Lightbulbs Direct Reviews

Name: Lightbulbs Direct
Address: Unit 2 Marrtree Business Park, Bowling Back Lane, West Yorkshire, Bradford
Rating: 4.82

4.8 Rating 4,318 Reviews

96 %

of reviewers recommend Lightbulbs Direct

4.8

Based on 4,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,
Bowling Back Lane,
West Yorkshire
Bradford
BD4 8TP

Write Your review

Tell us how Lightbulbs Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lightbulbs Direct 5 star review on 21st December 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of light bulbs at good prices. I have used them before as I try to avoid Amazon. Only complaint is that they use Royal Mail for delivery. That cost them my fifth star. I wasted my time changing the delivery day in the RM app - but at least the postman took special effort to put the parcel in a safe space when I was out.”

Helpful Report

Posted 3 years ago

“Service good and prompt. Unfortunately packing very poor. First set of fluorescent tubes snapped in half as package had been folded in half!! Customer services responded quickly and dispatched replacements. These also arrived in flimsy box and were broken. Gave up at this point as I was told they would only send one lot of replacements.”

Helpful Report

Posted 7 years ago

“Fair price, quick delivery very good customer services”

Helpful Report

Posted 3 years ago

“I bought a bulb, they sent the bulb. Why the hell does one have to say anything more?! This is why so many reasonably satisfied customers quit the process and their stars don't get registered. People don't follow me out of shops asking how the experience was. Just get off our backs!”

Helpful Report

Posted 3 years ago

“Great selection and a helpful website to navigate the options. I do find the p&p a bit off-putting pricey”

Helpful Report

Posted 7 years ago

“Supplied as promised. Poor delivery service from Parcel Force, so couldn’t give this 5*”

Helpful Report

Posted 3 years ago

“I ordered some light bulbs, which came. The only thing was one of the bulbs were broken, smashed in little pieces. It would help if the packaging was more padded out. I did get a replacement which was great. I would probably use them again.”

Helpful Report

Posted 3 years ago

“The first florescent tube was broken in two in the packaging. You quickly responded by dispatching a replacement which was received intact within days. The packaging was no better and still without a "Fagile " sticker.”

Helpful Report

Posted 2 years ago

“great service”

Helpful Report

Posted 8 years ago

“Simple process, , it does what it says on can as they say”

Helpful Report

Posted 4 years ago

“The ordering process was easy and delivery by Royal Mail was prompt. I ordered four fluorescent tubes for my kitchen under cabinet lighting. Although the items were very well packed unfortunately two of the four tubes arrived broken (they look intact but make the telltale rattling sound when moved). I contacted Lightbulbs Direct and with no quibbles at all they immediately posted out two replacement tubes. Unfortunately the new tubes were also both dead on arrival. I suspect that regardless of how well packaged these items are they are simply too fragile to be sent through the mail. I therefore didn't bother to contact customer services about the issue again. Given the service I received I would definitely use Lightbulbs Direct again but not for anything that is particularly fragile. Clearly the issues I experienced are beyond their control which is why I didn't want them to waste more money attempting to provide further replacements.”

Helpful Report

Posted 2 years ago

“Very fast service & extreme well packed. Probably not the best & easiest website, but adequate. Postage & packing reasonable cost. A good company to work with but feel the website could be improved to help people changing to LED.”

Helpful Report

Posted 4 years ago

“Ordering was simple and communications good. The products arrived in a timely manner with only slight damage to one box, products were fine. Majority of the packaging is easily recycled, would prefer the invoice loose inside the box instead of in a plastic wrapper stuck to the outside. The only slight disappointment was the packaging of the actual goods. Placing the items in the bottom of the box then covering them with protective stuff doesn't protect them, they need to be placed in the middle of the protective stuff inside the delivery box - don't worry though you're not the only company that does this and it wouldn't put me off using you again!”

Helpful Report

Posted 7 years ago

“The bulb did not turn by post as expected so the company posted another one. It was lost in the post. It did turn up a week later.”

Helpful Report

Posted 1 year ago

“Quick delivery. Item is exceptionally heavy duty and looks like it is built to last. Could have gotten this cheaper elsewhere, but unsure of the quality of the others.”

Helpful Report

Posted 4 years ago

“Website seemed well organised and the ordering / delivery were efficient.”

Helpful Report

Posted 2 years ago

“Excellent service with quick delivery. Bulb is bright on ‘white’ setting but much less so on ‘colour’. Good range of dimming and colours. Very happy with the company but would buy a more powerful bulb next time.”

Helpful Report

Posted 3 years ago

“Easy to use website and fast delivery”

Helpful Report

Posted 2 years ago

“I ordered this light for my aunt, firstly because you deliver and secondly because you said I could track it. My Aunt is disabled and anxious so I was hoping to let her know, by tracking, when it was likely to arrive at hers. Unfortunately I could find no tracking, just an email saying it had left your depot. It was delivered by the postman one morning and just left outside her front door. I was disappointed with this. However, she needed the light for her bedside lamp and I am pleased to say that although she has knocked it over a couple of times getting out of bed, the light still works so must be quite robust!”

Helpful Report

Posted 7 years ago

“Products fine - the right ones turned up. Only concern was that we were offered free delivery over £50 and then it said standard delivery 3-5 working days. So we didn't know whether free delivery was faster or slower. As we were leaving for our house in France and wanted the bulbs to take with us, this could have been a bit of an issue. As it happens, they turned up on time. It's not a big deal, but it would have been helpful to have a timescale for the free delivery on the order form!”

Helpful Report

Posted 5 years ago

Lightbulbs Direct is rated 4.8 based on 4,318 reviews