Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,918 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, only took a couple of days to receive order. Have installed solar lamp so waiting now until dusk to see how it performs.”

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Posted 3 years ago

Many thanks for your custom. The Customer Care Team

Posted 2 years ago

“Excellent service Packed well and delivered speedily Good communication Would highly recommend”

Lighting Direct 5 star review on 14th September 2022

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Posted 3 years ago

Thank you for sharing the image. Thankyou for your order. The Customer Care Team

Posted 2 years ago

“I wanted to return an order and after having a problem on I phoned I Lighting Direct the help was amazing Thank you for being so helpful hence 5stars”

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Posted 3 years ago

You are more than welcome - we are always happy to help. The Customer Care Team

Posted 2 years ago

“Excellent product-Fast delivery-Great communication-would recommend.”

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Posted 3 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 2 years ago

“Easy to order. Arrived in good time , well packaged and in good condition.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Very good services quality items and prompt delivery”

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Posted 3 years ago

Thank you for your custom. The Customer Care Team

Posted 2 years ago

“Amazing ordered and had Delivary nxt day”

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Posted 3 years ago

You are welcome! The Customer Care Team

Posted 2 years ago

“First time I've used this company.Great service”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“good service and good product”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Prompt delivery and very well packaged. I’ve used Lighting Direct before and find it to be good value for money and prompt service.”

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Posted 3 years ago

Many thanks for your returning custom. The Customer Care Team

Posted 2 years ago

“Great service.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Excellent”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Good selection of lighting at competitive prices. I would use your site again .”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Thank you for sending the lamp so quickly it arrived next day it’s being put up it works brilliant and it looks smart , and good & a very good choice in lamps the frosted glass was also a good choice and I am very pleased with it”

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Posted 3 years ago

Delighted you are so pleased with your choice. The Customer Care Team

Posted 2 years ago

“Good quality light. Delivered the following day. Extremely efficient, very pleased.”

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Posted 3 years ago

Many thanks The Customer Care Team

Posted 2 years ago

“Very pleased with wall lights I ordered. They arrived quickly. Cannot fault the service.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Speedy delivery, and the item was simple and easy to install.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Very fast processing and delivery, got 1 part of my order, but was aware the other light was awaiting stock.”

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Posted 3 years ago

Thank you for taking the time to comment and for your order. The Customer Care Team

Posted 2 years ago

“Ordered and got next day delivery. All very good. Thanks”

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Posted 3 years ago

You are welcome. The Customer Care Team

Posted 2 years ago

“My order arrived sooner than expected, in good condition.”

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Posted 3 years ago

Many thanks for your custom. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,918 reviews