Lightbulbs Direct Reviews

Name: Lightbulbs Direct
Address: Unit 2 Marrtree Business Park, Bowling Back Lane, West Yorkshire, Bradford
Rating: 4.82

4.8 Rating 4,245 Reviews

96 %

of reviewers recommend Lightbulbs Direct

4.8

Based on 4,245 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,
Bowling Back Lane,
West Yorkshire
Bradford
BD4 8TP

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Lightbulbs Direct 5 star review on 21st December 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bulbs have not been delivered yet”

Helpful Report

Posted 5 days ago

“Bulb arrived smashed due to poor packaging, it's your responsibility not the courier. There was no guarantee that it would not happen again so I opted for a refund which was quick.”

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Posted 2 weeks ago

“Delivered promptly. However, returned over a week ago awaiting a refund and heard nothing back so not great really!”

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Posted 1 month ago

“Unfortunately the tube was too long It didn’t fit”

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Posted 2 months ago

“The lightbulbs are not well packed - just shoved into a jiffy bag with no more protection. Two arrived smashed. I didn't see the point in returning broken glass so wrote off the cost. I won't buy from these people again. Lesson learned.”

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Posted 5 months ago

“5 lamps ordered - only 2 delivered. Several e-mails ensued to remedy the situation. Finally, despite excuses and apologies, the missing lamps were delivered- on a Sunday.”

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Posted 7 months ago

“Quick delivery”

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Posted 7 months ago

“Poor quality”

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Posted 7 months ago

“I orderd 3 bulbs. they came in a jiffy bag which visibly had been bashed. one of the bulbs did not work. My ceiling fitting had three bulb holders.I now need to buy or source one elsewhere or buy a new one from Lightbulbs direct[ and pay the postage] Malcolm Fletcher”

Helpful Report

Posted 7 months ago

“While the order came on time, one of the amber bulbs were broken. It would have greatly helped if it was clearly mentioned in the title of the product that these were decorative bulbs and not for indoor lighting. Finally, both the amber and pink bulbs just looked red when we switched them on.”

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Posted 9 months ago

“Packaging not good as a result one of my purchases had shattered in Transit!”

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Posted 9 months ago

“Delivery very slow. I had to ring twice in a day after delivey due date.”

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Posted 9 months ago

“Ordered Sunday evening based on their promise of 2-3 days shipping (faster than Amazon). After Thursday post arrived and still no delivery, I tried to contact them. Phone number is a paid secretarial service, who can only (very slowly) take a message and they said call back could be a day or more. Contacted by web form instead. Reply was that it wasn't even shipped yet! They despatched later that day by Royal Mail tracked 48, and it turned up on Saturday. I ordered a pack of two starters, the first one I put in did not work, the light was dim and barely flickering. Luckily the second of the pair did work properly. Will not be ordering from them again.”

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Posted 9 months ago

“Quality and price of product good, communication and delivery very poor took a week to deliver. Unless systems and process communication changes we will not be buying again”

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Posted 9 months ago

“I ordered 2 lightbulbs, they were very badly packed in a bubble envelope only so one of them arrived broken. I asked for a new one in a box this time and it came again in an envelope! It wasn’t broken by chance only…”

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Posted 10 months ago

“The lights are damaged, I have contact the company but still not received a reply”

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Posted 10 months ago

“You keep sending me the wrong size lamps. I keep sending them back and I'm hoping for a refund”

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Posted 11 months ago

“Service good, products not so good.”

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Posted 1 year ago

“I paid for next day delivery as I knew I would be home. It didn'thappen ,if you cannot deliver don't advertise the service -”

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Posted 1 year ago

“I was kept informed of delivery etc. When the bulbs arrived they were in a flimsy Jiffy bag and I could hear a tinkling inside. Sure enough one of the bulbs was completely shattered. I rang a customer service agent who undertook to report it. Meanwhile I used the contact us facility online. A refund was made on 20.8.25.”

Helpful Report

Posted 1 year ago

Lightbulbs Direct is rated 4.8 based on 4,245 reviews