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Lighting Direct Reviews

4.7 Rating 16,495 Reviews

93 %

of reviewers recommend Lighting Direct

Company Reviews

Product Reviews

4.7

Based on 16,495 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue, Crownhill, Milton Keynes,
24-26 Vincent Avenue, Crownhill, Milton Keynes
Crownhill
MK8 0AB

Lighting Direct 5 star review on 16th April 2024

Lighting Direct 5 star review on 8th February 2024

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 24th December 2023

68

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and amazing delivery. Ordered items (lanterns) delivered to my door in less than 20 yes 20 hours….unbeatable service. This is my second order of these lanterns so I am aware of the quality and sensible price of the items. Again, outstanding service.”

Posted 2 weeks ago

“2 Wall Lights (EDIT COSMIC WALL LIGHT WITH PLUG - GOLD) were ordered along with 1 recommended bulb (ENVIROLIGHT 4W WARM WHITE DIMMABLE LED DECORATIVE FILAMENT CANDLE BULB - SMALL SCREW CAP) so I could test how they looked with this bulb rather than ordering two and getting the wrong colour. Had to call customer service to expedite the lights as the bulb needed a few more days till it was in stock. In the order confirmation it stated the bulb would be sent separately when it was available but looks like the whole order had been halted until everything was in stock. Lights arrived shortly after sorting this but with the bulb too so thought this was odd. Lights look great but the wrong bulb was sent and doesn't even fit into the light as it's the wrong size. So delivery was later than expected and the wrong bulb was sent. The bulb I ordered says it won't be back in stock until September on the website so will be asking for a refund and looking elsewhere for bulbs I guess!”

Posted 2 weeks ago

“Exceeded our expectations on quality and the speedy delivery was 10/10 Peter Coletti Sidmouth shepherd huts”

Posted 2 weeks ago

“Excellent product and service. Very pleased with the exterior lights I ordered online, which arrived promptly and look great.”

Posted 2 weeks ago

“1st class well done and thank you”

Posted 3 weeks ago

“My pendant shade arrived the day after I ordered it and looks absolutely fantastic. It’s big but works perfectly with the very high ceiling in our hallway. I ordered the recommended lightbulb too which gives a gorgeous warm glow and casts a beautiful pattern across the ceiling. Really happy with both my purchase and the service received. Great value for money.”

Posted 3 weeks ago

“Lamp arrived quickly and is lovely. Unfortunately it is more terracotta than orange so will have to be returned”

Posted 3 weeks ago

“Very efficient delivery. My order was delivered within 24 hours of ordering online. Electrician will be wiring the lantern external light in a few days, so too soon to pass comment on the light itself.”

Posted 3 weeks ago

“Very fast delivery, the next morning. The previous reviews were correct the light seems flimsy until the whole thing is assembled and in place. I am very happy, as a 73 year old electrical novice I managed to take off the grotty old light, drill the holes and connect the new one in less than an hour. I bought one for my Mum's house so that's next!”

Posted 4 weeks ago

“I have used lighting Direct for several years, always reliable, and prices very reasonable”

Posted 4 weeks ago

“An item I ordered was found to be damaged on arrival, I emailed Lighting Direct, they responded almost immediately and we have reached a satisfactory conclusion. Thank you Lighting Direct.”

Posted 4 weeks ago

“So delighted with my purchases they look so beautiful & very impressed with the quick delivery”

Posted 4 weeks ago

Thanks for taking the time to comment. Kind Regards Customer Service

Posted 4 weeks ago

“Very good experience with lighting direct. Ordered three outdoor lights. They arrived within two days. As they were fragile the packaging was a 10/10. Can wait to get them put up now as they look even better than the pictures. .”

Posted 1 month ago

“Good product, good price and just what I was looking for. It is now fixed in the kitchen and working. Very pleased indeed.”

Posted 1 month ago

Your feedback is very much appreciated, Thank you. Kind Regards Customer Service

Posted 4 weeks ago

“Lovely outside lights, excellent value with great service and delivery.”

Posted 1 month ago

“The products I ordered are superb quality and very impressive. From the point of ordering to delivery was very fast indeed and again very impressive. I now intend to purchase more items. Thank you”

Posted 1 month ago

“This was the first time I have used lighting direct and the service and quality of my order was first class and certainly use again great service thank you Jimmy Stewart”

Posted 1 month ago

We are very thankful for your very kind comments. Customer Service

Posted 4 weeks ago

“Easy to order, quick delivery, although delivery company only informed me of my delivery slot that morning and, without any other options to change the delivery. Thankfully a neighbour was home and took the delivery. However, the item was well packed. The item itself is a good quality light, constructed of metal and powder coated. All in all it looks a quality product.”

Posted 1 month ago

Thanks for taking the time to comment. Much appreciated. Customer Service

Posted 4 weeks ago

“Love the product shame the product come with a timer. . Two weeks ago I brought 4 for £26.99 this week they were£27.99. Why???”

Posted 1 month ago

“It works it bright and it's slim that all I need”

Posted 1 month ago

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Lighting Direct is rated 4.7 based on 16,495 reviews