Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,776 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and very reasonable priced. Prompt delivery. Excellent customer experience overall.”

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Posted 1 year ago

“Delivered on timme”

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Posted 1 year ago

“Very good experience buying from LD. The website is very easy to use with good photos of products. Our new outside light is a really solid item & looks quality. A delivery mixup was sorted out really quickly by their sales team.”

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Posted 1 year ago

“Very prompt delivery, lights arrived next day.my only gripe is at over £100 the light fitting didn't come with bulbs.”

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Posted 1 year ago

“Not fittled lights yet seem sturdy enough. First class delivery”

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Posted 1 year ago

“First class service and prompt delivery of item.”

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Posted 1 year ago

“On Thursday around 2pm having noticed one of the bulbs in our outside downlighters had stopped working, we looked for it online, found it on Lighting Direct, where we’d bought the fitting four years ago. We ordered two bulbs and they arrived the next day around lunchtime. All fitted - all sorted!”

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Posted 1 year ago

Thanks for taking the time to comment, much appreciated. Kind Regards

Posted 1 year ago

“Fast delivery. Good quality product. No complaints!”

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Posted 1 year ago

“The ordering, delivery and product were all good.”

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Posted 1 year ago

Thanks for your positive review and taking the time to comment. Kind Regards

Posted 1 year ago

“Very impressed with this company. They contacted me prior to delivery to ensure I would be in and it was delivered very quickly and on time. The lights are up and I'm very pleased with them.”

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Posted 1 year ago

Thanks for taking the time to comment. We very much appreciate you getting in touch. Kind Regards

Posted 1 year ago

“Have yet to fit, but fast efficient service.Will shop with lighting direct again.”

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Posted 1 year ago

“Perfect ,just what I needed ,great quality and will definitely be purchasing more from this site”

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Posted 1 year ago

Many thanks for taking the time to comment. Your feedback is very much appreciated. Kind Regards

Posted 1 year ago

“Easy to Order on line, speedy delivery.”

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Posted 1 year ago

“As always excellent service, competative price and top quality products. I would recommend Lighting direct.”

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Posted 1 year ago

“Easy to order with speedy delivery.”

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Posted 1 year ago

“The service was great and so fast will recommend you to my friends. I love my light. Thank you Karen.”

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Posted 1 year ago

Thanks for your kind comments and taking the time to review. Kind Regards Customer Service

Posted 1 year ago

“Really nice quality lights, delivered next day and well packed - pretty much perfect!”

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Posted 1 year ago

Many thanks for taking the time to comment. Your feedback is very much appreciated Kind Regards Customer Service

Posted 1 year ago

“We are very happy with the new light”

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Posted 1 year ago

Thanks for your comments Kind Regards Customer Service

Posted 1 year ago

“Huge range of affordable lighting, in varied designs. Easy to order site and speedy delivery. Very pleased”

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Posted 1 year ago

Thanks for your review and taking the time to comment, much appreciated. Kind Regards Customer Services

Posted 1 year ago

“The bathroom ceiling light I ordered was good quality for a better price than I had been able to find at most other stores. It was also of a more traditional and uncommon design which is what I was looking for, it suited the style of my house well. It arrived very quickly and I was very happy with it.”

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Posted 1 year ago

Thanks for your review and taking the time to comment, much appreciated. Kind Regards Customer Services

Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,776 reviews