Little Folks Furniture Reviews

Name: Little Folks Furniture
Address: The Old Silk WorksBeech Avenue, Warminster
Rating: 4.69

4.7 Rating 172 Reviews

91 %

of reviewers recommend Little Folks Furniture

Company Reviews

Metrics

Info

4.7

Based on 172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01985 300588

Email:

customerservices@littlefolksfurniture.co.uk

Location:

The Old Silk WorksBeech Avenue
Warminster
BA12 8LX

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Little Folks Furniture 5 star review on 4th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 1 week ago

“Extremely high quality furniture, very happy with it.”

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Posted 3 weeks ago

Hello Jon, Many thanks for leaving us a great review. - It's fabulous to hear that you are really pleased with the quality of the furniture, and we hope that you enjoy it for many years to come. Best wishes, The Little Folks Furniture Team

Posted 1 week ago

“Just the quality you’d expect for the price. Delivered safely without any damage, well packaged and cusioned.”

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Posted 1 month ago

Good evening, We would just like to send a thank you for leaving us such a lovely review - we really appreciate it. We're also really pleased that you're happy with the quality of the bed, and with the service you received. With kindest regards, The Team at Little Folks Furniture

Posted 4 weeks ago

“A fantastic bed for my daughter who is super excited to be able to have sleep overs with her friends now.”

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Posted 1 month ago

Dear Robert Thank you ever so much for leaving us such a lovely review. We are really thrilled that your daughter is excited to have sleepovers in her new bedroom, and hope that she enjoys the bed for many years to come. With very best wishes, The Team at Little Folks Furniture

Posted 4 weeks ago

“High quality furniture, my two absolutely love their new bunk bed. It’s so sturdy and putting it together was simple. And customer services are excellent, efficient and helpful so if you need a helping hand you’re in safe hands making a purchase from Little Folks Furniture. I would highly recommend to friends and family.”

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Posted 1 month ago

Dear Najette, May we take the time to thank you for leaving us such a wonderful review. We really appreciate the feedback, and are so pleased that your children love their new bunk bed. Please do let us know if there is anything else we can help you with in the future. With best regards, The Team at Little Folks Furniture

Posted 4 weeks ago

“The Futon we purchased is the perfect addition to our child's bedroom, it was easy to put together and is a lot bigger than we thought, it would actually take an adult. Our only issue was the lack of communication regarding delivery.”

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Posted 1 month ago

“The bed is quite solid. However I ordered the trundle and it is smaller than a single mattress... doesn't make that obvious on anywhere so it's quite small fits mattress 75 x180”

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Posted 2 months ago

Hello, Many thanks for your feedback, and we are happy that you are pleased with the bed quality. We're sorry that you didn't realise the roll out trundle was smaller than the single bed size. Our bed dimensions are all shown on the product page, both in the product specification table and on the images. We do also have the option to purchase a trundle size mattress as the product is added to the shopping basket. We will, however, review this internally to see if there are any ways that we can make the information even more clear for our customers. Best wishes, Little Folks Furniture

Posted 1 month ago

“Excellent products and service! Will buy again”

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Posted 5 months ago

Good evening Michael, Many thanks for taking the time to leave us a review. - We're really pleased that you're so happy with the products and service, and we look forward to hearing from you again in the future. Best wishes, The Little Folks Furniture Team

Posted 5 months ago

“Delighted with the Fargo bunk beds. They look fantastic in the kids bedroom and the kids love them! Also mattress for the top bunk was perfect too.”

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Posted 6 months ago

Good evening Gemma Thank you for leaving such a lovely review of your Fargo bunk beds. We're really pleased that you and your kids are so happy with them, and we hope you continue to enjoy them for many years to come! With warm wishes, The Team at Little Folks Furniture

Posted 5 months ago

“We ordered a beautiful bookcase for my daughters room, fantastic quality and a lovely warm cream colour. The price was perfect and it arrived a lot quicker than expected. Would definitely buy from this range again.”

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Posted 6 months ago

Dear Claire, Thank you for the lovely review of your new bookcase. - We're so pleased that you are happy with the quality, and we hope your daughter enjoys it for many years to come! With best wishes, Team Little Folks Furniture

Posted 6 months ago

“Wow! This bed is so sturdy and spacious. My daughter loves it. Such a princess bed.”

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Posted 7 months ago

Dear Lisa, Wow, what a gorgeous bedroom! Thank you so much for sharing your photo, and also for the feedback. We hope that your daughter loves her room for many years to come. Best wishes, The Team at Little Folks Furniture

Posted 7 months ago

“Communication was good overall and the beds are made from substantial materials. Delivery was faster than expected, however I am not entirely satisfied with the product given the premium price paid. I contacted customer services and was given a £25 rebate to cover tool costs, however I was promised that the issue would be sent on to the workshop, but have heard nothing more. Overall, I would probably not use again. I have summarized the issues below: 1) The premium delivery was meant to allow me to choose a delivery time to suit me. In reality the delivery company just rang me to ask if they could deliver at a time and when I said it wouldn't work, I just had to wait until they rang with a better slot. Not exactly what I thought it would be. 2) Whilst I am impressed with the wood itself (it’s very sturdy) the finish of the paint was fairly thin. I paid a bit more for hardwood on the assumption I would not have unsightly pine grain coming through the paint in a few years. In reality the paint is thin (2 coats max) and does not appear to have much protection. I suspect it will scratch badly and is already chipping on the top of the ladder. In parts the wood can be seen through the paint and the finish is uneven and has marks where the finish is rough. Looks more like the paint job I'd expect from B&Q. 3) The dowels for connecting the top and bottom bunks were just too long for one end of the bed. When fully inserted they were about 1cm too long / the holes in one of the top bunk ends were 1cm too short. In the end I had to buy a router bit to drill the holes deeper. This also involved a lot of lifting the top bed up and down. This was not easy and meant quite a lot of additional labour. 4) Anyone buying these beds should know that, whilst the bed slats have holes drilled in them, there are no corresponding pilot holes in the bed frame. The instruction suggest just screwing straight into the wood, but it is much too hard for this and the screws will not sit flush. You will need to drill pilot holes. There is also very little room between the place the pilot holes are needed and the edge of the bed. Most modern drills are too big to get into the space, so you will either need a very long drill bit (very hard to find for such a thin bit), to have a multitool, or to hand drill! In the end I bought a multitool to make the 72 (?) holes required. Overall I think these beds are nice, but they were hard to build and were not as well finished as the price suggested. Customer services have been friendly but have not fully addressed my concerns. Plus the beds will be hard to dismantle again and turn into normal beds because of the dowel issue. May as well have bought an IKEA one for half the price.”

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Posted 7 months ago

“Little Folks Furniture were really helpful and did what they could to get an order to us ASAP. They communicated well and came up with a solution for us that worked really well. The quality is great and we have a very happy young customer our end.”

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Posted 7 months ago

Dear Caroline, Many thanks for taking the time to leave us a review. - We're so happy that you are really pleased with your order. Should there be anything else that we can help with, please do let us know. With best wishes, Team Little Folks Furniture

Posted 7 months ago

“I ordered a Classic Beech High Sleeper Bed with Full Length Desk and Chest back in August 2022. After I read the great reviews I was happy to spend over £1100 in order to get a quality product. When building the product we were quite unhappy as it seemed quite poorly made but my daughter loved it so we kept it. Late last year the 3 drawer chest that sits under the bed stopped staying shut and after a few weeks the ball bearings fell out of the runners. Customer service were helpful in sending replacements but the bottom drawer continued to open so yet another set of, better manufactured, runners were sent and the drawers continue to partially open. I have requested a refund for the cost of the drawers (£160) but have been flatly refused. In turns out Little Folks Furniture only guarentee their product for 12 months which seems very short given the price of the product. Very dissappointing to not look after a high spending customer and even offer a partial refund.”

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Posted 8 months ago

“Lovely items and better quality than most, should be durable”

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Posted 8 months ago

Dear Jan & Mary, Thank you for leaving us a lovely review of your new Little Folks Furniture items! If there is anything else we can help with, please don't hesitate to get back in touch. With warm wishes, The Team at Little Folks Furniture

Posted 8 months ago

“Lovely quality furniture. We had a question about the order so phoned up and had excellent service during the ordering. Furniture arrived with perfect timing and was delivered to our room of choice. Will definitely buy more furniture from here again in the future.”

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Posted 8 months ago

Good evening, We wanted to thank you for sending over such a great review of your new Little Folks Furniture Fargo bunk beds and trundle. - They look fabulous in their new room! We're also really pleased to hear that you felt you received great service too, and we look forward to helping you again in the future. With best wishes, The Team at Little Folks Furniture

Posted 8 months ago

“Great customer service from first enquiry to order, Product is of a superior finish and quality to anything else we had looked at in the marketplace. We are very happy we went with Little Folks and as the old saying says you pay for what you get! The construction and materials used are what separates this product from its competitors. We have twin boys and needed a product that would with stand their excitement!”

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Posted 9 months ago

Dear Andy, We want to thank you for taking the time to leave us such a fabulous review! - We are over the moon that you and your boys love the Fargo bunk bed so much, and we hope you continue to enjoy it for many years to come. Should there be anything else that you require, please don't hesitate to get back in touch with us. Best wishes, The Team at Little Folks Furniture

Posted 8 months ago

“The quality of the bed & trundle is very good - very sturdy. The bed and trundle was easy to ensemble. My toddler loves his new bed.”

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Posted 9 months ago

Dear Timothy, Thank you for taking the time to leave us such a lovely review of your new Little Folks Furniture bed and trundle. We're really pleased that you found it straight forward to assemble, and that your little one loves his new bed too. We hope that your toddler continues to enjoy his bed for many years to come, and if there is anything else that we can help you with, please don't hesitate to give us a call. With many thanks, The Team at Little Folks Furniture

Posted 9 months ago

“Excellent product and very happy but please do create and offer an in home assembly service. The furniture is wonderful, it’s just not many people’s strength making it. Thank you, Nicholas”

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Posted 9 months ago

Dear Nicholas, Thank you for taking the time to leave such a great review of the product.- We're really pleased that you are happy with the product! We do currently offer an assembly service, which can be selected at the point of purchase on our website, at the check out. We hope that you enjoy your Little Folks furniture for many years to come, but should there be anything else that we can assist with, please don't hesitate to get back in touch. With warm wishes, The Team at Little Folks Furniture

Posted 9 months ago

Little Folks Furniture is rated 4.7 based on 172 reviews