“Easy to use website to order. Having ordered a suit delivery was great. The suit looks amazing and has the quality feel and look of a made to measure one. Absolutely delighted and would recommend to anyone for a great service and a beautiful suit at amazing prices.”
“The suit was very smart, but ever item of the three piece suit was too small, having tried on the same size in Marks & Spencer & Next. So it's obvious that your sizes are smaller. Sent the suit back, I did send an email requesting a returns label, but no reply. It cost me £14 to return the suit, which was almost a week ago now. You did call me, so I know you have received the return, but I still haven't received my money back. So I would be grateful if you could do that on receipt of this email. Thankyou.”
Hi David,
thanks for your feedback.
The Suit you purchased our Harold Green Tweed Suit is advertised as a Slim Fit and designed to be close fitting. The sizing is correct but the cut is possibly different to other Suits you may have tried. It sounds like you need to avoid Slim Fit suits and try a Regular Fitting Suit.
With regards to the returns label this can be requested within the customer account.
Refunds can take up to 14 days to process.
Best regards LS
“Excellent quality! Great customer service and a really nice chat to make sure my sizes were right! Delivered expertly to Brighton too! Bunch of heroes!”
“I still haven’t received one yet of my purchases and i am becoming concerned. haven’t received the cardigan that I ordered
Since the situation with the cardigan was resolved everything is fine.Also regarding the coat Leonard Silver has been outstanding..”
“We were given support and guidance on the correct size and fit, when purchasing my son's graduation suit. My son's suit was altered here too, so it fit perfectly on the day. I gave 5 out of 5 stars as the service here is second to none. I would recommend taking your custom here. The staff are helpful and friendly and put us at ease. Wonderful place.”
