Leonard Silver Reviews

4.9 Rating 498 Reviews
98 %
of reviewers recommend Leonard Silver
4.9
Based on 498 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Leonard Silver Reviews
Leonard Silver 5 star review on 4th March 2024
Hazel Haffenden
Leonard Silver 5 star review on 3rd January 2024
Graham Burn
Leonard Silver 5 star review on 30th September 2023
Jon Potter
Leonard Silver 5 star review on 16th May 2023
Hazel Haffenden
Leonard Silver 5 star review on 16th May 2023
Hazel Haffenden
Leonard Silver 5 star review on 16th May 2023
Hazel Haffenden
Leonard Silver 5 star review on 26th September 2022
Danial Roberts
4
Anonymous
Anonymous  // 01/01/2019
Very good service
Helpful Report
Posted 2 years ago
A very pleasant shopping trip to Leonard Silver where staff was attentive and went out of there way to make sure you was completely happy with your chosen purchase, with a wedding looming and the chosen suit needing some adjustment I was pleasantly surprised when the on site tailor called me to say my suit would be ready for collection ahead of the date they gave me, overall a fantastic shop and amazing staff, thanks to all involved with my suit purchase. Would recommend.
Helpful Report
Posted 2 years ago
Fabulous suit , delivery was really quick and it’s a perfect fit .
Helpful Report
Posted 2 years ago
I recently purchased a suit at Leonard Silver's and was very happy with the service, the price, and the suit.
Helpful Report
Posted 2 years ago
Issue with a wrongly sized item was quickly resolved. Very good customer service.
Helpful Report
Posted 2 years ago
The shoes arrived promptly and were very stylish but sadly did not fit. The staff were helpful via email and the money was refunded the day after I returned the shoes (well done post office).
Helpful Report
Posted 2 years ago
Drove down to Hull from Nottingham to see these guys and it was worth every mile, they couldn't do enough to help the service in the shop was brilliant and after measuring and alterations I've got a suits that's 'The Business' so so happy will definitely go out of my way again to see these guys.
Helpful Report
Posted 2 years ago
Ordered a suit the same size as always, usually buy from High Street retailers Next, Marks etc. Suit arrived costing over £200 and it was far too small! Emailed company they didn't respond very disappointed. Advertising didn't say the suit was cut small or that it was slim fit, it said regular. The company don't cover return postage but expect it to be signed for costing me £19 to return a suit that was incorrectly sized! The worst thing was the lack of response to my email! UPDATE Contact has now been made by Leonard Silver and the situation resolved satisfactorily, suit was detailed as slim fit my mistake, I did not notice this on the advert because it was not very clear, however I was impressed this company were keen to resolve the situation once they realised a reply to my email hadn’t been received! They also took on board the high costs of returning a suit! My advice check & double check sizes before buying. Thank you for contacting me I appreciate the good customer service
Helpful Report
Posted 2 years ago
Great service lovely suit would most buy again
Helpful Report
Posted 2 years ago
Very pleasant and helpful with such a wide variety of choices enough to suit everyone.
Helpful Report
Posted 2 years ago
From being greeted at the door through to making my final choice the good folk of LS could not have been more helpful. Expert advice made the whole process enjoyable. I would definitely recommend this place to anybody looking for a new outfit.
Helpful Report
Posted 2 years ago
Exceptional service, friendly and professional. Will definitely recommend Leonard silvers to anyone looking for suits.
Helpful Report
Posted 2 years ago
I was recommended Leonard silvers by my good friend Nigel Airbanks who bought a suit for his nieces wedding from here , so I booked a fitting for suits for my wedding. I got three peice suits and all the trimmmings for myself ,the best man and the usher the service was first class. Fantastic choice of suits and very helpful with choosing shirts and ties that go with the outfit . We will all look very Dapper on my wedding day First class knowledge and service would highly recommend
Helpful Report
Posted 2 years ago
Very good service
Helpful Report
Posted 2 years ago
Made two visits to Leonard Silvers, both times made welcome and was able to browse around without being harassed to see if I was ok. Only when expressed an interest in an item , the attention was excellent and answered all my questions. On the second visit ended buying the item if my choice
Helpful Report
Posted 2 years ago
I can't comment on the suits but was given a nice guided tour, and the prices are very competitive in today's market for bespoke tailored apparel. This shop is an institution in Hull, a go-to for quality, bought a lovely cap, paid a bit more than a Failsworth but you can tell the difference-highly recommended warm chatty amicable staff.
Helpful Report
Posted 2 years ago
Had been looking at the excellent website and popped in before Christmas. The items I wanted were available and excellent value, but lovely quality. My partner really likes them. So good to go into the shop and choose items, lady was so helpful and measured everything for me. Brilliant service and can highly recommend.
Helpful Report
Posted 2 years ago
Really friendly and helpful service. Good range of products. Would have been 5 stars but the delivery let it down somewhat - I was promised the item would arrive on the Monday and waited in all day for this delivery, only for it not to arrive so I called the store back and it transpires that they still had not sent this out for delivery yet. When they did finally send it out, it did arrive the next day so had this occurred on the date as promised, it would have been a very speedy delivery service and 5 stars.
Helpful Report
Posted 2 years ago
Brilliant customer service - couldn’t be more helpful and quick at sending out shirts. Highly recommend
Helpful Report
Posted 2 years ago
I am very happy with the service I received at your shop - thankyo, the waiting time is long, but I'm taking Christmas time into consideration
Helpful Report
Posted 2 years ago
Leonard Silver is rated 4.9 based on 498 reviews