Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,409 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

Write Your review

Tell us how Lillian Daph made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lillian Daph 5 star review on 7th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again excellent online service very pleased with my mugs and Abigail Aherne plants”

Helpful Report

Posted 6 years ago

“Excellent service, speedy delivery and even a personal hand written note on the receipt. Very pleased with the product. Well managed, small business, happy to support and will definitely use again.”

Helpful Report

Posted 6 years ago

“A lovely product and it arrived in good time, great communication for the team. Very happy to support a small business during this time!”

Helpful Report

Posted 6 years ago

“Really nice range of products + delivery was quite quick, and not just for lockdown standards! :) Thank you!”

Helpful Report

Posted 6 years ago

“Lillian Daph is hands down my favourite shop. The customer service is unparalleled even during lockdown I was given assistance with help purchasing and designing the look of my new cupboard, I was given not only links of products that could go with the style and colours of my room but also a detailed plan of how I could style it. I have just purchased the first few items and will be buying the rest soon as the whole look was perfect. Thank you so much!”

Helpful Report

Posted 6 years ago

“You always get excellent service from the team at Lillian Daph.”

Helpful Report

Posted 6 years ago

“Thank you for sending our parcel so quickly and efficiently. Great service!”

Helpful Report

Posted 6 years ago

“Beautiful home wear, it's hard to resist. I bought some gifts for my friend who is due to have a baby, which were of such high quality and so different to the usual baby gifts. Whilst I was looking, I couldn't resist ordering a vase and some Abigail Ahern pieces too, which now stand pride of place on my dining room table. I can't recommend shopping with Lillian Daph enough, my package arrived in a couple of days and was packaged so safely whilst being mindful of the environment (no excessive plastic, no huge boxes, everything was recyclable).”

Helpful Report

Posted 6 years ago

“Amazing Service What can I say, I ordered at 8am the parcel was here at 11am all perfectly gift wrapped. That’s got to be the fastest service ever. Not to mention how gorgeous my little purchase is. Thank you so much Lillian Daph team ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 6 years ago

“The website was really easy to use, delivery was quick even by usual standards let alone during C19 and there was a short handwritten note in the parcel which was a lovely touch :D Thanks so much for the lovely vase and great service.”

Helpful Report

Posted 6 years ago

“Lillian and Daph sell a wonderful selection of beautiful things! I've ordered a few things now which have all arrived promptly, despite lockdown, and have been thrilled. Many thanks xx”

Helpful Report

Posted 6 years ago

“Really pleased with my purchase. Received well packaged in perfect condition & promptly.”

Helpful Report

Posted 6 years ago

Hi, Thank you so much for taking the time to leave us a review, they mean so much to us. Hope to see you again soon. Have a great day and stay safe! Thanks again, Christina x

Posted 6 years ago

“Beautiful items, quick delivery”

Helpful Report

Posted 6 years ago

Hi Sophie, Thank you so much for taking the time to leave us a review, they mean so much right now. Hope to see you again soon. Have a great day and stay safe! Thanks again, Christina x

Posted 6 years ago

“I ordered a Broste Copenhagen tea set for my daughter's birthday. I have only been able to view it via Skype due to the coronavirus pandemic. However I would like to say thanks to the people at Lilian Daph for the exceptional service they provided. The order was made one evening and dispatched and received within 24 hours even though we live in Scotland and some carriers will not deliver to our postcode,. Lilian Daph kept me informed about the delivery. The tea set arrived beautifully packaged and included a free canvas bag. My daughter was absolutely delighted with it. I would have no hesitation in buying from the seller again in the future or recommending them to other buyers.”

Helpful Report

Posted 6 years ago

Hi, Thank you so much for a fantastic review, they really do mean so much to us especially to read such kind words. I am thrilled it all arrived on time and safely for your daughters birthday to. Hopefully soon you will be able to see it in person, it is so hard right now not being able to see our loved ones :( . Thank you again and for recommending us, it really is the best kind of advertisement knowing people feel pleased enough they can do just that. Have a great day and stay safe! Thanks again, Christina x

Posted 6 years ago

“I just adore Lillian Daph. I have purchased a few pieces so far during lockdown and have received them within a few days, either by hand from Christina or through the post. I’m absolutely delighted with everything! I have an ever growing wish list! I’ll be back again soon (payday) X”

Helpful Report

Posted 6 years ago

Hi Natalie, WOW thank you so much for your lovely kind words, they mean so much, especially now. We cannot thank everyone enough that has supported us through these uncertain times :):):) We cannot wait to have the doors back open again. Have a great day! Thanks again, Christina x

Posted 6 years ago

“Beautiful goods which arrived perfectly wrapped in record time. Super impressed.”

Helpful Report

Posted 6 years ago

Hi, Thank you so much for taking the time to leave us a review, they really do mean more to us than ever before right now. Hope to see you again super soon. Have a great day! Thanks again, Christina x

Posted 6 years ago

“Excellent customer service ... purchased the reed diffusers they smell amazing and last for so long”

Helpful Report

Posted 6 years ago

Hi Deborah, Thank you so much for your kind words, they really do mean so much to know our hard work doesn't go unnoticed. They really do last a long time, they say up to 3 months but we say at least 6-9 months depending on the temperature in the home. Glad you love them. Have a great day! Thanks again, Christina x

Posted 6 years ago

“Super quick delivery and amazing vase! Got my birthday flowers in at the moment and looks fabulous!”

Helpful Report

Posted 6 years ago

Hi Holly, Thank you so much for taking the time to leave a great review. We are thrilled you love your new vase and HAPPY BIRTHDAY too!! Hope you managed to enjoy it even under lockdown. Hope to see you again soon. Have a great day! Thanks again, Christina x

Posted 6 years ago

“Excellent service, speedy despite current restrictions and with a lovely personalised message on the order form. Item is just as I hoped. Thank you.”

Helpful Report

Posted 6 years ago

Hi Fiona, Thank you so much for a fantastic review and we are thrilled that your purchase was exactly what you were expecting, we know ourselves when ordering online it's just not the same as being able to touch and feel the product. Hope to see you again soon. Have a great day! Thanks again, Christina x

Posted 6 years ago

“Fantastic service. Really fast next day delivery!”

Helpful Report

Posted 6 years ago

Hi Sarah, Thank you for leaving us a great review, we are please to hear your order arrived on time, DPD have been fantastic given how busy they have been during these times. Hope to see you again soon. Have a great day! Thanks again, Christina x

Posted 6 years ago

Lillian Daph is rated 4.9 based on 2,409 reviews