Login
Start Free Trial Are you a business? Click Here

Lighting Direct Reviews

4.7 Rating 17,021 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,021 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

The light was easy to order and delivered within the time stated
Helpful Report
Posted 12 years ago
Very efficient from order to delivery constant communication . Only issue lampost is only plastic doesnt advertise as this thought it was heavier material for price .
Helpful Report
Posted 8 years ago
Arrived quickly, extremely well packed (no risk of cracked glass) and quality product. Would be 5 stars except that when I ordered the site said delivery on the Monday, after ordering the delivery was confirmed for Wednesday.
Helpful Report
Posted 9 years ago
Very pleaesed with my purchase. They arrived promptly and were exactly what was ordered.
Helpful Report
Posted 9 years ago
Very good and easy transaction
Helpful Report
Posted 8 years ago
Very good service. Items well packaged and arrived quickly - thank you.
Helpful Report
Posted 10 years ago
I received an email stating my lights were not going to be delivered on time and they would arrive 3 days late, However they did arrive on time. I am really pleased with the lights so far.
Helpful Report
Posted 7 years ago
Excellent service lights are well worth the money
Helpful Report
Posted 11 years ago
prompt delivery well packaged
Helpful Report
Posted 8 years ago
as it says on the tin: fast, as ordered.
Helpful Report
Posted 9 years ago
long wait for delivery
Helpful Report
Posted 10 years ago
Service was good and so was the price compared to local lighting shops.
Helpful Report
Posted 7 years ago
Very good delivery came. Next day as said.
Helpful Report
Posted 9 years ago
Website good easy to order however there was a mix up with the notification that confirmed next day delivery but the item was actually out of stock. This was quickly cleared up by a phone call and the item arrived a week later.
Helpful Report
Posted 10 years ago
Unfortunately the product concerned has been returned. No faults, BUT website photo did not accurately represent the sheer size and weight, thus not appropriate. Returns procedure clear and worked well. Customer Service staff extremely helpful and professional. One complaint. Packaging was absurd. Internal box containing product was only 25% of the size of the outer shipping carton. Difference in cubic space made up with 78, yes 78, inflated plastic air bags. Outer carton could have contained an extremely large microwave cooker rather than a single pendant light fitting. Ridiculous waste of materials and negative environmental impact. To compound the absurdity, I was told "return it as you received it". So stupid!
Helpful Report
Posted 8 years ago
Delivery was fine, when promised and in good condition. Bought for relative and not installed yet
Helpful Report
Posted 10 years ago
You get what is says on the tin.
Helpful Report
Posted 8 years ago
Nice looking lights and a great service.
Helpful Report
Posted 9 years ago
Good prompt and efficient service, kept informed at all stages of purchase. LED lights good quality and suit my purpose exactly
Helpful Report
Posted 8 years ago
Everything OK
Helpful Report
Posted 6 years ago
Lighting Direct is rated 4.7 based on 17,021 reviews