Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,017 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lights ordered were out of stock but within a few days were sent out. good communication from lighting direct. Only issue is light bulbs provided were wrong ones bayonet when should have been screw.”

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Posted 12 years ago

“The service was excellent. Had a little trouble placing the order because I the site would not let me edit the basket. This may have been a technical glitch”

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Posted 11 years ago

“Good delivery, looks and works okay, but awkward to close back up again”

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Posted 9 years ago

“Xxx”

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Posted 11 years ago

Thank you for shopping with Lighting Direct. Regards Jayne Bates Customer Service Advisor

Posted 5 years ago

“Ordering was simple and the lights arrived when they said”

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Posted 10 years ago

“Reasonable range of products, good service.”

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Posted 6 years ago

“Quick and efficient.”

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Posted 6 years ago

“Good”

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Posted 10 years ago

“Prompt delivery and great light, decent light output, microwave sensor great.”

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Posted 7 years ago

“Lots of communication but goods delivered 2 days late due to Hermes. Haven?t tried yet but they look great . Would recommend changing courier service.”

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Posted 6 years ago

“Very good service. Items ordered were not immediately available, hence 4 stars not 5”

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Posted 9 years ago

“Great service quick in delivery easy to order”

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Posted 8 years ago

“Great product”

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Posted 6 years ago

“Very good customer service but they should make it clear in their advert that if they can't supply all 10 ofthe Forster bulbs when ordered (they were ordered in December for Xmas ) two bulbs did not arrive until the 14 January spoils the effect.”

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Posted 9 years ago

“I ordered three wall light and three bulbs. I paid using my card. All six items arrived well packaged. I fitted them straight away and I am very pleased with them and the service experience. Thank you for the satisfaction received. I would have no trouble recommending Lighting-direct to friends. I was a little confused reading that Light fittings were free delivery as I was charged for the delivery.”

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Posted 7 years ago

“Great product at a reasonable price & delivered quickly. Don't agree that I should be paying a carriage supplement for the Scottish Highland & Islands when I stay in Aberdeenshire.”

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Posted 6 years ago

“Arrived in line with promised timescale+ free delivery (maybe because it was a new product). As it was new, the description was poor eg no indication of whether it was electrical or battery operated or both. No indication of length of lead or whether the bulb could be replaced. I phoned the firm which confirmed the cord length (1 m) and that it was electrical- only) and came with a plug. They did not know about the bulb and would call me back on this but they never did. As it has now arrived I can confirm the bulb cannot be replaced”

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Posted 10 years ago

“The products were delivered on time but were rather over packed causing too much waste.”

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Posted 11 years ago

I am sorry you had a problem with your fitting. The items are definately not seconds and therefore should be in perfect condition if this is not the case we would need to know so we could replace or get the missing part from the manufacturer. I am pleased you were able to fit the fitting with the amendment but this definately should not have been necessary so please accept my apologies. Regards Jayne Bates Customer Service Advisor

Posted 5 years ago

“Product out of stock & I had to email to find out but good updates thereafter without having to ask. Once in stock delivery very quick.”

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Posted 11 years ago

“Quick delivery. Will be first on the list when I next need lighting”

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Posted 7 years ago

Lighting Direct is rated 4.7 based on 17,017 reviews