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Lighting Direct Reviews

4.7 Rating 17,034 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,034 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Very professional and courteous to deal with. Slight delay on item but when posted was sent by overnight courrier. Quality product at excellent price.
Helpful Report
Posted 6 years ago
No complaints
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Posted 6 years ago
Great service, value and quality products at realistic prices
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Posted 6 years ago
Had a problem with the delivery ,left @ wrong place. Had a lot of problems getting it resolved. It was difficult to speak to someone and I left message and emails and had no response,had to follow it up several times to get it sorted. Finally my praise for a lady called Kathryn who was marvellous and sorted it all out.
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Posted 6 years ago
Very quick dispatch, efficient issue of invoice, lovely products
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Posted 6 years ago
As always, Excellent
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Posted 6 years ago
Prompt delivery and product as expected
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Posted 6 years ago
Delivered at a bad countrywide time, with no issues or delays and in perfect condition.Easy to order and easy to receive.
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Posted 6 years ago
Great website, Well priced products and super fast delivery service. Thank you
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Posted 6 years ago
Excellent product - something a little different, stylish and sensibly priced too. Well packed and quickly received.
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Posted 6 years ago
Received quickly. Very nice quality lights.
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Posted 6 years ago
Great all round service, fantastic communication & delighted with our purchase!
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Posted 6 years ago
Good service & quick delivery, plus very good returns & very quick refund.
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Posted 6 years ago
Product just as described on website Delivery was on time
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Posted 6 years ago
Was no fuss
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Posted 6 years ago
Packaging inadequate resulting in broken item
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Posted 6 years ago
I ordered £100's worth of lighting and connectors from your website and whats been sent does not match up. the connectors do not connect to the lights, ive been sent 3 different sizes of things despite ordering exactly what comes up on your website to go with the lights ive ordered. I have called customer services many times and get an answer phone message. there are no instructions for returning the wrong items and now I'm stuck with workmen waiting to install the lights but I don't have the right connecteors and cant get though to anyone to fix the problem.
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Posted 6 years ago
Fast delivery . No issues! Great quality!
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Posted 6 years ago
Initial response to order enquiry good, but disappointed not to have been informed of impending sale before order placed. Delayed response to follow up query meant that second order delayed unnecessarily.
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Posted 6 years ago
Good efficient service Order arrived in expected time and items were undamaged
Helpful Report
Posted 6 years ago
Lighting Direct is rated 4.7 based on 17,034 reviews