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Lighting Direct Reviews

4.7 Rating 17,063 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,063 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

“Good range of products - items delivered as/when promised and in immaculate condition.”
Helpful Report
Posted 11 years ago
“Next day delivery arrived by 11.30. Products well packaged and protected. Delivery driver was courteous and efficient. Lighting direct's prices seem competitive, and the free next day delivery offer made it the best value option for me.”
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Posted 11 years ago
“Arrived on time and as expected. Competitive prices.”
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Posted 11 years ago
“Next day delivery as stated: Recommended.”
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Posted 11 years ago
“Good website, wide variety of lighting choice. Competitive prices”
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Posted 11 years ago
“Good service and fast delivery.”
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Posted 11 years ago
“Very good efficient service”
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Posted 11 years ago
“Quick delivery, product as described, no problem at all.”
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Posted 11 years ago
“Easy to navigate, and purchase arrived quickly and well packaged”
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Posted 11 years ago
“Delivered next day. Well packaged. One faulty unit replaced without question and delivered the following day. Excellent service.”
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Posted 11 years ago
“really prompt delivery.”
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Posted 11 years ago
“Easy website to navigate, good selection of products.”
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Posted 11 years ago
“Excellent service.”
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Posted 11 years ago
“very fast delivery”
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Posted 11 years ago
“excellent service and delivery of replacement lamp”
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Posted 11 years ago
“Placed order on 18th Sept. Received delivery on 29th Sept. Had to phone customer services to find out when to expect delivery as received no e-mail regarding delivery even after e-mailing the co. It seems that enquiries@lighting-direct e-mail address does not operate.”
Helpful Report
Posted 11 years ago
Thank you for taking the time to offer feedback. I am sorry that your order was delayed and we are looking into the reasons for this. The speedy despatch and delivery of items purchased from us is a top priority and regretfully this was not your experience. We did send an email to you on the 25th Sep advising a revised delivery date although I accept this should have gone out sooner to you. The email address you used to attempt to contact us unfortunately was incorrect hence we were not aware of your communication regarding the delay. Customers can contact us on customerservice@lighting-direct.co.uk, or telephone us on 0843 3177820. Another option is to engage in "Live Chat" with the team via our website. I hope you are enjoying your picture light and look forward to you shopping with us again soon. Kind Regards. Patricia Mullane Customer Care Team Leader
Posted 6 years ago
“Prompt delivery and good quality”
Helpful Report
Posted 11 years ago
“Great service and although I placed the order and it took about a month for the light to arrive (due to being out of stock and coming from Italy they didn't take payment until it was dispatched. 5 Stars definitely would buy again.”
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Posted 11 years ago
“Great service will definitely look there again”
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Posted 11 years ago
“REally quick next day delivery and well packaged thank you”
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Posted 11 years ago
Lighting Direct is rated 4.7 based on 17,063 reviews