Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,551 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,551 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to order!”

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Posted 8 years ago

“I haven't used my product yet, but delivery time was very good.”

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Posted 8 years ago

“Great range do products and had just what I wanted at a a very good price. Only the postage was a problem - 200% the cost of the item I bought!”

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Posted 8 years ago

“VERY QUICK DELIVERY , UNFORTUNATELY WASNT AS GOLD LOOKING AS ID HOPED”

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Posted 8 years ago

“Efficient service - order arrived within 2 working days. Much quicker that advertised.”

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Posted 8 years ago

“Lilley Tile and Stone are great but Parcelforce let them down by only delivering half the order on the allotted day.”

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Posted 8 years ago

“All ok”

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Posted 8 years ago

“Product arrived quickly, would've liked to had free delivery seeing as I spent over £350 but otherwise a good service.”

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Posted 8 years ago

“Your site is good in relation to silicone and adhesives and the choices and colours available. But very disappointed in the carriage cost charged for my purchase which cost me more than the product itself. To purchase a one off tube of this silicone cost me £20.00 which i find totally unacceptable, but to keep my customer happy i had to pay this to achieve customer satisfaction with my customer. Best Regards Donny Forbes, DMF Services. Silicone-£7.05 including vat Carriage Cost-£9.99.”

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Posted 8 years ago

“Easy web site. Good price. Delivery fast, but disappointed goods were left outside front door.even though someone was at home all day. If they had been left in the porch we could have seen they were there. Not able to see it was delivered until another family member got home and asked why it was outside proper against the hedge.”

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Posted 8 years ago

“Offered competitive price for epoxy stone filler (to repair holes/cracks in stone). Delivery was prompt - less than 48 hours. Would use again.”

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Posted 8 years ago

“Fast and efficient service”

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Posted 9 years ago

“Am waiting to receive the product, so its a bit premature to give any feedback until i get it.The website was good and easy”

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Posted 9 years ago

“The package arrived the next day which was very impressive, despite me only paying for regular delivery. Only thing I would change is I would prefer to be able to have chosen a cheaper delivery option (cheapest is £9.99) as I wouldn't have minded waiting a bit longer to receive the goods. Excellent service though”

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Posted 9 years ago

“fast reliable service at good price”

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Posted 9 years ago

“Faster than expected delivery. Delivery charges a tad pricey.”

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Posted 9 years ago

“Although they couldn't fulfil the full order due to stock shortages they were very punctual in letting me know. They also ensured all items were delivered on time even those coming direct from the manufacturer. Excellent service overall definitely would recommend”

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Posted 9 years ago

“A very good product (Grout and sealer) delivered quickly and at a good price. Not readily available locally so needed a good service. Will use this company again.”

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Posted 9 years ago

“Found the website difficult to follow. Took half an hour to order;couldn't seem to order the product/colour combined. Got there in the end. Appreciated phone call afterwards which confirmed order placed and when it would be delivered. Not delighted by the wait of several days.”

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Posted 9 years ago

“Prompt delivery, but the carrier had a problem to find my house as my address had been transcribed from PayPal with the wrong post code and street name. Well done the carrier for finding me.”

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Posted 9 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,551 reviews