Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

94 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication with the company. Fast and reliable”

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Posted 3 years ago

“I ordered a product online, my experience was first class, ieven received an update call my purchase arrived on time and was well packaged to prevent spillage and damage, highly recommended retailer, thank you”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“Extremely quick delivery and a fantastic product”

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Posted 3 years ago

“Available, Good price, Prompt delivery and arrived undamaged.”

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Posted 3 years ago

“Fabulous service, thanks”

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Posted 3 years ago

“Really friendly and helpful when I called, I needed some Fugabella grout same day and found that it was in stock here to collect, everywhere else was online only with next day delivery. Would definitely recommend.”

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Posted 3 years ago

“Order time was very fast. Communication good. Product info was decent too. I'd use again.”

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Posted 3 years ago

“Outstanding service provider”

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Posted 3 years ago

“Quick service, good quality product s/steel threshold bar. Arrived in 2 days”

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Posted 3 years ago

“Excellent. Speedy delivery. No concerns.”

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Posted 3 years ago

“Placed first order and delivered exactly as planned, in a construction business this is vital so would use them again.”

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Posted 3 years ago

“I have been a regular customer of Lilley Tile and Stone for some years now and they have been consistent in delivering excellent products promptly and efficiently at reasonable cost. Great company to do business with.”

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Posted 3 years ago

“Great service and fantastic product”

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Posted 3 years ago

“Extremely efficient & professional as needed a product the next day & rest assured it arrived despite my order being minutes before the 15.00 deadline. Bravo 👏”

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Posted 3 years ago

“Good company to deal with good products fast delivery”

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Posted 3 years ago

“Very knowledgeable staff and always happy to give honest advice. Great selection of brands and products. Can’t fault Lilley’s!”

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Posted 3 years ago

“Excellent delivery service and good products.”

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Posted 3 years ago

“Fast postage, well packed, good communications, very highly recommend”

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Posted 3 years ago

“Great customer service. My initial order required a replacement item to be sent out and, following a brief email detailing the issue, I received a speedy reply from Stu who then arranged for a replacement to be sent out. The replacement item arrived a couple of days later.”

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Posted 3 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews