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Lightbulbs Direct Reviews

4.8 Rating 4,399 Reviews
A-
Happiness Grade
Read Lightbulbs Direct Reviews

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,\nBowling Back Lane,\nWest Yorkshire

Lightbulbs Direct have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

A

Price - Excellent

98.88%
Industry Average
“ Just what I wanted for an old fashioned light fitting. Good price came quick, well packaged ”
- Stephanie Dray****
“ I found the light bulbs i wanted at a reasonable price and received them really quickly. What is there not to like about that? ”
- Margatet Co****
“ Easily found product which I needed, which was quickly ordered on your user friendly website at a good price and then swiftly and safely delivered-very good service, will defineatly order from you again, Thankyou. ”
- Chris Co****
A

Delivery - Fast

96.32%
Industry Average
“ Very prompt delivery, haven’t actually used bulbs yet! ”
- Tessa Crowh****
“ Great service not tried bulbs yet, fast delivery ”
- Anony****
“ First order l have placed with Lightbulbs Direct and amazing service received and prompt delivery packaged well. Would definitely buy again in the future. ”
- Simon Kn****
100.00%
Industry Average
“ Quick service. Good choice. Very happy with our new lightbulbs. Also happy to see a returns service - have just posted some back that were not right. ”
- Liz Tu****
“ I ordered the incorrect lamp initially an d the returns process was painless. The correct lamps we shipped promptly and fitted perfectly. Lightbulbs Direct are a good company to deal with - no fuss, no hassle, just good prices for your lamps. ”
- David Go****
“ Excellent customer service; had an installation query about the light fittings and LD got in touch with the manufacturer and had the answer within 24 hrs. Really good returns policy so you can buy with confidence. Delivery timing was exact;y as advertised (although the American date system made me do a double take until I worked it out) and the fittings were well packaged. They will be my first port of call in future. ”
- Anony****
D

Refunds - Average

50.00%
Industry Average
“ Ordered from LBD as the small form's didn;t appear available elsewhere. I paid extra for next day delivery, but after two days still nothing. I wrote a query to them and was told that day my bulbs would be dispatched. I asked for a refund of the next day delivery cost, but no reply was received. Wont be using them again as service should be better these days in such a competitive market. ”
- Stephen L****
“ Unfortunately one bulb arrived smashed. The bulbs were packaged in the normal style bulb box and sent in a padded envelope. Customer services responded quickly. The refund was processed swiftly. I will now need to pay for postage again if I order a replacement which is a little annoying. ”
- Anony****
“ Bulb arrived smashed due to poor packaging, it's your responsibility not the courier. There was no guarantee that it would not happen again so I opted for a refund which was quick. ”
- Anony****
98.16%
Industry Average
“ Great service not tried bulbs yet, fast delivery ”
- Anony****
“ Very good service. I have ordered twice and both times it was simple to order and both times package arrived promptly ”
- Helen St****
“ First order l have placed with Lightbulbs Direct and amazing service received and prompt delivery packaged well. Would definitely buy again in the future. ”
- Simon Kn****