Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.92

4.9 Rating 1,763 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lillian Daph is a wonderful store. Their products are second none and the service is impeccable.”

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Posted 4 years ago

Hi David, Thank you so much for taking the time to leave us a great review. Those bedspreads are fab right? They sure do add a little extra warmth and comfort to the bed. :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“I found your lovely shop via Trouva while browsing internet ...i was looking for some Madam Stoltz items and was super happy to find the items that had been on my wishlist for a few weeks. I have just received my package and I am super happy. The cushion is gorgeous as well as the rattan moons. Will post pics soon ... An order from your shop is due to be delivered tomorrow and I am super excited. Thank you for your efficiency ...the package was perfect and the cardboard box is super strong too ! Have a nice day, Nathalie ( France)”

Helpful Report

Posted 4 years ago

Hi Nathalie, Thank you so much for taking the time to leave us a great review. The hanging moons were so popular. We are glad to hear your package arrived safely all the way to France :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“Really pleased with the side table I ordered, delivery was quick too. Many thanks.”

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Posted 4 years ago

Hi Alison, Thank you so much for taking the time to leave us a great review. We are thrilled you love your new Bella side table, they are one of our favourites :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“Items arrived in a timely fashion; as expected; and packaging was protective and environmentally friendly so a plus there.”

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Posted 4 years ago

Hi Emma, Thank you so much for taking the time to leave us a great review. We are glad to hear your new pot and nibble bowl arrived safely. We are doing our best to only use eco friendly packaging although occasionally when the suppliers use plastic packaging this cant be avoided our end. Thanks again for the great review. :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“Bag is already pressed into service. My wife loves it. Practical with that bespoke element in design thoughtful. Thanks”

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Posted 4 years ago

Hi Andrew, Thank you so much for taking the time to leave us a great review. We are thrilled to hear the bag is in use already. They are fab aren't they? the fact they are all fully recycled plastic too :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“Couldn't have been more helpful. Great customer service. Thankyou for helping me find the perfect gift 🎁 Will definitely be shopping here again soon xx”

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Posted 4 years ago

Hi Nicola, Thank you so much for taking the time to leave us a great review. The bloom organic bath salts sure do make that bath time a whole lot more relaxing don't they. Thanks again for a great review. :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“I was urgently trying to get hold of a balance bike and helmet for my three year old’s birthday when I contacted Lilian Daph one evening. I got a response within an hour to say that they could help (despite the items showing as sold out on their site). The lady contacted the bike manufacturer to find out when their next supply was arriving and kept me updated almost daily. They even managed to find a helmet for me when it turned out that the manufacturer’s supply was going to be too late for my daughter’s birthday. I had a brilliant customer experience with Lilian Daph and will be using them again soon! Thank you!”

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Posted 4 years ago

Hi. WOW Thank you so much for taking the time to leave us a great review. it is so nice to hear that our efforts are seen. It was no trouble at all, it's proving a little difficult at the moment with supplier timescale etc but thankfully these were delivered on time. We hope your little girl loved her new bike and helmet. I'm sure it was a great hit. :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“Love the products and excellent customer service. Will definitely recommend and I will buy more.”

Helpful Report

Posted 4 years ago

Hi, Thank you so much for taking the time to leave us a great review. :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“Excellent products, fantastic customer service and quick delivery! Thank you!”

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Posted 4 years ago

Hi Laura, Thank you so much for taking the time to leave us a great review. I hope your new Liewood tableware is a great hit, I'm sure they will be for sure :) . Hope to see you again soon. Team LD x

Posted 4 years ago

“Loving the spoon, quick delivery and quality service.”

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Posted 4 years ago

Hi Suzanne, Thank you so much for taking the time to leave us a great review. The spoons are so popular, especially at Christmas time. :) Thanks again. Hope to see you again soon. Team LD x

Posted 4 years ago

“Beautiful stylish clock. Perfect muted evergreen colour for my new kitchen. Arrived promptly next day. Thank you.”

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Posted 4 years ago

“Amazing customer service and lovely mugs”

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Posted 4 years ago

“Amazing!! I love it even more in person, Great communication and arrived early! Thank you so much”

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Posted 4 years ago

“Super cute poufs and amazing customer service”

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Posted 4 years ago

“I purchased a Nordic sea teapot and cup and saucer. The items arrived promptly and well well wrapped. The items were beautiful and a well reviewed gift for a friend.”

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Posted 4 years ago

“I love this company! Thinking of booking a weekend away up north just to visit the shop. 😃”

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Posted 4 years ago

“Fun company, interesting products!”

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Posted 4 years ago

“Item was received in 2 days despite expecting it take a week or more due to covid. Shipping communication was excellent and the items ordered were great.”

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Posted 4 years ago

“Really happy with the bath book. .. perfect present for my grandson I know he'll love it too. Ordered and delivered in days... really impressed with service. Thankyou.”

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Posted 4 years ago

“Absolutely perfect. Wonderful item and fast delivery. Couldn't ask for more. Thank You”

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Posted 4 years ago

Lillian Daph is rated 4.9 based on 1,763 reviews