LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN, Birmingham
Rating: 4.77

4.8 Rating 6,496 Reviews

96 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Metrics

Info

4.8

Based on 6,496 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street Birmingham West Midlands United Kingdom B9 4BN
Birmingham
B9 4BN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product ordered and received as requested, no issues.”

Helpful Report

Posted 4 years ago

“As a DIY er mount & frame maker, Lion do stock the goods. The £50.00 min goods value + vat, and carriage is not an easy pill to swallow. So low cost items individually cannot be bought. Other items have to be bought as well to make up the shortfall. Bad business. I see your point but do you see mine?”

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Posted 4 years ago

“Unfortunately I couldn’t pay via the internet. I had to email to the shop, and paid via e -. banking . I received my items very well.”

Helpful Report

Posted 4 years ago

“Good range of materials and had in stock the items I was after. Easy checkout etc. My only gripe would be the cost of delivery for the small items I purchased and the fact that for the amount paid it took 2 days to arrive. Other than that a good company to deal with”

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Posted 4 years ago

“Easy to use - good service good framing”

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Posted 4 years ago

“Lion didn’t have the mountboard I ordered in stock. As I didn’t know this before arrival at Lion and because I was in a bit of a rush, I left without an alternative.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we're sorry to hear that you didn't receive the product you had ordered. We've taken steps to ensure this doesn't happen again and to advise ahead of nil stock. Regards, LION

Posted 4 years ago

“I'm new to the framing game and have found you to be pleasant and helpful whenever I've had an enquiry.”

Helpful Report

Posted 4 years ago

“I ordered some chop kits.Everything very good apart from the fact that once again one was difficult to join because the moulding was twisted along the length which means either having to fill gap in one of the miters or ending up with a rocking frame. Its a recurring issue. On this occasion I was able to fudge it. However, have had inconvenience of reordering on other occasions.”

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Posted 4 years ago

“Good service -Thankyou”

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Posted 4 years ago

“Réponses rapides, articles presque toujours en stock. Bon service et bon relationnel”

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(CJ) - Posted 4 years ago

“I am happy with gast delivery”

Helpful Report

Posted 4 years ago

“Delivery was speedy. One mountboard was incorrect and instead I had two of another I ordered and one had two mark ons, so not perfect. Mouldings all seem fine, were well wrapped.”

Helpful Report

Posted 4 years ago

Dear Customer, Sorry to hear your mount boards were not in pristine condition. We tried to contact you regarding sorting out replacements. If you could give us a call back on 0121 773 1230 so we can arrange for your replacements as soon as possible. Pleased to hear you are happy with the rest of your order. Many Thanks, LION.

Posted 4 years ago

“I was happy with everything except the spacers from the chop service- picture shows why they fell down, meaning extra time on a project I was trying to complete in a hurry. However, phone support was excellent and frame was perfect. I’d definitely use LION again, thanks.”

Helpful Report

Posted 4 years ago

“Great company to deal with!Wish you still took cheques though...Thanks for really good service”

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Posted 4 years ago

“Good day, dealt with Archy recently, very good service indeed, knowledgeable and precise. An asset to the company. Many thanks, Gino”

Helpful Report

Posted 4 years ago

“Products are very good, delivery is very prompt but getting copies of invoices is not easy which makes pricing for individual items less than satisfactory for ones cash flow”

Helpful Report

Posted 4 years ago

“I am a new customer but have found Lion to be brilliant so far. I am loving the clearance offers seeing as we are still practicing framing. Looking forward to sampling the amazing range if mouldings in the catalogue too. The people on the phone have been extremely helpful and friendly with advice too.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we'll make sure to pass on your comments to the team. It's great to hear we are exceeding your expectations and we look forward to working with you in the future. Regards, LION

Posted 4 years ago

“Service is faultless, online ordering is a breeze. Chops arrive spot on every time (unlike one of my other chop suppliers, ugh!) They have the best selection of sundries, some things I don't know what I'd use it for, until that job comes in. My only gripe, I wish suppliers would drop minimum orders for chop. It gets prohibitive for us small businesses. I have to try and sell from no minimum order supplier first.”

Helpful Report

Posted 4 years ago

“Great service. Disappointed about the additional charge as I believed I had ordered the optimal amount as per your website info regarding lengths of individual moulding. Thanks anyway!”

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Posted 4 years ago

Thank you for your feedback, we have checked your order details and can confirm there was no charge for carriage as your order was above the threshold for free delivery. Regards, LION

Posted 4 years ago

“Good service everything arrrived and we were very pleased.”

Helpful Report

Posted 4 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,496 reviews