Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,920 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lights arrived carefully packed and no long wait for their arrival. Love the lights so have ordered two more sets. Thank you”

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Posted 3 years ago

Many thanks for your very kind feedback. The Customer Care Team

Posted 3 years ago

“Can’t fault the service I received from Lighting Direct. Super quick delivery and a really nice set of lights for the money.”

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Posted 3 years ago

Your comments are much appreciated - thank you very much! The Customer Care Team

Posted 3 years ago

“I have given a 5 as a rating as I cannot fault the quick and well packaged delivery. We have not fitted the outdoor lights yet but I think they will look just right installed on our new garage”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“Came super quick Easy to fit And look very modern and smart”

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Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Good value and prompt delivery, would use them again.”

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Posted 3 years ago

Thanks so much. The Customer Care Team

Posted 3 years ago

“The website was very easy to navigate, the prices very competitive and the delivery very prompt. I would definitely use Lighting Direct again.”

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Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“Ordered and delivered easily and quick.”

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Posted 3 years ago

Many thanks! The Customer Care Team

Posted 3 years ago

“Highly recommend lighting direct B Baker”

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Posted 3 years ago

Delighted you are so pleased! The Customer Care Team

Posted 3 years ago

“great product, easy delivery and on time Thanks a lot K”

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Posted 3 years ago

You are more than welcome! The Customer Care Team

Posted 3 years ago

“Excellent service love the lamppost I bought good price delivered next day and packed very well will definitely shop here again”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Great product, fast delivery.”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

“The items arrived the next day and were carefully packaged. They are solar bulbs for a garden tree and are being charged for 48 hours at present. Therefore I cannot comment further on them yet.”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you.

Posted 3 years ago

“A superb outside light, looks great on the balcony of my flat. A high quality product. Definitely worth 5 ****”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“I rarely pay extra for next day delivery but needed to for this purchase and it worked perfectly. I ordered late afternoon, delivery just after midday the next day. Superb and well done. I also like the light.”

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Posted 3 years ago

Many thanks for taking the time to comment The Customer Care Team

Posted 3 years ago

“Love my new lamps ; unfortunately one was damaged in transit - not a problem for lighting direct customer services ; they sorted the issue straight away .. fantastic customer service 👍”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Ordered 2 wall lamps, standard delivery, and they arrived in perfect condition within 48hours Altogether an excellent retail experience.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“All the lights we ordered were exactly as described & value for money is excellent. Delivery was just so quick. I’m already planning the next order. Honestly I am so impressed.”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

“Third time I have used Lighting Direct and on each occasion my order was dispatched promptly and received the next day.”

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Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“It looked a bit cheap fixing to the wall, when cover was fitted looked really good. Lighting diect good quick service.”

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Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“Great company. Received item in good time and in excellent condition. The light is lovely.”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,920 reviews