Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,041 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,041 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“No problems, so therefore I assume a good, reliable delivery service. I had unmatched batteries (2 Duracell and one GP Alkaline) and the light flickered quite a lot which I remedied by placing a rectangle of cardboard between the batteries and the back-plate to increase pressure on the contact points. I still get the odd bit of flicker which is slightly worrying but am preparing to buy more from Lighting Direct as the product exactly fits my needs.”

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Posted 8 years ago

“I placed my order for some solar lights mid June. It finally arrived in mid August over 2 months later. If an item is out of stock don?t take my money and keep sending messages saying it will be delayed a few days.”

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Posted 8 years ago

I am very sorry your order for solar lights was delayed which was due to distribution problems with our supplier. Delays such as this are not the usual experience of our customers I can assure you. Please note that we do not take payment until items are dispatched therefore your payment method was only debited on the day the order left our warehouse for delivery to you.Thank you for getting in touch.Kind Regards,Patricia MullaneCustomer Care Manager

Posted 6 years ago

“Great range of products. Good prices quick post. But let down by DPD dilivery my parcel never came had to ring to find my parcel it was sorted but felt a bit lett down”

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Posted 8 years ago

“Light was best price around. Meets expectation. Delivered on time.”

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Posted 8 years ago

“Top class, great communication all the way. Extremely well packaged.”

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Posted 8 years ago

“This is the second time I?ve used lighting direct . Their lights are different from what you see on the high street but at a similar price . They deliver when they say they will. Their customer service is excellent an item I received was damaged and was redeliverrd to me the next day . I?ll use them again .”

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Posted 8 years ago

“Easy to deal with. Good prices. Perfect service.”

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Posted 8 years ago

“I have used Lighting-direct many times and can?t recommend them highly enough. From order to speedy delivery, I have never been disappointed.”

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Posted 8 years ago

“Definitely recommend this company and will be using them again. Great efficient service. Items well packed and as described.”

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Posted 8 years ago

“Excellent! Easy ordering process and swift and efficient delivery of a well packaged and well priced item.”

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Posted 8 years ago

“Excellent quality ceiling pendant, was dispatched quickly. Very happy with the service and quality so I will be buying from Lighting-direct again.”

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Posted 8 years ago

“Very efficient service”

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Posted 8 years ago

“excellent delivered in less than 24 hours”

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Posted 8 years ago

“Convenient. Efficient in notifying re delivery. good range to choose from”

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Posted 8 years ago

“The light was easy to fit and is very stylish”

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Posted 8 years ago

“On time, well protected, just what i was looking for. Very pleased”

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Posted 8 years ago

“Amazing! My lights arrived the following day as requested and I was kept informed the whole way - when they were picked and dispatched, when they had left the depot, the estimated delivery time which turned out to be bang on. Excellent service!”

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Posted 8 years ago

“We bought this to light up the pond at night,which it does. It looks very pretty so we are very pleased with our purchase. It was delivered on time,no problems at all . Thank you.”

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Posted 8 years ago

“Great sellers”

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Posted 8 years ago

“Outstanding and that's a rare accolade from me. Prices are good and I ordered some items at 7.45pm and they arrived next day. The site also tells you whether everything is in stock for next day delivery before you check out, unlike some sites where you only find out after you've paid.”

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Posted 8 years ago

Lighting Direct is rated 4.7 based on 17,041 reviews