Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,019 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,019 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast service, my only slight negativity is that the lights were fitted with European two pin plug with no adaptors supplied. Other than that we are very happy with the lights”

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Posted 6 years ago

“Very satisfactory. Product good and service as promised”

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Posted 8 years ago

“Could not fault service delivery Product was excellent Too much packaging and bubble wrap - it is recycleable”

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Posted 8 years ago

“The whole process of ordering on email was smooth and efficient.”

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Posted 8 years ago

“Product delivered quickly, very good packing”

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Posted 8 years ago

“Item not yet received.”

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Posted 12 years ago

Your parcel is now out for delivery again today. FedEx did try to deliver the next working day Mon 2nd but there was nobody home so has been waiting at the depot for contact. Apologies for the delay. Regards Jayne Jayne Bates Customer Service Advisor

Posted 6 years ago

“At the ordering stage this item was placed 'on backorder; but delivery in 2 working days - which I found to be confusing. A telephone call cleared that up though. Kept informed at all stages from initial order to final delivery.”

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Posted 8 years ago

“good service”

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Posted 11 years ago

“Service in the expected time, everything straight forward. Will look at again when I need other lighting products.”

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Posted 12 years ago

“Good quality lamp, but fitting instructions could have been a bit more comprehensive”

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Posted 9 years ago

“I ordered - it was sent - it arrived”

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Posted 11 years ago

“First light found broken on arrival. Initially no response from emails and telephone but eventually made contact and replacement was sent within 24 hours. Thank you”

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Posted 9 years ago

“Good”

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Posted 11 years ago

“Good service and good product, thank you ??”

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Posted 6 years ago

“Good”

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Posted 12 years ago

“Everything does exactly what it says, the options are a less extensive than I would ideally want, but it works well.”

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Posted 12 years ago

“It would have been a good idea to give the following information in the online description: 1) length of cable between the plug and the first light connection. 2)distance between light connections.”

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Posted 11 years ago

Thank you for your feedback. I will arrange for the product description to be amended to include this information. We appreciate you taking the time to pass on your comments, and look forward to you shopping with us in the future. Michael Eccles Customer Services

Posted 6 years ago

“I think that despatch was slightly later than promised”

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Posted 12 years ago

“Product met description and delivery as promised.”

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Posted 9 years ago

“I am delighted with the product although I have not had it fitted yet but it seems very good quality.The delivery was good with plenty of communication regarding time.”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 17,019 reviews