Letterbox Gifts Reviews

Name: Letterbox Gifts
Address: Unit 1 The Old Barracks, Edmund Road, Sheffield, Sheffield
Rating: 4.70

4.7 Rating 1,796 Reviews

93 %

of reviewers recommend Letterbox Gifts

4.7

Based on 1,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RCEIPTIENTS VERY HAPPY WITH MACARONS DELIVERED WITHIN THREE DAYS”

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Posted 5 years ago

Thanks for your positive review. We are very proud of our delivery times, brilliant to hear the macarons arrived with the recipient so quickly.

Posted 5 years ago

“Have used this company a few times, first time out something went wrong not their fault but they made sure problem was sorted, based on that action has meant that have used them quite a few times since and everyone I have sent to has been delighted. So I continue to be impressed with them.”

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Posted 5 years ago

Many thanks for your review Karen, I'm very pleased to hear we were able to rectify your order for you. Thank you for being a repeat customer. Best wishes, Letterbox Gifts

Posted 5 years ago

“great web site”

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Posted 5 years ago

“As it was a gift I haven't seen the actual product although the recipient seemed pleased. However the issue comes with the fact that Royal Mail wouldn't put the letterbox gift through the letterbox! So it negated the point of me sending it. It put my friend out to collect it (I know that this is an issue for her which is why I chose this company). I could've used any company. That being said there is a nice selection of gifts and they don't appear to be overpriced. They sent out the gift swiftly, and had a nice choice of quality gifts. However, it didn't get put through the letterbox! So just be aware it is a risk - and it seems to be dependent on the specific postie from Royal Mail. (I experienced this as a recipient when some letterbox flowers didn't get posted through the letterbox even though they easily fitted. By the time I collected them they were all dead!) The failing is the 3rd party but does affect the point of the service. If you have, or the recipient, has an old fashioned tiny letterbox I'd say don't bother.”

Helpful Report

Posted 5 years ago

Many thanks for your feedback, we understand your frustration with this issue. It's very rare that Royal Mail decide not to post our gifts through the letterbox but from time to time they do, like you say this is down to the individual post officers opinion. We are monitoring how frequently this happens and are hoping to find a resolution for this issue. We are pleased to hear that the gift itself was well received and enjoyed by the recipient. Best wishes, Letterbox Gifts

Posted 5 years ago

“Excellent service and when I inputted the incorrect delivery month, the team emailed me to check if this was an error - which it was!”

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Posted 5 years ago

Many thanks for your review, we are pleased to hear our customer service team were able to resolve this for you.

Posted 5 years ago

“I bought this for my daughter who is 6 months pregnant and had tested positive for Covid. She was absolutely delighted with it . It was also delivered within 24 hours of ordering. Would definitely purchase from your website again”

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Posted 5 years ago

We are very pleased to hear that delivery was fast and able to bring a smile during stressful times. Many thanks for leaving a review.

Posted 5 years ago

“Excellent service, great range of gifts, very happy, will definitely use again”

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Posted 5 years ago

Many thanks for your review Mary. We are very pleased to hear that you had a positive experience ordering from us.

Posted 5 years ago

“Not a great range of alcoholic drinks but there again, it has to fit through the letterbox! Parcel arrived promptly and recipient seems pleased.”

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Posted 5 years ago

Many thanks for reviewing Letterbox Gifts and your feedback we will take that into consideration when developing new sets. It's great to hear that the recipient enjoyed their gift set.

Posted 5 years ago

“Lovely presentation box and delicious brownies - lovely gift. Delivery as stated.”

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Posted 5 years ago

Many thanks for taking the time to review the Letterbox Brownies. We are pleased to hear the gift was enjoyed. Best wishes, Letterbox Gifts

Posted 5 years ago

“Having received a gift myself I had no hesitation in sending one as a gift! Presentation, the content was perfect and intact on delivery! Yes it’s slightly more expensive than other postal gift brands, but by far worth it!”

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Posted 5 years ago

Many thanks for taking the time to leave a review. It's lovely to hear that as a recipient you enjoyed your gift so much you bought one for someone else. Thank you so much! Letterbox Gifts

Posted 5 years ago

“The wine came as a great surprise to my friend and I’d highly recommend the prompt service and delivery”

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Posted 5 years ago

Many thanks for your review Kay, it's lovely to hear that the recipient enjoyed their Letterbox wine. Best wishes, Letterbox Gifts

Posted 5 years ago

“I ordered a painting by numbers kit for my niece. She loved it!”

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Posted 5 years ago

Many thanks for taking the time to review your Letterbox Gift shopping experience. We are very pleased to hear your niece enjoyed her paint by number kit.

Posted 5 years ago

“Lovely gift thank you”

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Posted 5 years ago

Many thanks for taking the time to leave your positive review. Best wishes, Letterbox Gifts

Posted 5 years ago

“Fast delivery and lovely quality. A lovely unique way of showing someone your thinking of them.”

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Posted 5 years ago

Many thanks for taking the time to review your Letterbox Gift shopping experience. We are very pleased to see you were impressed with the quality of our gifts. Best wishes

Posted 5 years ago

“Really quick delivery and my sister was pleased with her gift”

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Posted 5 years ago

We are pleased to hear your sister enjoyed her gift set. Best wishes, Letterbox Gifts

Posted 5 years ago

“Great choice, easy to navigate site and gift delivered to recipient within timescale. Very pleased, would use again.”

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Posted 5 years ago

Many thanks for taking the time to review your experience ordering from us. We are very pleased to hear that you had a positive experience. Best wishes, Letterbox Gifts

Posted 5 years ago

“Bought the anniversary letterbox gift. Excellent delivery service. The recipient was more than happy with it. It’s jam packed with fantastic goodies. Truffles very tasty, tea lovely and refreshing. Nice scented tea lights. Lovely gift, would highly recommend.”

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Posted 5 years ago

We are pleased to hear the gift set was well received. We take great care in picking each element in our gift sets, it's lovely to hear that the recipient enjoyed each gift. Best wishes, Letterbox Gifts

Posted 5 years ago

“Lovely choice of gifts and great service.”

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Posted 5 years ago

What a lovely review! Thank you, we are pleased to hear you had a positive experience shopping with us. Best wishes, Letterbox Gifts

Posted 5 years ago

“The recipient was delighted with the gift. Well packaged. Will be ordering again.”

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Posted 5 years ago

We are pleased to hear the gift set was well received. Thank you for taking the time to leave a review. Best wishes, Letterbox Gifts

Posted 5 years ago

“Delivered on time & as expected”

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Posted 5 years ago

Many thanks for the 5 star review, it's great to hear that you had a positive experience ordering from us. Best wishes, Letterbox Gifts

Posted 5 years ago

Letterbox Gifts is rated 4.7 based on 1,796 reviews