Lightbulbs Direct Reviews

Name: Lightbulbs Direct
Address: Unit 2 Marrtree Business Park, Bowling Back Lane, West Yorkshire, Bradford
Rating: 4.82

4.8 Rating 4,407 Reviews

96 %

of reviewers recommend Lightbulbs Direct

4.8

Based on 4,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,
Bowling Back Lane,
West Yorkshire
Bradford
BD4 8TP

Write Your review

Tell us how Lightbulbs Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lightbulbs Direct 5 star review on 21st December 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have a fantastic range of lightbulbs and so I was attracted to buy. However, 5 days after placing the order, it was still showing as "Unfulfilled". So I had to chase them for information about when I could expect delivery. The published phone number was not working, so I couldnt make contact with anyone. I sent them a message online, which did get a response, but no explanation or apology for the delayed dispatch. They sent it 24 hr tracked which I appreciated. So 10/10 for range on offer, 5/10 for service/delivery & no phone working”

Helpful Report

Posted 2 days ago

“The lamps I ordered were listed as despatched then the following day I was told that they were out of stock and a refund would be made. The refund arrived quickly but it is disappointimng that the order was marked as despatched before the out of stock message was sent.”

Helpful Report

Posted 1 week ago

“Unfortunately one bulb arrived smashed. The bulbs were packaged in the normal style bulb box and sent in a padded envelope. Customer services responded quickly. The refund was processed swiftly. I will now need to pay for postage again if I order a replacement which is a little annoying.”

Helpful Report

Posted 2 weeks ago

“I was disappointed that the bulbs came in a plain envelope. I would have expected at least a padded envelope to minimise the risk of breakage”

Helpful Report

Posted 3 weeks ago

“I ordered 2 packs of B15 18W bulbs and 2 packs of B15 28W bulbs and recieved 4 packs of 18W bulbs. Thus I did not recieve what I ordered. The delivery was also late. The bulb is what I wished for.”

Helpful Report

Posted 3 weeks ago

“Service not too bad, clear email and came fairly quick.”

Helpful Report

Posted 1 month ago

“One of our 6 bulbs arrived nearly detached from its metallic base. Emailed this a week ago and still awaiting response.”

Helpful Report

Posted 1 month ago

“LED bent-tip candle, very niche, so +1 for stocking them. On the other hand, sending them unprotected in a Jiffy bag, -1. If I had been buying on Ebay, that would have generated negative feedback. They were ordered for an elderly friend, how long they will last, we will have to see.”

Helpful Report

Posted 1 month ago

“Pictures make the lights ook a bigger in size than they actually are but good bright lights.”

Helpful Report

Posted 1 month ago

“Wanted E27, 60 watt complete see thru clear glass bulbs and couldn't find them anywhere. Almost found them at Lightbulbs Direct, say almost as they are a Pearl version instead of clear glass. Website easy to navigate and bulbs arrived when informed. All in all a good website but limited choice.”

Helpful Report

Posted 2 months ago

“Initial silence on the progress of my accepted order was rectified by eventual delivery well ahead of indicated delivery date.”

Helpful Report

Posted 2 months ago

“Delivered ok But each bulb is no longer in plastic wrapper and they rattle around in the box I hope they work ok”

Helpful Report

Posted 2 months ago

“Unfortunately the description of this picture light was incorrect on this website - it needs two bulbs not one. It was then returned for a refund using the Business Return label supplied and I was expecting a refund within 15 working days but it was 25 days in total before a prompted refund was made. Not impressed with this second class parcel service.”

Helpful Report

Posted 2 months ago

We appreciate your honesty. We take customer satisfaction seriously and will address this.

Posted 2 months ago

“at least 1 bulb not working (10 bulbs bought and 2 bulbs not tested yet). Thanks,”

Helpful Report

Posted 2 months ago

“Great service and fast delivery but one of the set of light have spotted working within days of installation.”

Helpful Report

Posted 3 months ago

“Good range of products and quick delivery. A couple of stars deducted due to product quality. I purchased three dimmable bulbs - excellent, very pleased with the light colour and dimming range. Also purchased the recommended dimmer switch for the bulbs but this didn't work well and needed replacing.”

Helpful Report

Posted 4 months ago

“This was to replace a bulb with the same product number but unfortunately it has obviously been updated and is slightly bigger so does not fit in my downlight fittings. A shame as I have 8 fittings in my kitchen which it looks like I will have to replace if I can't find bulbs to fit.”

Helpful Report

Posted 4 months ago

“Not great, despite being the correct bulbs according to the site and the lights being dimmable in practice they flicker.”

Helpful Report

Posted 4 months ago

“Have used this company before but this time I was disappointed. The first light bulb I got out of the packet didn't work the second one did. I hope I don't have the same problem with the second packet. Marian”

Helpful Report

Posted 5 months ago

“Unfortunately one of the bulbs was already blown when it arrived”

Helpful Report

Posted 5 months ago

Lightbulbs Direct is rated 4.8 based on 4,407 reviews