Lightbulbs Direct Reviews

4.8 Rating 3,416 Reviews

A-

Happiness Grade

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,\nBowling Back Lane,\nWest Yorkshire

Lightbulbs Direct have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

98.21%

Industry Average

“ Good product at a good price and sent promptly. ”

- Anony****

“ Excellent choice of products, good price and fast delivery ”

- Adrian Wags****

“ The key that resulted in buying from Lightbulbs Direct was the ability to drill down to what I needed resulting in just three choices... And that was just the pack size! Why not 5*? Because every time a ticked an additional selector box the screen shot back to the top so I had to scroll down again to make the next selection - clumsy! Still, exactly the product I wanted found ✓ Reasonable price ✓ Ease of use website - Annoying! ”

- Chris Ho****

96.15%

Industry Average

“ Order placed, and delivery made as promised. ”

- Edward P****

“ Great product range and service, quick delivery and competitive prices. ”

- Anony****

“ Prompt delivery, well packaged. Royal Mail delivery reliable ”

- Anony****

100.00%

Industry Average

“ I was over the moon,then in 2015 I had a peril,smany things from my home were taken away for protection, then 8 months later they came back, they were put back in the cupboard at the bottom of the corner unit, later that day I was rushed into hospital, but sadly while I was away, someone entered my home and damaged several items that once belonged to my family,they also took half the packet of LightBulbs which Bulbs Direct had gone out of there way to get for my corner units, now I'm using what were left, but try as I might I can not replace them, but I also hope that who ever took the remainder of my packet, I truly hope their hands drop off, and that the glass units they thought my bulbs would fit, I hope they blow up and smash the glass doors , so now I'm going to say that I have bought some new fairy lights and oh how happy I am with them, on top of that I also bought some candle type bulbs just over two weeks ago I was so pleased that I managed to buy these bulbs, now I'm Struggling to buy some more, I had some Bulbs, but they have been used, now I need more if I get the service that I had the first time, round I shall be over the moon, as for those at bulbs direct, I can not thank them enough, they have helped me 3times,the service has been out standing, and the returns service is so easy, to do, that I know that if The staff can not get my bulbs they will go out of their way to correct the problem, while all this is happening, I was shopping in town last week this elderly man was struggling to get the bulbs he needed for his lamp, when I saw him, I went to him, I told him go to Bulbs direct, I hope he to gets the bulbs he so desperately wanted. ”

- Miss Hi****

“ Had an issue with one of my purchases contacted Lightbulbs Direct sent a prepaid returns label and dispatched a new item excellent customer service. Would highly recommend. ”

- Mrs Rita Maria O’B****

“ The bulbs are good quality and exactly as required. Plus when I inadvertently ordered the wrong ones Lightbulbs Direct managed the returns and refund process very efficiently and I received a refund promptly. ”

- Tim Co****

50.00%

Industry Average

“ LED Festoon light set bought from here went faulty after only a few days use. Only the first bulb in the set worked. Emailed the company twice to inquire how to return for a refund. They didn’t reply. Wouldn’t recommend the company or the product. ”

- Gerard Bo****

“ Expensive. Poor packaging. Faulty and smashed bulbs. Refund for damaged and faulty goods equated to less than I had paid for the faulty and smashed items! ”

- Anthea Da****

“ My first order was a mistake the bulbs were the wrong size. I sent these back and I am still waiting for a refund!. Although it was my mistake my eyesight at th time was not good. I did return them unopened. ”

- Dorothy ****

98.46%

Industry Average

“ The kind of bulbs I wanted are hard to get locally But thes were easy to find on the website and arrived 36 hours later. Great service! ”

- Meriel John****

“ Excellent service and products. ”

- Margaret N****

“ Great product range and service, quick delivery and competitive prices. ”

- Anony****

Lightbulbs Direct Reviews

Price - Excellent

Delivery - Fast

Returns Process - Easy

Refunds - Average

Customer Service - Good