Name: Leasing.com
Address: Domain House, Watchgate Newby Road,, Domain House, Watchgate Newby Road,, Stockport
Rating: 4.48

“The dealer takes too long to get back to me with very slow replies, causing me to lose the deal.”

Helpful Report

Posted 4 years ago

“I spoke to an advisor who couldn’t of been any more unhelpful and unfriendly”

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Posted 4 years ago

Hi Robert, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 4 years ago

“Still waiting for a response.”

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Posted 4 years ago

Hi Raphael, Thanks for your review, we are sorry you have had a bad experience. We have contacted the advertising partner providing the offer on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 4 years ago

“No words can describe how bad this was”

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Posted 4 years ago

Hi Malcolm, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 4 years ago

“No one contacted”

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Posted 4 years ago

Hi Adrian, Thanks for your review We have contacted the advertising partner providing the offer on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact help@leasing.com Many thanks, The Leasing.com Team

Posted 4 years ago

“Terrible password management. Tried logging in and refuses to accept any password”

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Posted 4 years ago

Hi Matthew, Thanks for your review. We're sorry to hear you are having issues logging into your Leasing.com account. Please contact help@leasing.com with more information with and we will be happy to help. Many thanks, The Leasing.com Team

Posted 4 years ago

“Your better off going direct to a broker instead of a referral website like this. The information was outdated with no customer support form leasing.com to make sure you have been contacted. I managed to secure a vehicle from a broker faster than it took to go through leasing.com”

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Posted 4 years ago

“I asked for a quote and 2 days later nothing!!”

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Posted 4 years ago

Hi Andy, Thanks for your review I can see the advertising partner has responded to your enquiry, to view this response please log in to your leasing.com account and click on 'My Account' (in the top right corner of the page) and then ‘my enquiries’. This will open a messaging service between yourself and the advertising partner and you will be able to see their response. If you have any queries similar to this in the future, please email Client Services at help@leasing.com and we will be happy to help. Many thanks, The Leasing.com Team

Posted 4 years ago

“ask for password nothing”

Helpful Report

Posted 4 years ago

Hi Ralph, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 4 years ago

“Not enough information on the site could be misleading colour”

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Posted 4 years ago

Hi Jerry, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to help@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 4 years ago

“Never heard back from the 2 leasing companies”

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Posted 4 years ago

Hi Steve, Thanks for your review, We are sorry to hear you’ve had a negative experience whilst using our site. I can see that one of the advertising partners providing the offer has responded to your enquiry, to view this response please log in to your leasing.com account and click on 'My Account' (in the top right corner of the page) and then ‘my enquiries’. This will open a messaging service between yourself and the advertising partner and you will be able to see their response. We have also contacted the other advertising partner on your behalf and asked them to get in touch with you as soon as possible. If you need any further help with this, please contact us at clientservices@leasing.com Many thanks, The Leasing.com Team

Posted 4 years ago

“I'm still waiting for a call to discuss the car I want to buy....”

Helpful Report

Posted 4 years ago

Hi Russell, Thanks for your review. Our records show that the advertising partner responded to your enquiry within an hour of receiving it. Could you please check your spam/junk folder as their response may have made it's way there. If you need any further assistance, please feel free to email us as clientservices@leasing.com Many thanks, The Leasing.com Team

Posted 4 years ago

“Bad deals”

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Posted 5 years ago

Hello, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to clientservices@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 5 years ago

“I have tried to log into my account and have tried to rest my password several time but I never get a reply of email from leasing.com. Also there is no phone number to speak to any one. It is useless website where you css as not resolve simple password issue.”

Helpful Report

Posted 5 years ago

Hi Jayendra, Thanks for your review. We're sorry to hear you are having issues navigating your way through the site. Please contact clientservices@leasing.com with further details and we will be happy to help. Many thanks, The Leasing.com Team

Posted 5 years ago

“Found a company never responded”

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Posted 5 years ago

Hi Harry, I am sorry to hear you are dissatisfied that you haven't yet received a response to your enquiry. I can see you made your enquiry on Saturday and the company you enquired to is closed over the weekend so this may be the reason they haven't gotten back to you yet. I will send them an email now asking them to get back to you as soon as they can. I hope you have found this helpful and if you wish to contact us further please email clientservices@leasing.com Many thanks, The Leasing.com Team

Posted 5 years ago

“Leasing.com advertise their advertisers. Six days after submitting an enquiry I have not received even an acknowledgement from their advertiser. Poor.”

Helpful Report

Posted 5 years ago

Hi Andrew, Thanks for your review We have contacted the advertising partner providing the offer on your behalf and asked them to get in touch with you as soon as possible. Once they have responded to your enquiry please log in to your leasing.com account and click on ‘My Account’ to view the response. If you need any further help, please contact clientservices@leasing.com Many thanks, The Leasing.com Team

Posted 5 years ago

“The quote was 500 more expensive”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to clientservices@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 5 years ago

“not received any quote”

Helpful Report

Posted 5 years ago

Hello, Thanks for your review I can see the advertising partner has responded to your enquiry, to view this response please log in to your leasing.com account and click on 'My Account' (in the top right corner of the page) and then ‘my enquiries’. This will open a messaging service between yourself and the advertising partner and you will be able to see their response. If you need any further help with this or have any questions, please email Client Services at clientservices@leasing.com and we will be happy to help. Many thanks, The Leasing.com Team

Posted 5 years ago

“Very disappointed! Advertising cars that are no longer available and then offering an alternative at a much greater cost!”

Helpful Report

Posted 5 years ago

Hi Carly Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. Please pop us an email to clientservices@leasing.com with further details so we can look into this for you. Many thanks, The Leasing.com Team

Posted 5 years ago

“Ask for details then received an email asking me to log in to get my quotes. I never wanted to setup an account with you just wanted the quotes. I reluctantly tried to sign up with no luck . First it would not recognize my email address then it would not allow to enter with my password I selected and I set it up the way you asked! Very disappointed”

Helpful Report

Posted 5 years ago

Hi Michael, Thank you for your review. We are sorry to hear you’ve had a negative experience whilst using our site. We ask enquirers to create an account so that they can manage all of their enquiries with different advertisers in a single place. If you'd prefer not to create an account, our advertiser(s) do still receive your contact details and are able to contact you directly. Regarding the issue with creating a password, to increase the security of our enquirer accounts, we do ask for a reasonably secure password. Passwords need to meet the following criteria: At least 8 characters, and contain at least one upper and lower case letter, one number and one special character. It should be possible to create a password if it meets these requirements but we will investigate this feature to ensure that it is working correctly. If you have any further questions or any other issues using Leasing.com, please email clientservices@leasing.com and we'll try to help you out. Many thanks, The Leasing.com Team

Posted 5 years ago

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