Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.92

4.9 Rating 1,752 Reviews

98 %

of reviewers recommend Lillian Daph

4.9

Based on 1,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 9th May 2025

Janet Hinchliffe McCutcheon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent as always :)”

Helpful Report

Posted 4 years ago

Hi Alex, Thank you so much for your order and taking the time to leave us a review! We hope to see you again soon, Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“Great service and value for money”

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Posted 4 years ago

Hi Debra, Thank you so much for taking the time to leave a review. I'm so glad you had a great experience shopping with us online. I hope you love your new vase! Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“I bought the chameleon lamp. Lovely gift for my nephew. Nicely packaged and delivered in time.”

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Posted 4 years ago

Hi Gracie, Thank you so much for taking the time to leave a review! I'm so pleased to hear you love this really unique chameleon lamp. These little animal lamps add great interest and charm to any space! A great gift idea too. Best wishes, Jasmine, Team LD x

Posted 4 years ago

“Lovely item . Just as described . Packaged really well .”

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Posted 4 years ago

Hi Michele, Thank you so much for taking the time to leave a review. I'm so pleased to hear you love the new plant pot. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Really love the products that I ordered and quick delivery - very happy!”

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Posted 4 years ago

Hi Sharon, Thank you so much for taking the time to leave us a review. I'm so glad to hear you loved your products and experienced the fast delivery service we aim for here at LD. Best wishes, Jasmine, Team LD x

Posted 4 years ago

“I received my items quickly and they were as gorgeous as they looked in the photo. Pleased as punch as always with Lillian and Daph products.”

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Posted 4 years ago

Hi Sarah, Thank you so much for taking the time to leave a review. We always try our best at Lillian Daph to photograph products ourselves to portray them as accurately as possible so customers can shop online with us with confidence. So pleased this was the case for you. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Very pleased with all the products and service.”

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Posted 4 years ago

Hi there, Thank you so much for taking the time to leave a review! I'm so pleased to hear you were not only happy with your products but the service too! Thanks again, Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“Such a wonderful and personal shopping experience, even when shopping online.”

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Posted 4 years ago

Hi Auste, Thank you so much for taking the time to leave a review, as a small independent business it really means a lot to us! I hope you love the new scents you ordered - you picked two of my personal favourites! Hope to see you again soon, Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“I love this store! I ordered 2 cushions, but unfortunately one was too big, beautiful, but too big. I returned the cushion and received a refund immediately, no hassle. Can't wait for you to reopen and visit your store in person. It's brilliant to have such a stylish and friendly store on my doorstep.”

Helpful Report

Posted 4 years ago

Hi Eve, Thank you so much for taking the time to leave a review, I'm so glad you loved the new cushions. I can understand you wanting to return one though if it was too big - we're always happy to offer a refund when items are returned within the returns policy as we want our customers to love the products they buy from us and have a place for them in their home! We can't wait to invite everyone back into the store when it is safe to do so, I'm sure we will see you very soon when our doors are open again. Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“After months of searching for the perfect cot to finish the nursery of our first baby (due imminently!) we decided on Lillian Daph’s scandi cot bed. With Brexit and Covid shipping delays we knew it would take a while to receive but the communication from Lillian Daph was fantastic and we felt up to date each step of the way. When the cot arrived there was a little warping on one of the panels (100% a result of extenuating shipping circumstances and not a normal occurrence), but the LD team were just as concerned (if not more!) than we were and extremely helpful sorting replacement parts in record time. They even sent an extra little gift for our troubles, which was totally unnecessary but extremely lovely! We LOVED our experience with them and couldn’t praise their customer service more highly. It was so heartening to speak to real, caring humans and the finished cot is absolutely stunning quality. Would absolutely recommend to anyone - they made this pregnant lady’s life much easier! Thanks so much guys!”

Lillian Daph 5 star review on 17th March 2021

Helpful Report

Posted 4 years ago

Hi Holly, Thank you so much for taking the time to leave us such an in depth review and congratulations on your first baby, what an exciting time for you and your family. I'm so pleased to hear how delighted you are with your new Scandi Cot (it looks absolutely gorgeous in your nursery by the way!). I am sorry to hear that you had a few difficulties with the product when it arrived, but as you say this is not a common occurrence and I'm so pleased to hear it was rectified promptly for you, especially with your little one due soon! Again, thank you so much for shopping with us and supporting a small independent business. I wish you all the best on behalf of the team here and good luck with the little one arriving soon! Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“Perfect and speedy service as always! The vase is absolutely lovely, and was a great Mother’s Day gift received during lockdown.”

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Posted 4 years ago

Hi Phoebe, Thank you so much for taking the time to leave a review. I'm so glad your gift was well received by your mum this Mother's Day! Thanks again, Best wishes, Jasmine, Team LD x

Posted 4 years ago

“Fab products and arrived quickly.”

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Posted 4 years ago

Hi Debz, Thank you so much for taking the time to leave a review. It's great to hear you were pleased with your order all round! (products and service) Thanks again, Jasmine, Team LD x

Posted 4 years ago

“I really really love the lamp and the whole process was smooth - thank you 🙏”

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Posted 4 years ago

Hi there, Thank you so much for taking the time to leave us a review. I'm so pleased you loved your new pixie desk lamp! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Gorgeous products, arrived quickly and well wrapped. Will deffo be buying again!”

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Posted 4 years ago

Hi Julie, Thanks so much for taking the time to leave a review. I'm so pleased to hear you loved the products in your order. We'd love to see you again soon! Best wishes, Jasmine, Team LD x

Posted 4 years ago

“The glass vases I ordered are a great quality and the colours are beautful. Arrived within 48 hrs and packaged well but not over packaged. Recommend Lillian Daph!”

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Posted 4 years ago

Hi Madelaine, Thank you so much for taking the time to leave a review. You've picked a great selection of our coloured glassware. We always try our best to package our products so they will be well protected in delivery but also with a conscious effort to think about the environmental impact of excess packaging. Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Amber coloured vase, I love it. Inspired by the pop of colour on the website and just the thing for my nearly decorated study. Perfect. Such amazing store”

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Posted 4 years ago

Hi Christine, Thank you so much for taking the time to leave a review. Its so great to hear that you loved our specially curated colour pop edit! So glad your order has made its way into your new study. Thanks again for such a lovely review. Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“Service was first class and product was as beautiful as expected. Will definitely use again.”

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Posted 4 years ago

Hi there, Thank you so much for taking the time to leave a review. I'm so pleased to hear you were happy with not only the product but also the service, this is exactly what we strive for here at Lillian Daph. We hope to see you again soon! Best Wishes, Jasmine, Team LD

Posted 4 years ago

“A really attractive array of homewares on the site, which was easy and straightforward to navigate. Items arrived very quickly and well packaged.”

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Posted 4 years ago

Hi Dion, Thank you so much for taking the time to leave a review. It's so great to hear you love our carefully curated collection of homewares and found it simple and easy to shop online with us. Enjoy your new plant pots! Best Wishes, Jasmine, Team LD x

Posted 4 years ago

“Love all the items that I bought. Arrived quickly and very well packaged. Team very helpful and I cannot wait to visit this fabulous shop again soon. Thank you”

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Posted 4 years ago

Hi Stuart, Thank you so much for taking the time to leave a review. I'm so pleased you loved all the products you purchased from us! We can't wait to invite all our customers back to the store very soon! Thanks again, Jasmine, Team LD x

Posted 4 years ago

“Beautiful candle holder, packaged very well, very pleased with product”

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Posted 4 years ago

Hi there, Thank you so much for taking the time to leave a review. This fawn candle holder adds true scandi elegance to your space and can double up as a single stem vase too! Thanks again, Jasmine, Team LD x

Posted 4 years ago

Lillian Daph is rated 4.9 based on 1,752 reviews