Lightbulbs Direct Reviews

Name: Lightbulbs Direct
Address: Unit 2 Marrtree Business Park, Bowling Back Lane, West Yorkshire, Bradford
Rating: 4.83

4.8 Rating 3,474 Reviews

96 %

of reviewers recommend Lightbulbs Direct

4.8

Based on 3,474 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,
Bowling Back Lane,
West Yorkshire
Bradford
BD4 8TP

Write Your review

Tell us how Lightbulbs Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lightbulbs Direct 5 star review on 21st December 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery”

Helpful Report

Posted 3 days ago

“Poor quality”

Helpful Report

Posted 1 week ago

“I orderd 3 bulbs. they came in a jiffy bag which visibly had been bashed. one of the bulbs did not work. My ceiling fitting had three bulb holders.I now need to buy or source one elsewhere or buy a new one from Lightbulbs direct[ and pay the postage] Malcolm Fletcher”

Helpful Report

Posted 2 weeks ago

“While the order came on time, one of the amber bulbs were broken. It would have greatly helped if it was clearly mentioned in the title of the product that these were decorative bulbs and not for indoor lighting. Finally, both the amber and pink bulbs just looked red when we switched them on.”

Helpful Report

Posted 1 month ago

“Packaging not good as a result one of my purchases had shattered in Transit!”

Helpful Report

Posted 2 months ago

“Delivery very slow. I had to ring twice in a day after delivey due date.”

Helpful Report

Posted 2 months ago

“Ordered Sunday evening based on their promise of 2-3 days shipping (faster than Amazon). After Thursday post arrived and still no delivery, I tried to contact them. Phone number is a paid secretarial service, who can only (very slowly) take a message and they said call back could be a day or more. Contacted by web form instead. Reply was that it wasn't even shipped yet! They despatched later that day by Royal Mail tracked 48, and it turned up on Saturday. I ordered a pack of two starters, the first one I put in did not work, the light was dim and barely flickering. Luckily the second of the pair did work properly. Will not be ordering from them again.”

Helpful Report

Posted 2 months ago

“Quality and price of product good, communication and delivery very poor took a week to deliver. Unless systems and process communication changes we will not be buying again”

Helpful Report

Posted 2 months ago

“I ordered 2 lightbulbs, they were very badly packed in a bubble envelope only so one of them arrived broken. I asked for a new one in a box this time and it came again in an envelope! It wasn’t broken by chance only…”

Helpful Report

Posted 2 months ago

“The lights are damaged, I have contact the company but still not received a reply”

Helpful Report

Posted 3 months ago

“You keep sending me the wrong size lamps. I keep sending them back and I'm hoping for a refund”

Helpful Report

Posted 4 months ago

“Service good, products not so good.”

Helpful Report

Posted 5 months ago

“I paid for next day delivery as I knew I would be home. It didn'thappen ,if you cannot deliver don't advertise the service -”

Helpful Report

Posted 5 months ago

“I was kept informed of delivery etc. When the bulbs arrived they were in a flimsy Jiffy bag and I could hear a tinkling inside. Sure enough one of the bulbs was completely shattered. I rang a customer service agent who undertook to report it. Meanwhile I used the contact us facility online. A refund was made on 20.8.25.”

Helpful Report

Posted 5 months ago

“Impossible to set up the app so it’s not possible to change the intensity of the light”

Helpful Report

Posted 7 months ago

“Delivery was a shambles.Not delivered on time by royal mail tracked.Stated a delivery on saturday 10.35-13.35.No delivery by 17.00,so changed delivery to the monday.Never received on the monday or the tuesday.Received good response from lightbulbs direct,but didn't help on delivery.On checking tracking of my package,it never even made my local sorting office.Has put me off from ordering anymore items....”

Helpful Report

Posted 2 years ago

“The light tubes I ordered were very poorly package, with no outward indication of the contents. As a consequence, both were snapped in half, and as they were the old type of fluorescent tubes, they caused a health risk to those handling them and me. I had to clear up broken glass and the chemicals powders that had leached out. On the plus side, a very pleasant woman answered my phone call and apologised for the inconvenience, refunding me in full. I then went to a local supplier and paid less, without any issues.”

Helpful Report

Posted 1 year ago

“delivered the incorrect bulbs”

Helpful Report

Posted 4 years ago

“All seem fine but time will tell if they last. They certainly look more robust than the last Ever Ready ones I purchased elsewhere the hardly lasted any time at all. Fingers crossed that these will be as good as they seem. Sadly just a few weeks in and five of these bulbs have failed already. As bad a batch of them as I have had over the past 6 or 7 years I will not be ordering them again.”

Helpful Report

Posted 7 years ago

“Fantastic company and quality products but let down by the delivery company, still waiting for delivery”

Helpful Report

Posted 3 years ago

Lightbulbs Direct is rated 4.8 based on 3,474 reviews