Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,039 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“First class”

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Posted 7 years ago

“Brilliant service and communication.”

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Posted 7 years ago

“Fast delivery well packaged”

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Posted 7 years ago

“powerful lights.”

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Posted 7 years ago

“Good price and very good service”

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Posted 7 years ago

“I ordered a light from there website, paying £62.99 for the Dar Caden Glass. As you can see from the first two pictures this is what they are advertising on their website. When I received the light, there was a drilled hole right through the middle of the glass?! Please see my following pictures on Question 2 (As wont let me attach on this question). At no point in their description did they state there was a HOLE in the middle of the glass!!!!! Or indicate within their pictures that there is a drilled hole right through the middle!!!! I contacted the telephone number given on their website, and was told to send some pictures which I did. I was then further contacted with a general message of returns. I rang the customer service yet again who stated they had sent a response.... but to my Husbands email. They explained that this is a manufacturers issue and apparently this is how the light comes (with the hole in the middle). I explained I did not want the light and they were happy to refund this product, if I send it back...?? Which of course is a cost to the paying customer in the first place. So not only have they falsely advertised on their website selling a product which is not to true likeness, there customer service is appalling in the complaint procedure and process. And now I have to pay to return there false advertised product!! I will be in touch with the tradesman ombudsman.”

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Posted 7 years ago

“Easy to install, looks good, but some of the O rings were missing in both packs!!!!”

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Posted 7 years ago

“Prompt delivery and excellent communications.”

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Posted 7 years ago

“Fast and efficient service. Will use again.”

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Posted 7 years ago

“Fast delivery yes Iwill use them again.”

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Posted 7 years ago

“Had a couple of small issues with one of the lights that I ordered, but this was solved very quickly by "lighting direct". Excellent Customer Service, Thank you.”

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Posted 7 years ago

“Splendid product and service as usual”

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Posted 7 years ago

“In every respect excellent. Packaging and delivery spot-on. 1 faulty unit replaced immediately. One very impressed customer.”

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Posted 7 years ago

“Despatch could have been quicker”

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Posted 7 years ago

“Excellent product and quick delivery”

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Posted 7 years ago

“Excellent service!”

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Posted 7 years ago

“Easy to order from good clear easy to use website, fair prices , delivered in good sturdy packaging in very quick time ,will use again thanks”

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Posted 7 years ago

“The product was excellent. The parcel was well wrapped. And arrived in good time”

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Posted 7 years ago

“Provided exactly the product I needed - after much searching elsewhere. Super fast delivery. Will certainly use them again.”

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Posted 7 years ago

“Everyone very helpful and happy to respond on the phone.”

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Posted 7 years ago

Lighting Direct is rated 4.7 based on 17,039 reviews