Lightbulbs Direct Reviews

Name: Lightbulbs Direct
Address: Unit 2 Marrtree Business Park, Bowling Back Lane, West Yorkshire, Bradford
Rating: 4.82

4.8 Rating 4,290 Reviews

96 %

of reviewers recommend Lightbulbs Direct

4.8

Based on 4,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lightbulbs Direct:

Every Light Bulb You'll Ever Need | Lightbulbs Direct

Since 2003, Lightbulbs Direct has been illuminating homes and businesses across the UK, growing into one of the nation's leading online lighting retailers. Our mission is simple: to provide an unparalleled selection of high-quality light bulbs, tubes, and fittings from top brands, ensuring you always find exactly what you need at an unbeatable price.

We understand that choosing the right lighting can sometimes be a challenge. That's why our team at Lightbulbs Direct are not just experts, but also passionate about lighting. Whether you're searching for a specific bulb for a unique fitting, or seeking advice on the ideal lighting solution for your kitchen cabinets, we're here to help. Don't hesitate to give us a call or drop us an email – let us guide you to the perfect light bulb.

To further assist you, our website hosts an extensive library of buying guides and practical help, offering all the technical insights you could need. Our guides will help you confidently narrow down your choices, while our blog keeps you updated with the latest lighting news, tips, and tricks.

We pride ourselves on efficiency, offering same-day dispatch and next-day delivery options to get your order to you fast. Plus, for added peace of mind, all our LED products come with a 2-year warranty.

Lightbulbs Direct is proud to be part of the Lightbulbs Direct group of companies, which also includes SimplyLED and Light Fittings Direct.

Happy shopping!

Visit Website

Phone:

01494 723 286

Email:

enquiries@lightbulbs-direct.com

Location:

Unit 2 Marrtree Business Park,
Bowling Back Lane,
West Yorkshire
Bradford
BD4 8TP

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Lightbulbs Direct 5 star review on 21st December 2025

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I hate being constantly nagged to write reviews. It's a light bulb snd it works.”

Helpful Report

Posted 2 weeks ago

“I ordered and paid for over £26 worth of bulbs on 26 August. After a few days and an unanswered email I phoned and was told unequivocally that it had been posted that very day. Seven days later, and after sending another unanswered email, and email arrived saying my order was posted yesterday, 7 September. Yet another day later, Royal Mail still haven't received it. That's a lot of effort to persuade me to use someone else next time. Let's hope they arrive safely and work as intended.”

Helpful Report

Posted 3 weeks ago

“Awful company, poor information on size of bulbs so wrong size sent. Poor packaging so bulbs don't work. Rude staff on complaining. Will never use this company again”

Helpful Report

Posted 1 month ago

“The Bulbs sent were not dimmable so they are useless for me. I contacted customer services who tried to say they were dimmable but were but just not compatible. There was nothing on the packaging which indicated that they were dimmable and it had no dimmable icons. I took photos of the packaging (as the customer services representative didn't believe me) and emailed them to light bulbs. I received an automated response but heard nothing since. Not good!”

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Posted 1 month ago

“Have not received these yet!!!!”

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Posted 2 months ago

“They turned up broken poor packaging”

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Posted 4 months ago

“wasn't compatible with my current dimmer....”

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Posted 4 months ago

“I have totally wasted my money. Two did not work.”

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Posted 5 months ago

“Terrible. Still haven’t received bulb. Never again will I order off this company.”

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Posted 6 months ago

“This is the second package I've had after the first was in pieces the second package arrived today exactly the same even the metal base was squashed.Surely they should be marked fragile and packed more securely the paper bag that they came in was exactly the same as the first even though we contacted you to explain that we thought it was too flimsy”

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Posted 7 months ago

“Item came smashed”

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Posted 7 months ago

“Can't write a review of the product because it's not arrived yet keeps getting delayed by FedEx”

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Posted 8 months ago

“LED Festoon light set bought from here went faulty after only a few days use. Only the first bulb in the set worked. Emailed the company twice to inquire how to return for a refund. They didn’t reply. Wouldn’t recommend the company or the product.”

Helpful Report

Posted 8 months ago

“Expensive. Poor packaging. Faulty and smashed bulbs. Refund for damaged and faulty goods equated to less than I had paid for the faulty and smashed items!”

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Posted 8 months ago

“I HAVE NOT SEEN MY DELIVERY YET ! ! ! HOWEVER YOU HAVE RECEIVED MY PAYMENT PERHAPS YOU WILL ASK YOUR CARRIER WHAT THEY ARE DOING”

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Posted 9 months ago

“I ordered a specialised bulb with the appropriate dimensions and was sent the wrong item. I attempted to speak to customer service to ensure the order was correct with success. very disappointed in Lightbulb direct and would not recommend.”

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Posted 9 months ago

“Not what I expected”

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Posted 9 months ago

“My first order was a mistake the bulbs were the wrong size. I sent these back and I am still waiting for a refund!. Although it was my mistake my eyesight at th time was not good. I did return them unopened.”

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Posted 9 months ago

“Immediately after I had sent an oder I sent a second email asking to change bulbs from pearl to clear ones - same price and otherwise same spec bulbs. Lightbulbs Direct couldn't be bothered to change the order, or even to reply to my email. I will not use them again.”

Helpful Report

Posted 9 months ago

“Placed order on line which was accepted on 28th November '20. Received E Mail from Light Bulbs direct on 1st December stating that the item I ordered was " Out of Stock " but was expected back in stock w/c 7th December '20 and was I happy to wait until stock arrived. I replied that I was happy to wait for stock to arrive provided that it did not delay beyond 14th December. To my surprise and disappointment, I received an E mail on 9th December '20 telling me that my order was cancelled with no explanation. So here I am with no light bulb and no explanation. Very disappointed !!. Peter Hill”

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Posted 5 years ago

Lightbulbs Direct is rated 4.8 based on 4,290 reviews