Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,918 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“high quality and good value. Delivered on time”

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Posted 3 years ago

Thank you for your feedback. The Customer Care Team

Posted 2 years ago

“Great to deal with , keep me upto date with delivery.”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I found ordering from Lighting Direct very easy to do my order turned up earlier than stated which was brilliant. I checked all the lights were working they all were, no complaints I would recommend to family and friends”

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Posted 3 years ago

Thank you so much for the lovely feedback. The Customer Care Team

Posted 2 years ago

“Fantastic service n delivery was super fast. Item was package well. Very pleased with my purchase”

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Posted 3 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Ordered 2 days ago and arrived the next day. It has now been fitted to replace similar and looks good and works - so - barring any hidden faults - it will operate for may years to come. Well done and I will use this firm again hwen the need arises.”

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Posted 3 years ago

Many thanks - we look forward to you shopping with us again soon. The Customer Care Team

Posted 2 years ago

“Excellent quick delivery, great quality light. It has a long enough arm to be attached to the wall over the picture (I didn’t want to attach it to my frame.) it needs to be screwed in as the batteries make it heavy. All the fittings are great and supplied. It looks fantastic up. I’m loving the remote and the dimming options. £17 for batteries and I’m Hoping they will last well. So far I’m really really pleased with this product.”

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Posted 3 years ago

Thank you for taking the time to comment on your experience shopping with us. The Customer Care Team

Posted 2 years ago

“Quality of the lights us great and although the first ones were packed incorrectly , there was no issue in getting the correct lights to me , great recovery .”

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Posted 3 years ago

Apologies for our error - many thanks for your patience. The Customer Care Team

Posted 2 years ago

“Items delivered promptly and were good value for money”

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Posted 3 years ago

Thank you. The Customer Care Team

Posted 2 years ago

“Really pleased with my lights speedy delivery first class ! Thank you”

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Posted 3 years ago

You are welcome! The Customer Care Team

Posted 2 years ago

“Good products very prompt delivery”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Excellent product and very effective lighting. Easy to use. Highly recommended!”

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Posted 3 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“A very easy to use website with accurate ‘word searches ‘ making it easy to find the products that you want without having to wade through a load of other ‘guff’ ! Product found, paid for and speedily delivered - excellent service!”

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Posted 3 years ago

Thank you so much for such lovely feedback. The Customer Care Team

Posted 2 years ago

“Very quick and efficient”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Great service scarily fast for delivery Am refurbishing a number of properties will now be my go too for lighting”

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Posted 3 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 2 years ago

“Purchase was received almost as soon as it was ordered! Incredible.”

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Posted 3 years ago

You are welcome! The Customer Care Team

Posted 2 years ago

“Great service. Bought MR16 LED bulbs. Excellent price. Arrived on time. Very pleased.”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“I ordered 2 packs of the string lights and im delighted with them.Thought i would need both on one plant but 1 was long enough.Very good service”

Lighting Direct 5 star review on 15th September 2022

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Posted 3 years ago

Thank you so much for sharing the image. Lovely! The Customer Care Team

Posted 2 years ago

“Very nice light, easy to install and quick delivery.”

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Posted 3 years ago

Thank you for your order. The Customer Care Team

Posted 2 years ago

“Easy to order. Competitively priced and prompt delivery”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Bought garden lamp post light. Fantastic light great buy at a great price the lamp post is solid easy to ensemble the light is nice and bright looks great”

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Posted 3 years ago

Delighted you are so pleased with your choice. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,918 reviews