hope that your children enjoy them for many years to come. Having read the notes on the order, we can see that there was a mistake at the courier stage, whereby as you state, three packages were delivered to you initially, instead of four. Occasionally (though luckily not often), parcels can go missing in transit, and so our first port of call is to investigate with the courier, and check that it isn’t still in their local depot. The second stage if there is no luck in finding the missing parcel would be to send out another, however this takes longer to reach the customer than finding the original parcel at the local depot, which is why we always investigate with the courier first. Luckily in this instance, the courier was able to locate the missing parcel, meaning that there was no need to wait longer for another to be sent. We hope that this clears up any concerns and we apologise for any inconvenience caused, and if you do have any other queries or feedback, please don’t hesitate to get back in touch. With best wishes, Fi @ Little Folks Furniture
Posted 1 year ago
Little Folks Furniture is rated 4.7 based on 160 reviews