Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,920 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on Wednesday, delivered on Thursday, fitted on Friday. Couldn’t ask for better service.”

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Posted 3 years ago

Thank you so much for your comments! The Customer Care Team

Posted 3 years ago

“Good service- easy order process”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

“excellent service lights ordered on Tuesday delivered today Thursday great value items have bought from them previously and exceptional service”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Very happy with the service! Haven't heard of this website previously, but decided to give it a try. Not only I found a very suitable set of lights, it also arrived in less than 24h. Light bulbs were included, so I can install and use them straight away”

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Posted 3 years ago

Thank you so much. We look forward to you shopping with us again soon. The Customer Care Team

Posted 3 years ago

“Good service and a very prompt delivery,light fitted and working well.”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

“1st class service.excellent fast delivery”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“I bought a Alex Lantern, the quality of the Lantern is very good ang the service was First Class”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“ordered 3 led 5ft batten lights, they turned up next day given a 2-hour slot for delivery, fitted in the garage, great lights I'm a Happy Bunny”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“Easy to use website to order and good notifications re delivery. Need some sun though before we can check if solar lights work ok.”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you.

Posted 3 years ago

“Fabulous choice of quality lighting. Looked for ages to find a specific touch lamp & found it here straight away. Perfect. Lightning fast delivery. Recommend without hesitation :)”

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Posted 3 years ago

We are delighted you are so pleased with your purchase.

Posted 3 years ago

“Great delivery. Looks like a good lamp but haven’t fitted it yet. Pleased so far!”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Ordered 2 exterior LED outdoor PIR lights, Straight forward purchase, Fast next day delivery. Many Thanks.”

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Posted 3 years ago

You are very welcome. Thank you.

Posted 3 years ago

“I'm very impressed with this company. My light came quicker than I expected and was well packaged. I also think the prices are good”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

“Very impressive service. Paid for standard delivery but item arrived within 24 hours and was as described on the website.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Two wall lights received as ordered on line. Arrived next day intact--very good product.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Hello Lighting Direct, I'm extremely happy with my new ceiling mesh light, it's perfect, and your standard of delivery is second to none, even your return policy is attractive, not sure how many words I can put in this review but your attention to detail and after care says it all, thanking you, Ag”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 3 years ago

“The lamp I ordered was delivered with a broken shade (obviously in transit). I immediately contacted customer service & a replacement lamp arrived the next morning without me having to send the original back. Excellent service.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement

Posted 3 years ago

“Excellent product - exactly as described and delivered earlier than expected.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“Good quality garden post lights delivered within 2 days or ordering. Very competetive pricing too.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Excellent service and fast delivery.G.B.”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,920 reviews