Lillian Daph Reviews

Name: Lillian Daph
Address: 10 Station Street, Saltburn-by-the-sea, Cleveland,, North Yorkshire
Rating: 4.90

4.9 Rating 2,237 Reviews

97 %

of reviewers recommend Lillian Daph

4.9

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01287 349612

Email:

sales@lilliandaph.co.uk

Location:

10 Station Street, Saltburn-by-the-sea, Cleveland,
North Yorkshire
TS12 1AE

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Lillian Daph 5 star review on 22nd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery and delighted with my purchase, hand written note a nice touch particularly at this challenging time”

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Posted 5 years ago

Hi Anna, Thank You so much for your kind review. We are glad you got you order on time as we are seeing delays at the moment so thats great. Hope to see you again soon, Have a great day. Craig

Posted 5 years ago

“Great website and easy to navigate. Great communication and product arrived quickly and well packaged. Great company to deal with and would highly recommend.”

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Posted 5 years ago

Hi there Thank you so Much for taking the time to Leave a great review, as a small business they mean the world to us, and now more than ever. Thank you Stay safe!

Posted 5 years ago

“Helpful replies to enquiries”

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Posted 5 years ago

Hi, Thank You for your kind review, we always do our best to respond straight away to any emails or messages. Hope to see you again soon. Best, Craig

Posted 5 years ago

“I found the website interesting and full of excellent items. We particularly like the Scandinavian goods and my daughter-in-law chose the butter dish for her birthday. It’s yet to be delivered so can’t comment on the quality etc but it looks lovely online.”

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Posted 5 years ago

Hi there Thank you for taking the time to leave us a review, as a small business it means the world to us. We are very sorry your order has not arrived sooner, however as outlined on our website, due to demand on the Post Office our 2-3 day shipping service is actually running at around more like 7 working days. As you placed your order on Sunday 12th April, it was shipped the next working day, Tuesday 13th due the Easter bank holiday. Therefore your order is likely to be with mid next week (we would hope by Tuesday but cannot guarantee as we are sure you can understand during this extremely difficult time postal services are completely stretched with staff shortages and more online shopping than usual). Apologies again, and thank you for your understanding. We are striving to offer the best service we possibly can during this unprecedented time. Many thanks Craig

Posted 5 years ago

“Craig was most helpful and patient helping me on line to purchase a gift voucher for my friends birthday. Nothing was any trouble no matter what time I was emailing for assistance. Thank you again Craig and stay safe Britt Scurr”

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Posted 5 years ago

Hi Britt Thank you so much for your kindness. We're trying hard to bring as little bit of 'normality' as escape during this crazy time, so your support means the world. Take care, stay safe! Craig

Posted 5 years ago

“Beautiful shop but also amazing range available online too! Forever saving products they post on their stories as would love everything they stock! Recently ordered some gorgeous items including a dusky pink clock and some handmade unique covers to put over unsightly screws when hanging things up! Communication was great, all items were carefully packed up and posted so quickly! Very impressive! Would highly recommend! X”

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Posted 5 years ago

Hi Kaylee Thank you so much for your kind words. I'm glad your'e pleased with your items and can't wait to see those screw covers in action! Take Care, stay safe x

Posted 5 years ago

“Firstly can I suggest you change the background colour on your star ratings to make sure we can all read the text. I hope I’ve chosen excellent lol Staff are so helpful and friendly and the quality of the stock is excellent. It’s lovely to find things I can usually only find online or in the south of the country.”

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Posted 5 years ago

Hi Andrea Thank you so much for your lovely words, we agree about always only finding nice things in cities or the South so it's very reassuring to hear that that view is shared and we are doing something right! (we hope!) Take care Thanks again for your support Craig

Posted 5 years ago

“A little normality delivered, swiftly (packaged brilliantly to prevent breakages one route) and exactly as I’d hoped, amidst the current climate. Thank you Lillian Daph, I’ll be sure to order again :)”

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Posted 5 years ago

“Love the items on Lillian Daph. Quick delivery with no delays!”

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Posted 5 years ago

HI Ikram Thank you for leaving such a fab review, as a small business they mean the world to us Stay safe Craig

Posted 5 years ago

“Great service as always!”

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Posted 5 years ago

Thank you Cara, your review means the world. Stay safe

Posted 5 years ago

Thank you Cara, your review means the world. Stay safe

Posted 5 years ago

“I absolutely love this shop. Wonderful products and amazing service. Can highly recommend - we need beautiful independents to survive so please shop till you drop here. Sian”

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Posted 5 years ago

Hi Sian Thank you so much for your sincere support, it really means the worlds to us- and now more so than ever. Stay safe

Posted 5 years ago

“Great service and lovely packaging, will be ordering with Lilian Daph again!”

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Posted 5 years ago

HI Anna Thank you for taking the time to leave us a great review. Stay safe

Posted 5 years ago

“Excellent service & beautiful range!”

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Posted 5 years ago

Hi Lauren Thank you for taking the time to leave us a fab review, and were pleased you love our range! Stay safe

Posted 5 years ago

“Excellent service & such a fantastic range of gorgeous products. Highly recommend, thank you”

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Posted 5 years ago

Hi April Thank you for taking the time to leave us a great review, and were pleased you are happy with your order, the organic soaps are our favourite! Stay safe

Posted 5 years ago

“Very fast delivery and happy with the mugs that I ordered, great for my espresso coffee!”

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Posted 5 years ago

Hi Bethany Thank you for taking the time to leave us a great review, and were pleased you love your mugs, that morning espresso is very important! :) Stay safe

Posted 5 years ago

“I can't recommend enough, the friendly service, the quality products and local feel of this shop (even online) - wonderful business and I will keep supporting you!”

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Posted 5 years ago

Hi Emma This review made my day- thank you so much. This is exactly what we are striving for, to operate professionally but with heart and soul, so the fact you've told us this means the world to us. Thank you fr your continued support. Stay safe

Posted 5 years ago

“Lillian Daph is a wonderful local independent interiors store and during this lockdown period I have also used the online service ordering a couple of items as gifts which were delivered later the same day ( I am very local to the store so I know that will not be available to all). The store stocks fantastic and unusual items, great furnishings and gifts, the staff are friendly and the service is always first class. Just love it.”

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Posted 5 years ago

Thank you so much for your heartfelt review, we're working very hard during this crazy time so we are super grateful of the support. Stay safe Craig

Posted 5 years ago

“Love this shop :-) and little LD too. Would def recommend!”

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Posted 5 years ago

We're glad you love both of our stores, thank you so much for sharing it means the world to us. Stay safe!

Posted 5 years ago

“Beautiful product received the very next day after ordering, will be shopping here again!”

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Posted 5 years ago

Hi Lorna Thank you for leaving us a lovely review, we're glad you love your item. Thank you for the continued support. Stay safe!

Posted 5 years ago

“Amazing product selection and exceptional customer service every time.”

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Posted 6 years ago

Hi Rachel Thank you for your lovely review, it means the world , especially during this time. Stay safe!

Posted 5 years ago

Lillian Daph is rated 4.9 based on 2,237 reviews