Leasing.com Reviews

Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.48

4.5 Rating 5,101 Reviews

90 %

of reviewers recommend Leasing.com

Company Reviews

Metrics

Info

4.5

Based on 5,101 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Leasing.com:

About Leasing.com

Leasing.com is THE car leasing comparison site. 9/10 users find the best deal on Leasing.com. We pull together millions of leasing deals from the UK's most trusted brokers, deals, manufacturers, and funders. Why compare prices anywhere else?

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Email:

Help@leasing.com

Location:

Domain House, Watchgate Newby Road,,
Domain House, Watchgate Newby Road,
Stockport
SK7 5DB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instead of receiving further information, i got a pushy sales voicemail, with a similar followup e mail”

Helpful Report

Posted 3 years ago

Hi David, Thank you for your review. We are sorry to hear you’ve had a negative experience with an advertising partner on our site. Please pop us an email to help@leasing.com with further details so we can help. Many thanks, The Leasing.com Team

Posted 3 years ago

“zero response”

Helpful Report

Posted 3 years ago

Hi Stephen, Thanks for your review. We’re sorry to hear you haven’t had a response to your enquiry. I have searched our system and I can see that you sent your enquiry to the lease provider this morning. As the usual turnaround time for receiving a response from the lease provider is within 2 working days we are aware that in some cases they can be in touch sooner. We provide this estimate to give the lease provider enough time to respond to your enquiry as they may be busy assisting other enquirers or their offices may be closed. We will send an email to the lease provider on your behalf so once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help with your enquiry, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 3 years ago

“a quote will be with me in 1-2 days?? why not within 5 mins like some brokers. cant wait that long.”

Helpful Report

Posted 3 years ago

Hi Sam, Thank you for your review and I'm sorry to hear you've had a negative experience. We estimate that our lease providers will be in touch within 1-2 working days, however in some cases they can be in touch sooner. We provide this estimate to give the lease provider enough time to respond to your enquiry as they may be busy assisting other enquirers or their offices may be closed. If you are wanting us to assist you further on this, please email help@leasing.com Many Thanks, The Leasing.com Team

Posted 3 years ago

“I have decided this evening to obtain a quote. 5 minutes later I receive a request for feedback . I award 1 star as zero is not possible. I shall consider proving worthwhile feedback, if, when, how and to my pleasure or otherwise I receive a response to my request. Sorry.”

Helpful Report

Posted 3 years ago

Hi Paul, Thanks for your review, We ask to be rated on your overall experience and the usability of our site, up to when you make your leasing enquiry. This is because we are a comparison site for main dealers and brokers to advertise their lease deals. We do not offer or arrange vehicle finance, provide any financial advice, or supply the vehicles advertised on Leasing.com. So after making your enquiry you would then go on to deal with a main dealer/broker and this is less to do with leasing.com as a company as you would be dealing with a separate company. If you have any further feedback, please email help@leasing.com and we can review this. Many Thanks, The Leasing,com Team

Posted 3 years ago

“Very expensive”

Helpful Report

Posted 3 years ago

Hi Ralph, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help. Many thanks, The Leasing.com Team

Posted 3 years ago

“snows motoring advertised the price was incorrect they phoned to say it should have been a business lease”

Helpful Report

Posted 3 years ago

Hi Freddie, Thank you for your review. We are sorry to hear you’ve had a negative experience with one of the advertising partners on our site. Please pop us an email to help@leasing.com with further details so we can get to the bottom of what happened. Many thanks, The Leasing.com Team

Posted 3 years ago

“no one contact me yet”

Helpful Report

Posted 3 years ago

Hi Rod, Thank you for your review, I am sorry to hear that you have had a negative experience whilst using Leasing.com. We can see you have made one enquiry today at 14:48pm so please allow some time for your enquiry to be received by the lease provider so they can get back to you. If you would like us to investigate this further please can you email help@leasing.com with additional information. Many Thanks, The Leasing.com Team

Posted 3 years ago

“Idiot that phoned was only interested in getting details then happy to 'place an order' for a car sold out!! Why are you advertising it! Repeated himself and then hung up - total attitude and blatantly using false advertising on your site to try and gain customer, waste of time thankyou.”

Helpful Report

Posted 3 years ago

Hello Malcolm, Thank you for your review, I am sorry to hear that you have had a negative experience whilst using Leasing.com. We can see that you have made one enquiry on a Factory order vehicle but this was not opened by the Lease provider until after this review was posted. If you would like us to investigate this further please can you email help@leasing.com with additional details. Many Thanks, The Leasing.com Team

Posted 3 years ago

“I submitted a request for a deal days ago, and was told I would be contacted. I was never contacted. It is appalling how lazy people are and do not want to work. Do your jobs, or find something else to do!”

Helpful Report

Posted 3 years ago

Hi Gianpiero Thanks for getting in touch, I am sorry to hear that you have had a negative experience, We have been in touch with the lease provider regarding your enquiry and they have let us know they have tried to get in touch with you on a few different occasions. If you are unable to see a response in your account area the lease provider may have emailed you directly; please also check your junk folder as their email may have landed into this folder. If this is not the case please can you contact help@leasing.com and we will help you chase this. Many Thanks, The Leasing.com Team

Posted 3 years ago

“Offer rescinded within minutes of being offered.”

Helpful Report

Posted 3 years ago

Hi Gary, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 3 years ago

“I'm still waiting for someone to contact me regarding my enquiry”

Helpful Report

Posted 3 years ago

Hi Donna, Thanks for your review and we’re sorry to hear you haven’t had a response to your enquiry. We have contacted the lease provider providing the offer on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 3 years ago

“Your advertising partner has just informed me that their prices and yours were incorrect, youve guessed it they were too low.”

Helpful Report

Posted 3 years ago

Hi Mick Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 3 years ago

“It's a disgraceful service. When I viewed the price of a Q3 on-line, I got a quote for £527pm. However, when I placed the order it was £40pm more for exactly the same car. You lulled me in and enticed me with a good price only to up the price later on. Not a great service!!”

Helpful Report

Posted 3 years ago

Hi Dean, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can help. Many thanks, The Leasing.com Team

Posted 3 years ago

“Not very helpful on the phone when you phone up first you feel like they are customer and you’re the you’re just a name not helpful”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 3 years ago

“Can’t do anything unless you register which was really long winded!”

Helpful Report

Posted 4 years ago

Hi Nazeen, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. We ask enquirers to create an account so that they can manage all of their enquiries with different advertisers in a single place. If you'd prefer not to create an account, our advertiser(s) do still receive your contact details and are able to contact you directly. As we're always looking to improve the experience for our users, I will send this review to our feedback team on your behalf. If you have anything further to add please email help@leasing.com Many thanks The Leasing.com Team

Posted 4 years ago

“Enquired for a car with price on the website and turned out it was over £100 over advertised on your website. Will stay clear for the next time”

Helpful Report

Posted 4 years ago

Hi Bartosz, Thank you for your review. It is extremely important to us that the rates advertised on our site are accurate, and we have located your enquiry and contacted the lease provider your enquiry was sent to. The offer you enquired on is a special offer which is time-limited, and the higher price you were quoted was for a much later delivery date when unfortunately, the offer would not apply anymore. Thy have advised us that the deal can be honoured providing delivery is October, not next year, so we advise you to get back in touch with the lease provider to discuss these options. If you need further assistance or experience any other issues using Leasing.com, please email help@leasing.com and we will be happy to help. Many thanks, The Leasing.com Team

Posted 4 years ago

“There is no phone number to get in contact with the provider”

Helpful Report

Posted 4 years ago

Hi Eve, Thanks for your review. Although we don't display these details on our website, many of our advertising partners do currently follow-up enquiries by telephone. We are always looking to improve the experience for our users though, so I will send this feedback to our feedback team on your behalf. If you have anything further to add or need further assistance please email help@leasing.com Many thanks The Leasing.com Team

Posted 4 years ago

“I just want a quote. Give me a quote now that I have requested one”

Helpful Report

Posted 4 years ago

Hi Philip, Thank you for your review, I can see the advertising partner has responded to your enquiry, to view this response please log in to your leasing.com account and click on 'My Account' (in the top right corner of the page) and then ‘my enquiries’. This will open a messaging service between yourself and the advertising partner and you will be able to see their response. If you are struggling to view this message, please email the Customer Operations Team at help@leasing.com and we will be happy to help. Many Thanks The Leasing.com Team

Posted 4 years ago

“I want info about leasing not requesting to register an account. just give general info on cost of leasing on different cars”

Helpful Report

Posted 4 years ago

Hi Noel, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. We ask enquirers to create an account so that they can manage all of their enquiries with different advertisers in a single place. If you'd prefer not to create an account, our advertiser(s) do still receive your contact details and are able to contact you directly. If you have any further questions or any other issues using Leasing.com, please email help@leasing.com and we'll try to help you out. Many thanks, The Leasing.com Team

Posted 4 years ago

“Shows on the website vehicles in stock then enquire only for them to say out of of stock !! Don’t advertise if you haven’t got them !!”

Helpful Report

Posted 4 years ago

Hi Tracy, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this. Many thanks, The Leasing.com Team

Posted 4 years ago

Leasing.com is rated 4.5 based on 5,101 reviews