Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,234 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the Santa’s we purchased so different extremely good value all packed ready to pick up excellent service will definitely be returning”

Helpful Report

Posted 5 years ago

Hi Michael, Thanks for taking the time to leave us a review.We won't tell anyone if you don't - keep them up all year! So glad you experienced great service and are just so pleased with your new 'gnomes'. Hope to see you again soon. Best, Jasmine, Team LD x

Posted 5 years ago

“Always an amazing service from the staff in Lilian Daph. Love looking round the shop, it has a cosy feel. Happy with my purchases.”

Helpful Report

Posted 5 years ago

Hi Carol, Thanks so much for taking the time to leave a review! We love that you get that cosy feeling we do when you're shopping in store. I hope your gift sets go down a storm - they're our favourite for the Christmas season! Thanks Again, Jasmine Team LD x

Posted 5 years ago

“Great quality items, priced fairly. I am always inspired by a trip into the shop.”

Helpful Report

Posted 5 years ago

Hi Emma, Thanks so much for taking the time to leave a review. It's great to hear from our local customers online as well as in store! We're so glad that you feel inspired by our carefully curated shop, its one of our favourite things to hear! Thanks Again, Jasmine Team LD x

Posted 5 years ago

“So pleased with my purchase . It arrived quickly and well packaged. Thank you :) hope to get to your store soon xx”

Helpful Report

Posted 5 years ago

Hi there, Thank you so much for your order and taking the time to leave a review! We always aim to package orders in a way that protects them well whilst being considerate of the environment as well as any gift wrapping requests! Glad to hear you love your matches! Thanks again, Jasmine Team LD x

Posted 5 years ago

“I am very pleased with my purchase from this site. Very prompt and efficient service. Highly recommended.”

Helpful Report

Posted 5 years ago

Hi Shirley-Anne, Thank you for taking the time to leave a review. I'm glad to hear you had a great experience shopping with us, we hope to see you again soon! Thanks Again, Jasmine Team LD x

Posted 5 years ago

“Great quality products and a very quick delivery!”

Helpful Report

Posted 5 years ago

Hi Morgan, Thank you for taking the time to leave us a review. We're glad to hear you love our hand selected range of products that we specially curate for our customers. We always try our best to offer great delivery service, wherever possible, even in busy periods! Thanks Again, Jasmine, Team LD x

Posted 5 years ago

“Kept up to date, quick delivery and packed very carefully.”

Helpful Report

Posted 5 years ago

Hi Claire, Thanks for taking the time to leave us a review. I'm glad to hear you had a great experience with us, something we always strive to deliver. Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Lovely friendly staff . Great service.”

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Posted 5 years ago

Hi Michelle, Thank you for taking the time to leave a review, as a small business it means a lot to us! We are so grateful for our lovely customers, whether you get to shop in store or online! Thanks Again, Jasmine, Team LD x

Posted 5 years ago

“Visited your shop today. Beautiful gifts and a lovely range of Christmas gifts. Soo pleased with what I bought. The lady who served me was lovely and helpful. Many thanks 😊”

Helpful Report

Posted 5 years ago

Hi Lisa, Thank you for taking the time to leave us a review. It's really great to get some local reviews online, we're so glad to hear you had a fantastic experience in store, thank you for shopping local this Christmas! Hope to see you again soon. Best, Jasmine, Team LD x

Posted 5 years ago

“Loving my new mugs, delivered quickly after ordering them. One very satisfied customer.”

Helpful Report

Posted 5 years ago

Hi Ann, Thanks so much for taking the time to leave a review. The Edo mugs are one of our best sellers so its great to hear you love them too! We love to hear that you're a very satisfied customer, as a small business reviews from customers are much appreciated! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Really pleased with my order, it was quickly packed and despatched, and the range online is beautifully curated.”

Helpful Report

Posted 5 years ago

Hi Liam, Thanks so much for taking the time to leave a review. Here at LD, we love to curate our online collections so that it feels like you're shopping in our independent store whilst shopping online, I'm so glad you love it. I hope you love your new garland - perfect for Christmas! Best, Jasmine Team LD x

Posted 5 years ago

“I have only shopped online but the product range is great. My order came quickly and in recycle-able packaging. Would shop here again and highly recommend .”

Helpful Report

Posted 5 years ago

Hi Rebecca, Thank you for taking the time to leave us a review! We always try our best here at Lillian Daph to get the balance between protecting your order during shipping whilst trying to be conscious of the environment. Thank you for the recommendation. Best, Jasmine, Team LD x

Posted 5 years ago

“Absolutely thrilled with the cheese dome. I did a lot of research And came across Lillian Daph. Will def shop with them again.”

Helpful Report

Posted 5 years ago

Hi there! It seems like you're a cheese lover just like us! We love the natural elements on this cheese dome - and its great for cakes too! Thank you so much for taking the time to leave a review - as a small business it really means a lot to us! Thanks Again, Jasmine Team LD x

Posted 5 years ago

“Absolutely love this local shop. It’s my go to for gifts for others and treats for myself. Great customer service and prices! Would highly recommend!”

Helpful Report

Posted 5 years ago

Hi Holly, Thank you so much for taking the time to leave a review and be such a loyal customer! We have really upped our game this year with our gifting range, but we do love treating ourselves here at LD too! Thanks so much for recommending us, its great to hear from our local customers online too! Hope to see you again soon! Best, Jasmine, Team LD x

Posted 5 years ago

“Excellent service, prompt delivery. Just love our light fitting.”

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Posted 5 years ago

Hi there, Thank you so much for leaving a review! We are trying our best despite lockdown and busy times for delivery couriers to still provide and excellent and fast delivery service where possible - glad to hear you experienced this. Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Iam being very picky but colour of the large moose didn't quite match the colour of the small moose which I bought from you last year. Other than that,I was very pleased with DPD as they are amongst couriers I've encountered. Moose was well packed as well so I was happy with that.”

Helpful Report

Posted 5 years ago

Hi Willem, Thank you for taking the time to leave a review. We're glad you're pleased with the service we provided for you. However, I can only apologise that you were a little disappointed with your moose decoration. Unfortunately due to the finish and manufacturing process, the colour can vary on these products and we will make an effort to disclose this in the product descriptions. As you purchased your small moose last year and larger one this year, the items will have been manufactured in different batches, resulting in a colour variation. Hopefully they are still to your satisfaction, if you have any other queries don't hesitate to contact me or Craig on sales@lilliandaph.co.uk Thanks again, Jasmine, Team LD x

Posted 5 years ago

“Ordered online, really pleased with my purchase which was delivered to my door! Fantastic product and service as always! X”

Helpful Report

Posted 5 years ago

Hi Pauline, Thank you for taking the time to leave us a review! I'm so glad to hear you were happy with your purchase and the service we provided! I hope you love your new book! Thanks again, Jasmine, Team LD x

Posted 5 years ago

“I stumbled upon LD by chance and glad I did. She has a unusual and quirky selection of stock. I thought the prices were reasonable and the delivery service was excellent.”

Helpful Report

Posted 5 years ago

HI Jacqueline, Thank you so much for taking the time to leave a review. Our product ranges are specially selected and curated for the like minded interior obsessed like us! WE're so glad you love our range and as a small business really appreciate your custom at this time. Thanks again. Jasmine, Team LD x

Posted 5 years ago

“Excellent service and good quality products.”

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Posted 5 years ago

Hi Rachel, Thank you for taking the time to leave us a review - it really means a lot! So glad you love your baubles - time to decorate the tree! Thanks again. Jasmine Team LD x

Posted 5 years ago

“Lovely mirror, prompt delivery, and great service!”

Helpful Report

Posted 5 years ago

Hi David, Thank you for leaving us a review! So glad you love your mirror, its a personal favourite of mine. As a small business every review and order counts so thanks so much for supporting us. Best, Jasmine Team LD x

Posted 5 years ago

Lillian Daph is rated 4.9 based on 2,234 reviews