Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,060 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“The service from Lighting Direct is second to none. This is the second time I have purchased from them, and I'm delighted to say they haven't let me down. The goods arrived very well packed. The delivery was very quick, and the rise and fall light shade was just what I was looking for. So top marks Lighting Direct, you've done it again xx”

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Posted 10 years ago

“The items were packed and protected very well and delivery was very quick. Faultless.”

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Posted 10 years ago

“Items exactly as ordered, delivered promptly.”

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Posted 10 years ago

“Half the order arrived - NO POLE - and no idea when it will turn up! No apology, no communication What is the point of sending out a Tall Outdoor Post without the tall post! Shocking service”

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Posted 10 years ago

I apologise, we made a mistake. This particular fitting is in two parts and in error only the one part was sent out. This has been brought to the attention of the relevant personnel to prevent it happening again. As per my voicemail and email to you today, the required part has been dispatched to reach you tomorrow. Your order was delivered to you at 09:48 on 18th July however wewere only made aware by you today, 22nd July, there was a problem thus we did not have the opportunity before now to rectify the matter. Customer service is of the utmost importance to us and so as with any queries received, we have investigated and resolved the matter as speedily as possible, in this case within two hours of being made aware by you. I hope you will be very pleased with your purchase and look forward to you shopping with us again very soon. Kind Regards,

Posted 6 years ago

“Very quick next working day delivery with good on line tracking.”

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Posted 10 years ago

“Excellent”

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Posted 10 years ago

“.,”

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Posted 10 years ago

“First class service, delivery of my order was next day, much to my surprise. The two post lamps that I ordered did not give out the same intensity of light. I phoned Lighting Direct and they immediately sent a replacement without asking for the return of the faulty light. I would certainly recommend Lighting Direct.”

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Posted 10 years ago

“Website was easy to use, good choice of products in the category I was looking for, competitively priced and delivery was very speedy. I would definitely recommend buying from lighting-direct, and I would purchase from them again.”

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Posted 10 years ago

“Fast delivery, slight product variation but easily sorted with good customer service.”

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Posted 10 years ago

“Very quick service”

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Posted 10 years ago

“Good all round service and comunication”

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Posted 10 years ago

“So helpful when a set of solar light didnt work. They replaced them straight away.”

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Posted 10 years ago

“Great prices, fast delivery, would definitely use again!”

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Posted 10 years ago

“I would recommend the company /very happy with my purchase of half lantern outdoor lantern/not had this fitted yet but I am sure it will look very attractive”

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Posted 10 years ago

“Product advertised is the product we recevid”

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Posted 10 years ago

“Item arrived well packaged and on time”

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Posted 10 years ago

“Order was taken and delivered promptly. Courier was courteous. & pleasant. Lamp arrived in good condition and was exactly as I was expecting.”

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Posted 10 years ago

“excellent service, delivered quickly and very well protected. The price was the best I have found for these wall lights. I would recommend lighting direct and buy from them again.”

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Posted 10 years ago

“Great service”

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Posted 10 years ago

Lighting Direct is rated 4.7 based on 17,060 reviews